3.8(9 ratings)· Lafayette average: 4.2
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Complete Home Health Inc is a home health and hospice provider in Lafayette, Louisiana, with mixed feedback on Google. Some families praise dedicated nurses and long-term, personalized care, while others report inconsistent staffing and communication problems.
AI-generated from reviews and community data.
Complete Home Health Inc is a home health agency serving Lafayette, Louisiana offering Home Health. Families rate it 3.8 out of 5 across 9 reviews.
Complete Home Health Inc is a Medicare-certified home health agency serving Lafayette, Louisiana since 1992. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviewers describe mixed experiences with the agency's nursing staff and operations. Some families report positive long-term relationships and dedicated care, noting that nurses respond well when feedback is given about what works best for their loved ones. Others point to communication problems, last-minute staffing gaps, and high turnover among nursing staff, though some reviewers acknowledge that trained nurses deliver good care. One reviewer wrote, "Finally! I found a home health company who really cares and goes above and beyond."
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Help Me Choose3.8overall · 9 ratings combined
3.8★ on Google (9)
Yancy Dionne
Jul 2024
I only put 1 because I can't put 0 stars. Absolutely the WORST agency in Louisiana. The nurses are underpaid but the office staff can afford Range Rovers. They DON'T CARE about patients. They DON'T communicate. Most of the office staff are rude. The few remaining nurses willing to take the terrible pay are mostly incompetent.
Patsy Monger
Dec 2022
They cared for Destiny Paige for 13 years and now my ex husband. I had awesome nurses. Yes you get some bad ones sometimes but all I had to do was let them know that nurse was not good. With my child's condition of course we have to show them what works best for her. Every case is different. I had no problem showing them what works best for my child. They are human too and we must understand that.
Kim Ashley
Jun 2018
The staff is friendly. Payroll direct deposit every week. Love my clients
Michelle
Oct 2017
Finally! I found a home health company who really cares and goes above and beyond to help us out. I would 100 % recommend them to anyone!
Mike Ortego
Sep 2017
You gotta take the good with the bad! Pros: Really good nurses once they are trained. Cons: Sometimes you get stuck without a nurse at last minute notice even if you had plans you are SOL. Also we have had to train many new nurses yet once we train them we don't usually see them again. Not very fair.
Complete Home Health Inc is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
What patients say
19 completed patient surveys, 17% response rate.
How patients did
Service area
Complete Home Health Inc reports serving 30 ZIP codes, including Lafayette, Abbeville, Arnaudville, Broussard, Carencro, Church Point, Cottonport, Crowley, Duson, Eunice and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197456. National figures are the average across all certified agencies.
Complete Home Health Inc offers Home Health.
Complete Home Health Inc is located at 1753 Bertrand Dr in Lafayette, Louisiana.
Complete Home Health Inc carries a 3.8 out of 5 rating from 9 Google reviews. Complete Home Health Inc is a home health and hospice provider in Lafayette, Louisiana, with mixed feedback on Google. Some families praise dedicated nurses and long-term, personalized care, while others report inconsistent staffing and communication problems. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Complete Home Health Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Complete Home Health Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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