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Comfort Keepers

3740 N Josey Ln #237

4.8(89 ratings)· Carrollton average: 4.4

Part of Comfort Keepers · 157 communities · 4.7★ average

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Comfort Keepers, photo 11 / 5

Quick Facts

Insurance
Partnered with Aetna to help cover services
Hospital Transition Support
Dedicated hospital-to-home discharge coordination program
Home Monitoring Tech
Offers medical alert and fall-risk monitoring devices
Care Availability
Offers both 24-hour and flexible hourly care

What Families Think

Families describe Comfort Keepers of Carrollton as attentive, responsive in-home care with caregivers who build real relationships with clients. Reviewers consistently praise the office staff's communication and the compassion shown by individual caregivers, with several noting management resolved concerns quickly.

The Good

  • Caregivers described as skilled and compassionate
  • Office staff praised for responsive communication
  • Caregivers matched thoughtfully to family needs
  • Management addressed communication concerns proactively
  • Consistent five-star reviews across multiple families

AI-generated from reviews and community data.

Comfort Keepers is a home care agency serving Carrollton, Texas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.8 out of 5 across 89 reviews.

About Comfort Keepers

Comfort Keepers in Carrollton, Texas provides in-home care services for seniors who wish to remain in their own homes. The agency offers a range of services including companionship, personal care assistance, Alzheimer's care, meal preparation, light housekeeping, medication reminders, and transportation.

The company emphasizes personalized care plans tailored to each client's unique needs and living situation. Services include around-the-clock care for seniors requiring 24-hour support, as well as flexible hourly options. Caregivers assist with bathing, grooming, dressing, and mobility support while helping clients maintain their independence and dignity within familiar surroundings.

Comfort Keepers' approach to care includes what they call Interactive Caregiving, which engages seniors in activities they enjoy such as short walks, meals, hobbies, and visits to local senior centers. The goal is to keep minds and bodies active while providing necessary assistance. The agency also offers a Hospital-to-Home Care program that supports transitions from hospital discharge with medication reminders, mobility assistance, meal preparation, and follow-up appointment coordination.

The agency serves Carrollton, Farmers Branch, and Addison in the Texas area. Comfort Keepers has partnered with Aetna insurance to help make in-home care more accessible, covering services such as personal care assistance, meal preparation, light housekeeping, and companionship. Senior technology services including home monitoring, fall risk assessment, and medical alert systems are also available.

Types of Care at Comfort Keepers

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

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Reviews of Comfort Keepers

4.8overall · 89 ratings combined

4.8★ on Google (89)

Write a review

C Marionneaux

Jun 2026

via Google ↗

I cannot say enough wonderful things about Comfort Keepers in Carrollton. Their team has provided exceptional care, compassion, and professionalism every step of the way. From the very first conversation, they took the time to understand our family's needs and matched us with caregivers who genuinely care about the well-being and dignity of their clients. The caregivers are dependable, attentive, and treat their clients like family. They consistently go above and beyond, providing not only excellent assistance with daily activities but also meaningful companionship that brings peace of mind to loved ones. Communication from the office staff has been outstanding. They are responsive, organized, and always willing to help whenever questions or scheduling needs arise. It is clear that Comfort Keepers is committed to delivering the highest level of service and support. If you are looking for a trustworthy, compassionate, and professional home care provider in the Carrollton area, I highly recommend Comfort Keepers. Their dedication to quality care has made a tremendous difference for our family, and we are truly grateful for everything they do.

Stephanie Valadez

Jun 2026

via Google ↗

I have enjoyed partnering with Jada from the Comfort Keepers team to support families needing non-medical home care which includes new mothers, patients recovering from medical procedures and older adults who need companionship or a little help. Jada always brings energy and heart to everything she does and grateful to know her!

Jada Howard

Jun 2026

via Google ↗

Truly thankful to be part of a team that genuinely cares about helping people get back on their feet. Supportive environment, and people who truly care!

Ben

Sep 2024

via Google ↗

The caregivers taking care of my wife are excellent. Not only are they technically competent but they have developed a great relationship with her. She is doing much better, and I no longer worry about her when I'm not with her. They worked with us to get the right caregivers to get the right hours to fit into our schedule. Management was very responsive when I had a few minor communication concerns.

Mildred Emjay Jefferson

Apr 2024

via Google ↗

Comfort Keepers provided my family with an exceptional experience. Their caregivers are highly skilled and compassionate, and the customer service we received from them was outstanding. If you are searching for a home healthcare provider that listens to your family's needs and delivers exceptional care, I highly recommend trying Comfort Keepers. You won't be disappointed.

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Frequently Asked Questions

What types of care does Comfort Keepers offer?

Comfort Keepers offers At-Home Care.

Where is Comfort Keepers located?

Comfort Keepers is located at 3740 N Josey Ln #237 in Carrollton, Texas.

What do families say about Comfort Keepers?

Families describe Comfort Keepers of Carrollton as attentive, responsive in-home care with caregivers who build real relationships with clients. Reviewers consistently praise the office staff's communication and the compassion shown by individual caregivers, with several noting management resolved concerns quickly.

How can families visit Comfort Keepers?

Submit the Request Information form on this page, or contact Comfort Keepers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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