MyLivingChoice

Comfort Keepers

5840 Hubbard Dr

4.8(80 ratings)· Rockville average: 4.5

Part of Comfort Keepers · 157 communities · 4.7★ average

Comfort Keepers, photo 11 / 6

Quick Facts

Care intensity
Offers 24-hour continuous in-home care
Veteran support
Helps veterans and spouses access VA benefits
Facility overlap
Provides supplemental care inside assisted living communities

What Families Think

Families describe Comfort Keepers of Rockville as a responsive, communicative home-care agency that works hard to match caregivers to each client's personality and needs, especially for dementia, hospice, and post-hospital recovery situations. The overwhelming majority of reviewers, including many long-term clients and out-of-state family members, report reliable scheduling and caring staff, though a couple of reviews describe serious lapses in caregiver performance and office responsiveness.

The Good

  • Highly responsive office staff, often same-day help
  • Caregivers carefully matched to personality and needs
  • Strong communication with out-of-state family members
  • Compassionate hospice and end-of-life support
  • Transportation provided to medical appointments and errands
  • Help for veterans and spouses accessing VA benefits

The Bad

  • One review reported caregivers falling asleep and missing shifts
  • One review described rude, blame-shifting office response to a complaint
  • No published pricing information available

AI-generated from reviews and community data.

Comfort Keepers is a home care agency serving Rockville, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 80 reviews.

About Comfort Keepers

Comfort Keepers of Rockville provides in-home senior care services to Rockville, Maryland and Montgomery County. The agency offers personalized care plans tailored to each client's daily routines, preferences, and assistance needs, with caregivers carefully screened and matched for compatibility.

Care services include personal care assistance with bathing, grooming, dressing, and mobility; companion care for social engagement and daily tasks; reliable transportation to appointments and errands; specialized memory care for Alzheimer's disease and dementia; 24-hour continuous care; post-hospital recovery support; and end-of-life care. The agency also provides supplemental in-facility care for seniors in assisted living communities and respite care for family caregivers. Veterans and their spouses have access to dedicated care that helps them access VA benefits.

Comfort Keepers operates an Interactive Caregiving approach designed to engage clients' minds, bodies, nutrition, and safety. The agency offers a specialized Positive Pathways program for seniors with Alzheimer's disease and other forms of dementia, focusing on enriching daily life while providing reassurance to families. Caregivers receive training in dementia care, safety procedures, and current industry standards.

All caregivers undergo thorough background checks, reference verification, and the Comfort Keepers training program before starting care. The agency is fully licensed, insured, and bonded. Comfort Keepers has earned recognition including a Quest for Excellence Award for its commitment to quality care and consistency.

The agency recognizes that seniors often prefer to age in place at home, and personalized in-home care allows clients to remain in the comfort of their familiar surroundings while receiving meaningful support. Care plans are revisited and adjusted as seniors' needs evolve, and consistent routines are emphasized, particularly for those managing memory challenges.

Types of Care at Comfort Keepers

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Comfort Keepers

4.8overall · 80 ratings combined

4.8★ on Google (80)

Heather Addenbrook

Jul 2026

via Google

Comfort Keepers has been a Godsend for my sisters and I. Our mother is 83 and living independently. To the outside world, she has it all together. But we've noticed general memory issues and the need for help with household chores. We reached out to CK and hired someone to be with her for four hours a day, twice a week. She has LOVED the two different caregivers she's had. They are engaging, helpful and most of all friendly and nurturing. They are always on time and very professional. The main office gives us fantastic communication. Ariana is our main resource and she's wonderful. Always willing to offer support and guidance as we navigate the aging years with our mom. Thank you, Comfort Keepers! I can't say enough great things.

Lisa Reardon

May 2026

via Google

Comfort Keepers provided excellent care. I felt that it was a very personalized experience, and the caregivers were selected to be a good match for our needs. The caregivers provided kind, compassionate, and professional care. They made a difficult situation easier and I felt that they were right alongside of me, working for the well-being of my mom.

Paul M.

May 2026

via Google

The Comfort Keepers team was invaluable to our family as we navigated an unexpected need to secure in-home care for an aging parent. They were empathetic and reliable--exactly what we needed to work through an otherwise stressful experience.

Jorge Martinez

Apr 2026

via Google

Very responsive to requests, timely, customer oriented, very receptive to suggestions. Excellent service at reasonable cost.

Deborah White

Feb 2026

via Google

Comfort Keepers did indeed keep my aunt comfortable in her final days in hospice. All their caregivers were exceptional, always on time and communicated with me during each shift which was most helpful. I wholeheartedly recommend them!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Comfort Keepers, never sold or shared.

Frequently Asked Questions

What types of care does Comfort Keepers offer?

Comfort Keepers offers At-Home Care.

Where is Comfort Keepers located?

Comfort Keepers is located at 5840 Hubbard Dr in Rockville, Maryland.

What do families say about Comfort Keepers?

Families describe Comfort Keepers of Rockville as a responsive, communicative home-care agency that works hard to match caregivers to each client's personality and needs, especially for dementia, hospice, and post-hospital recovery situations. The overwhelming majority of reviewers, including many long-term clients and out-of-state family members, report reliable scheduling and caring staff, though a couple of reviews describe serious lapses in caregiver performance and office responsiveness.

How can families visit Comfort Keepers?

Submit the Request Information form on this page to connect with Comfort Keepers and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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