MyLivingChoice

Complete Home Health Inc

1753 Bertrand Dr

3.8(9 ratings)· Lafayette average: 4.2

Complete Home Health Inc, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1992
Care continuity
Some families report multi-year, ongoing nurse relationships

What Families Think

Complete Home Health Inc is a home health and hospice provider in Lafayette, Louisiana, with mixed feedback on Google. Some families praise dedicated nurses and long-term, personalized care, while others report inconsistent staffing and communication problems.

The Good

  • Nurses described as caring once trained
  • Families report years-long continuous care relationships
  • Friendly staff and reliable payroll for employees
  • Willingness to swap nurses if a fit isn't working

The Bad

  • Several reports of nurse turnover and retraining needs
  • One report of last-minute nurse cancellations
  • One report of poor communication from office staff
  • One report of pay disparity between nurses and office staff

AI-generated from reviews and community data.

Complete Home Health Inc is a home health agency serving Lafayette, Louisiana offering Home Health. Families rate it 3.8 out of 5 across 9 reviews.

About Complete Home Health Inc

Complete Home Health Inc is a home health and hospice community in Lafayette, Louisiana.

Families rate Complete Home Health Inc 3.8 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Complete Home Health Inc

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Complete Home Health Inc

3.8overall · 9 ratings combined

3.8★ on Google (9)

Yancy Dionne

Jul 2024

via Google

I only put 1 because I can't put 0 stars. Absolutely the WORST agency in Louisiana. The nurses are underpaid but the office staff can afford Range Rovers. They DON'T CARE about patients. They DON'T communicate. Most of the office staff are rude. The few remaining nurses willing to take the terrible pay are mostly incompetent.

Patsy Monger

Dec 2022

via Google

They cared for Destiny Paige for 13 years and now my ex husband. I had awesome nurses. Yes you get some bad ones sometimes but all I had to do was let them know that nurse was not good. With my child's condition of course we have to show them what works best for her. Every case is different. I had no problem showing them what works best for my child. They are human too and we must understand that.

Kim Ashley

Jun 2018

via Google

The staff is friendly. Payroll direct deposit every week. Love my clients

Michelle

Oct 2017

via Google

Finally! I found a home health company who really cares and goes above and beyond to help us out. I would 100 % recommend them to anyone!

Mike Ortego

Sep 2017

via Google

You gotta take the good with the bad! Pros: Really good nurses once they are trained. Cons: Sometimes you get stuck without a nurse at last minute notice even if you had plans you are SOL. Also we have had to train many new nurses yet once we train them we don't usually see them again. Not very fair.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Complete Home Health Inc, never sold or shared.

Medicare Quality of Care

Complete Home Health Inc is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency99%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way98%US 89%
  • The team communicated well97%US 86%
  • The team discussed medicines, pain and home safety90%US 82%

19 completed patient surveys, 17% response rate.

How patients did

  • Care started within 2 days of referral87%US 94%
  • Patients who had a fall with major injury (lower is better)0%US 1%

Service area

Complete Home Health Inc reports serving 30 ZIP codes, including Lafayette, Abbeville, Arnaudville, Broussard, Carencro, Church Point, Cottonport, Crowley, Duson, Eunice and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197456. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Complete Home Health Inc offer?

Complete Home Health Inc offers Home Health.

Where is Complete Home Health Inc located?

Complete Home Health Inc is located at 1753 Bertrand Dr in Lafayette, Louisiana.

What do families say about Complete Home Health Inc?

Complete Home Health Inc is a home health and hospice provider in Lafayette, Louisiana, with mixed feedback on Google. Some families praise dedicated nurses and long-term, personalized care, while others report inconsistent staffing and communication problems.

Does Medicare cover care from Complete Home Health Inc?

Yes. Complete Home Health Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Complete Home Health Inc?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Complete Home Health Inc?

Submit the Request Information form on this page to connect with Complete Home Health Inc and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Complete Home Health Inc? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lafayette.