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Complete Care at Manitowoc (Manitowoc Health and Rehab Center)

2021 S Alverno Rd

4.5(64 ratings)· Manitowoc average: 4.1

Complete Care at Manitowoc (Manitowoc Health and Rehab Center), photo 11 / 6

Quick Facts

Total units
150
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
150
Care Model
Emphasis on post-acute rehab and hospital readmission reduction

What Families Think

Complete Care at Manitowoc is a skilled nursing and post-acute rehabilitation facility that families describe as welcoming, with nursing staff and aides noted for being kind and attentive. The community emphasizes helping residents transition home after rehab and has focused efforts on reducing hospital readmissions. Google reviewers rate it highly, though little detail is available about amenities or pricing.

The Good

  • Staff described as kind and attentive
  • Welcoming environment noted by residents and families
  • Focus on reducing preventable hospital readmissions
  • Support for long-term residents to thrive
  • High overall Google rating of 4.5

The Bad

  • No amenities information listed on profile
  • No published pricing information available

AI-generated from reviews and community data.

Complete Care at Manitowoc (Manitowoc Health and Rehab Center) is a senior living community in Manitowoc, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.5 out of 5 across 64 reviews.

About Complete Care at Manitowoc (Manitowoc Health and Rehab Center)

Complete Care at Manitowoc is a post-acute, skilled nursing, and long-term care facility located in Manitowoc, Wisconsin. The community provides rehabilitation and recovery services tailored to individual resident needs, with programs designed to support patients through their rehabilitation journey and prepare them for transition home.

The facility emphasizes personalized care and support throughout the recovery process. Staff work collaboratively with patients to celebrate rehabilitation milestones and successful transitions. The community has implemented strategies to reduce preventable hospital readmissions following post-acute stays, demonstrating a focus on continuity of care and positive health outcomes.

According to residents and families, the facility is known for its welcoming environment and dedicated staff. The nursing team and aides are described as kind and attentive, providing care with attention to residents' needs. Long-term residents report finding support and congeniality that encourages them to thrive, supported by staff trained in both clinical skills and compassionate service delivery.

Types of Care at Complete Care at Manitowoc (Manitowoc Health and Rehab Center)

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Complete Care at Manitowoc (Manitowoc Health and Rehab Center)

4.5overall · 64 ratings combined

4.5★ on Google (64)

Jodi Businelle

Aug 2026

via Google

My sister has been here for at least 3 years and has been taken very good care of. I would recommend mtwc health and rehab to anyone looking for a good home with good care. The nurses aides are very kind, and the nurses do their job with great care.

Thomas Wilharms

May 2026

via Google

For long term care for a loved one, look no further. Absolute stellar professionalism by top notch health individuals who actually care for their residents. Personal care is unmatched with open communication and empathy for every resident. The individual attention given to people in their trust is nothing short of family. My personal experience with Chad (RN) and Tabitha (Nursing Director) is second to none. God's Blessings to these incredible people.

Jan Terens

Jan 2026

via Google

Very friendly staff and always willing and available for questions and answers. Clean environment, fun activities. Would recommend Complete Care facility for anyone, whether rehab or long term care.

Robin Gordon

Oct 2025

via Google

My mom was in here for about 3 weeks. We had a wonderful experience and she really like it there. My family would highly recommend your facility.

Dawn Knier

Oct 2025

via Google

No communication. Horrible food. Service subpar

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Government Inspection History

6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 1, 2025Fire Safety StandardHealth Standard6 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2025

Jul 7, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2025

Nov 26, 2024Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2024

Jul 24, 2024Fire Safety StandardHealth Standard9 citations
  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

Sep 27, 2023Health Complaint5 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

Jun 1, 2023Fire Safety StandardHealth Standard4 citations
  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 2, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Complete Care at Manitowoc (Manitowoc Health and Rehab Center) offer?

Complete Care at Manitowoc (Manitowoc Health and Rehab Center) offers Skilled Nursing / Long Term Care.

Where is Complete Care at Manitowoc (Manitowoc Health and Rehab Center) located?

Complete Care at Manitowoc (Manitowoc Health and Rehab Center) is located at 2021 S Alverno Rd in Manitowoc, Wisconsin.

What do families say about Complete Care at Manitowoc (Manitowoc Health and Rehab Center)?

Complete Care at Manitowoc is a skilled nursing and post-acute rehabilitation facility that families describe as welcoming, with nursing staff and aides noted for being kind and attentive. The community emphasizes helping residents transition home after rehab and has focused efforts on reducing hospital readmissions. Google reviewers rate it highly, though little detail is available about amenities or pricing.

How did Complete Care at Manitowoc (Manitowoc Health and Rehab Center) do on recent health and safety inspections?

Complete Care at Manitowoc (Manitowoc Health and Rehab Center) had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Complete Care at Manitowoc (Manitowoc Health and Rehab Center)?

Submit the Request Information form on this page to connect with Complete Care at Manitowoc (Manitowoc Health and Rehab Center) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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