Complete Care at the Boulevard

5905 WEST WASHINGTON

3.5(51 ratings)· CHICAGO average: 3.9

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Complete Care at the Boulevard — photo 1

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Quick Facts

Medicare rating: 1 of 5
Ownership: For profit, Corporation
Certified beds: 156
Care focus: Skilled nursing and long-term care only
Review pattern: Highly polarized reviews, few in between

What Families Think

Reviews for Complete Care at the Boulevard are sharply divided: many families praise friendly, attentive staff and clean rooms, while a significant number of others describe serious concerns about neglect, missing belongings, medication issues, and unresponsive administration. With a 3.5 rating built on a mix of glowing and highly critical accounts, experiences here appear to vary widely.

The Good

Multiple reviewers describe staff as warm and welcoming
Praise for cleanliness of resident rooms and linens
Family feels reassured by administrator's caring leadership
On-site church services offered on Monday mornings
Reports of improved food quality over time

The Bad

Multiple reports of neglect: missed meals, fluids, or medication checks
Several reviewers cite unprofessional, rude, or unresponsive staff
Multiple accounts of missing or lost personal belongings/clothing
One report of overmedication and confusion in a resident
One report of delayed incident reporting to families

AI-generated from reviews and community data.

About Complete Care at the Boulevard

Complete Care at the Boulevard is a skilled nursing / long term care community in CHICAGO, Illinois.

Families rate Complete Care at the Boulevard 3.5 out of 5 based on 51 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.5overall · 51 ratings combined

3.5★ on Google (51)

Lesley Joyce

Jul 2026

via Google ↗

Complete Care has not been treating my relative right. They are not making sure my relative takes the medicine they provide.They not making sure my relative intake any fluid or eat. My relative is not treated fairly.The staff doesn't check on their patients as often as they should. I have notice the staff sitting around talking to each other instead of checking in. They are not able to answer any questions you may have in regards to your relative. They are not trustworthy of sending your family there.