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Comfort Keepers of Dallas, TX

13140 Coit Rd #202

3.8(13 ratings)

Comfort Keepers of Dallas, TX — photo 11 / 7

Quick Facts

Year opened
1998
Ownership
Independently owned and operated location
Care setting
Care delivered in client's own home, not a facility
Nursing option
Private duty nursing available via RNs or LPNs
Respite support
Respite care for family caregiver relief

What Families Think

Comfort Keepers of Dallas is an in-home (non-facility) care agency with a mixed reputation: several families praise the caregivers' kindness, patience, and flexibility, while multiple other reviewers report serious billing disputes, unreturned deposits, and unprofessional or unreliable caregivers.

The Good

  • Caregivers described as kind and patient
  • Flexible scheduling that adapts to family needs
  • Management called professional and compassionate
  • Owner praised as dedicated advocate for seniors

The Bad

  • Multiple reports of deposits not being returned
  • Several complaints about confusing or inflated billing
  • One report of caregivers arriving late repeatedly
  • One report of unprofessional care workers and management

AI-generated from reviews and community data.

About Comfort Keepers of Dallas, TX

Welcome to Comfort Keepers of Dallas, Texas.

Quality In-Home Care Services for Seniors.

Welcome to Comfort Keepers of Dallas, Texas, where warm hearts and helping hands are there for you and your family! We are proud to offer industry leading in-home care services and around-the-clock care to seniors and older adults. Our services include companion care, home making services, 24 hour care, respite care, and private duty nursing. Home care in Dallas, Texas from Comfort Keepers provides quality, professional, and compassionate care that aims to preserve independence and contribute to a better life.

Each individual we lend a helping hand to has a unique set of needs, and we pride ourselves on making sure they receive the best care possible. We create a custom care plan that accounts for all situations, concerns, and requirements. Our care plans include a variety of services and can be arranged for short-term or long-term care. We can work with your family and insurance provider to get you on the track to provide high quality support in your own home.

Care Services in Dallas, Texas

We provide a range of senior care services and home assistance. From companionship to errands and groceries, our highly-trained Comfort Keepers can support your loved ones in the comfort of their own home. We also offer senior technology, including home monitoring, fall risk, and medical alert systems. Our comprehensive senior care services include:

Comfort Keepers is a leading provider of in-home, non-medical care for seniors and other adults in need of assistance with daily activities.

Our highly trained and dedicated caregivers can help your loved one stay in the comfort of their home for as long as safely possible - a dream come true for many elders.

We understand the struggle family members face when a loved one needs extra assistance in their home.

We’re here to help. Our caregivers alleviate this stress by providing professional in-home care services with a personal touch.

Our Mission: Our goal is to enrich the lives of our clients while maintaining their safety, well-being, and comfort as they continue to live independently at home despite disease and other age-related conditions.

Our Team: Our caregivers, or our Comfort Keepers, are carefully selected, screened, and trained to provide professional, compassion assistance. Through our unique approach called Interactive Caregiving, our caregivers build true friendships with their clients in order to fulfill their emotional and social needs.

Our Story: Our offices are independently owned and operated, allowing each location to have a personal and local touch. With more than 700 offices worldwide, Comfort Keepers has been named a world-class franchise for ten years in a row, as well as one of the fastest growing franchise systems by INC. Magazine.

At a glance:

Established in 1998

700+ offices worldwide

Available in Australia, Canada, France - Amelis Groupe Sodexo, Ireland, Portugal, Singapore, United Kingdom - Prestige Nursing + Care, Scotland - Elite Care, Brazil - Pronep, Hong Kong - Active Global Caregiver, China - Active Global Caregiver

Independently owned and operated

Uplifting In-Home Care

Do you or an elderly loved one wish to stay in your own home Would you prefer to live at home over a senior center or care facility Our caregivers provide in-home care in the comfort and safety of home We know how important it is for many seniors to continue living in their homes, and we are proud to make that possible.

Studies show that most seniors find joy and meaning when they can live in the home they love as they age and remain close to their community. Comfort Keepers provides senior care services that can help the elderly remain independent in their own homes.

At Comfort Keepers, we believe that an in-home care plan should be customized to each individual's needs, goals, and living situation. The best care improves quality of life by focusing on the care activities that increase engagement, improve physical and mental wellness, and bring happiness, purpose and hope.

Our services focus on physical needs and total wellbeing. We believe that everyone should experience the best of life, no matter their age or the level of care that is needed. At Comfort Keepers, we strive to elevate the spirits of our clients and their families every day.

Our in-home care includes:

•    Companion Care to preserve mental health and social wellbeing
•    Personal Care to maintain activities of daily living, such as dressing and grooming
•    Safety Care, including personal emergency response systems and medication safety
•    Senior Transportation to safely provide rides for seniors to and from appointments or activities
•    Technology support to help keep seniors in touch with family and friends
•    Respite care to provide temporary relief for family and other primary caregivers
•    Private duty nursing with Registered Nurses (RNs) or Licensed Practical Nurses (LPNs) to offer advanced care
•    Specialized care services, including Alzheimer's and dementia care, 24-hour care, and post-hospital care

Caring is Key

Every individual we serve is important and unique. We provide the best possible senior care tailored to the individual needs of each client we serve. Our caregivers are thoroughly screened, empowered to provide the highest quality of care and highly trained. In addition, our caregivers are screened for empathy and dedicated to bringing joy.

Peace of Mind for Loved Ones

Comfort Keepers brings peace of mind to families and helps seniors to maintain the lifestyle and independence they deserve. We utilize technology to help families stay connected and updated on the health and wellbeing of their loved one. Our caregivers are also available to provide respite care to family caregivers.

We strive to provide the best quality care to exceed expectations and support families. We understand that there is peace of mind knowing your loved one is receiving the best care from experienced caregivers. We are able to provide a variety of technology solutions for real time updates, transparency, and communication with your loved one’s care team all from the convenience of your phone or laptop.

Individualized Care Plans

Our uplifting in-home care services begin with an in-home visit. Our professionals complete a comprehensive assessment and develop a care plan that is customized for each client.

Some seniors need only occasional help with household chores. For others, 24-hour home care is desired. Whatever the case, we will be happy to meet with you and your loved one to create an individualized plan of care for services.

We will also complete a free Home Safety Assessment and offer recommendations to improve the safety of the home.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.8overall · 13 ratings combined

3.8★ on Google (13)

Warren D. Campbell

Sep 2022

via Google

Beware predatory pricing and billing practices. They tried to charge $6,000 for less than three days' service, then lowered that to $4,000, claiming that my initial payment was only a "deposit," and I needed to pay the full bill in cash on top of that -- but then they did apply the "deposit" to the bill when I demanded -- leaving about another $2,000 in dispute. They admitted their $4,000 invoice (that's $4,000 for less than three days' service) was wrong, but then sent the exact same invoice with no corrections a month later. Basically, they are trying to claim that all their providers are billed at overtime rates, all day every day, not even including any weekends. Note also that one of the five star ratings here is from their own employee. Don't use this company. Update: They finally made an adjustment to their bill. I have not changed my rating.

Janet Plotkin

Sep 2022

via Google

Family members recently moved to this area and some health concerns necessitated extra care. Comfort Keepers was terrific!! They were flexible, accommodated the short notice need, and the on-going care services. The management team was professional and compassionate. The caregivers were skilled, patient, and responsive to feedback. The whole experience was excellent.

Jean Viola

Jun 2022

via Google

In my experience,this Comfort Keepers cares more about money than caring for the elderly. Sad state of affairs. The elderly deserve dignity, respect and good care. JS. My advice is to do surprise visits while the caregiver is with your loved one to make sure they are receiving the care they deserve.

Funke Benjamin

Feb 2022

via Google

The staff are so friendly, they always work with you with any schedule you have. ✅👍

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Frequently Asked Questions

What types of care does Comfort Keepers of Dallas, TX offer?

Comfort Keepers of Dallas, TX offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Comfort Keepers of Dallas, TX pet friendly?

Yes — Comfort Keepers of Dallas, TX lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Comfort Keepers of Dallas, TX located?

Comfort Keepers of Dallas, TX is located at 13140 Coit Rd #202 in Dallas, Texas.

What do families say about Comfort Keepers of Dallas, TX?

Comfort Keepers of Dallas is an in-home (non-facility) care agency with a mixed reputation: several families praise the caregivers' kindness, patience, and flexibility, while multiple other reviewers report serious billing disputes, unreturned deposits, and unprofessional or unreliable caregivers.

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