MyLivingChoice

Colonial Hall Manor Personal

920 Henry Clay St

2.9(19 ratings)· Shelbyville average: 4.4

Colonial Hall Manor Personal — photo 1

Quick Facts

What Families Think

Colonial Hall Manor Personal is a small independent living community in Shelbyville, Kentucky, holding a 2.9 out of 5 rating from 19 Google reviews. While one family described deeply compassionate care for a loved one with mental and physical illness, several other reviewers report serious concerns about cleanliness, neglect, and communication with families.

The Good

  • One reviewer praised compassionate, family-like staff care
  • Staff described as attentive to a resident's needs

The Bad

  • Multiple reports of neglect, dirty conditions, and poor hygiene
  • One report of weight loss and unexplained broken bones
  • One reviewer said staff lacked nursing training or knowledge
  • Communication with out-of-town family described as difficult

AI-generated from reviews and community data.

About Colonial Hall Manor Personal

Colonial Hall Manor Personal is an independent living community in Shelbyville, Kentucky.

Families rate Colonial Hall Manor Personal 2.9 out of 5 based on 19 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Independent Living

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Reviews

2.9overall · 19 ratings combined

2.9★ on Google (19)

Jami Rickett

Apr 2026

via Google

Please don’t use this place for your family. They aren’t cared for there. This place needs to be shut down. My mother lost so much weight here. Broken bones, dirty hair and skin. They act like they're so great but they absolutely do not take care of your family. That other review is bs. When it comes to this place, definitely judge a book by it's cover.

Mary Weiss

Jan 2022

via Google

I would give it no star, but the few staff members are nice and try to help but are not nurses. I wouldn’t feel good about putting my dog there. Its dirty, a fire trap. Residents are dirty and uncared for. Would push to close this place down. But a lot of the patients would be on the street if I did. So very very sad

David Fletcher

Dec 2020

via Google

Had a hard time getting information on the care for my loved one. I tried numerous times and could not get enough info as I live out of town and drive back to assist in doing what I can. When my loved one needed more care, I did not get an updated plan forward in detail. The doctor that the site uses is useless and should retire.

Charlotte Colyer

Dec 2018

via Google

My mother always told me not to judge a book by its cover. Colonial Hall Manor is in an old building without any of the modern trappings that we are used to today, That said, the employees there provided my brother with the attention and watchful eye that he needed and could not find anywhere else. He was mentally and physically ill, but the compassionate staff at Colonial Hall somehow found a way to let him live a full life under their loving care. They treated him as if he was part of their own family - and our family will forever be indebited to them.

Margie Nalley

May 2017

via Google

I have been totally astonished at the lack of compassion, or care from this facility. they are quick to take you in and tell the family whatever they think you may want to hear. They left my brother sleeping, missing meals, laying in dirty diapers for more than a day at a time. I could go on and on, bottom line is that if you love or care at all for a family member, DO NOT TAKE THEM TO THIS PLACE. When they realize you are a family that will come by, visit your loved one, they feel threatened so they bag his or her belongings in a trash bag and put them out. This is run like a half way house, not like they are a nursing facility at all. We couldn't even find anyone in this place that even had the knowledge of O2 machine. I do know in America that we make sure animals are properly taken care of, but not the same with our people who may be mentally in need. What has our country come to? I bet no one has an answer for that. In my personal opinion and it comes from experience, this place is a money making scheme!!!!! Drop the family off, let them make money on them and do not come by or check on them or out they go......

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Frequently Asked Questions

What types of care does Colonial Hall Manor Personal offer?

Colonial Hall Manor Personal offers Independent Living.

Where is Colonial Hall Manor Personal located?

Colonial Hall Manor Personal is located at 920 Henry Clay St in Shelbyville, Kentucky.

What do families say about Colonial Hall Manor Personal?

Colonial Hall Manor Personal is a small independent living community in Shelbyville, Kentucky, holding a 2.9 out of 5 rating from 19 Google reviews. While one family described deeply compassionate care for a loved one with mental and physical illness, several other reviewers report serious concerns about cleanliness, neglect, and communication with families.

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