MyLivingChoice

Close To Home Senior Living

12231 W Bluemound Rd

3.2(10 ratings)· Milwaukee average: 3.8

Close To Home Senior Living — photo 11 / 2

Quick Facts

Ownership
Same owner runs multiple CTHSL locations

What Families Think

Reviews of Close To Home Senior Living are sharply divided: some visitors and volunteers describe a clean, welcoming home with holiday activities and friendly staff, while several other reviewers report serious safety and care concerns, including allegations of abuse, neglect, and unsanitary conditions. The community operates multiple locations under the same owner, and prospective families should weigh the conflicting accounts carefully before touring.

The Good

  • Clean, newly-updated bedrooms noted by a tourer
  • Holiday activities like cookie decorating and caroling
  • Volunteers report residents seemed well cared for
  • Offers dancing exercises and animal visits

The Bad

  • Multiple reports of abuse, neglect, and bruising on residents
  • One report of bed bugs and unsanitary hygiene supplies
  • One account of yelling at residents and unaddressed falls
  • No published pricing information available

AI-generated from reviews and community data.

About Close To Home Senior Living

Close To Home Senior Living is a assisted living community in Milwaukee, Wisconsin.

Families rate Close To Home Senior Living 3.2 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

3.2overall · 10 ratings combined

3.2★ on Google (10)

Madeline Brackett

Jan 2018

via Google

As part of my scout troop's community outreach I helped with repainting and clearing out the storage room over a couple weeks. Liked how they offered dancing exercises and had a Labrador visiting for the people living there.

Daniel Christ

Jan 2018

via Google

I volunteered over the holiday season at both CTHSL locations, and saw the residents enjoying a variety of activities, from decorating cookies to joining in a Christmas carol sing-along with another volunteer who played his guitar. The homes were clean and the staff were very helpful when I wanted to learn everyone's name and what sort of activities they would be most comfortable with me leading. We completed jigsaw puzzles, assembled foam ornament kits and one woman insisted on showing me her photo albums. Everyone seemed well cared for and content, and I really enjoyed putting in some time with the elderly in our community. I hope to return soon!

June Brown

Aug 2017

via Google

My experience at close to home is horrible its bug bed infested the residents use hand soap for shampoo and body wash.... they can't sit outside if they wanted to Cheryl doesn't let them sit outside she doesn't take the time out to get to know her residents.. I was asked by Cheryl to post a nice review of her building about my mom and my mom doesn't even live there my mom is about to be 52 this year and work an full time job why do I need to post something about my mom living there when my mom stay downstairs from me! This message is for everyone that's looking for a place for your family do not bring your family here this is an disgrace

Dan

May 2017

via Google

I toured the home and was pleasantly pleased. Im excited to get my mom settled there as is she. The bedrooms all looked brand new and very clean.

Deb T.

May 2017

via Google

Horrible: Abusive place. Residents are neglected and abused here. We had to remove our relative after the horrible treatment that was observed, then found her full of bruises on top of it. I witnessed an incident where a man fell and was continually yelled at to get up instead of someone helping him to get up. Urine on furniture was not cleaned up. Yelling at residents continually during meals. When brought to the attention of the owner, Cheryl, she defended every incident! Even the continual yelling at the poor elderly man laying on the florr. Unsafe conditions all around. DO NOT USE THIS FACILITY for your loved one.

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Frequently Asked Questions

What types of care does Close To Home Senior Living offer?

Close To Home Senior Living offers Assisted Living.

Where is Close To Home Senior Living located?

Close To Home Senior Living is located at 12231 W Bluemound Rd in Milwaukee, Wisconsin.

What do families say about Close To Home Senior Living?

Reviews of Close To Home Senior Living are sharply divided: some visitors and volunteers describe a clean, welcoming home with holiday activities and friendly staff, while several other reviewers report serious safety and care concerns, including allegations of abuse, neglect, and unsanitary conditions. The community operates multiple locations under the same owner, and prospective families should weigh the conflicting accounts carefully before touring.

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Nearby Communities

Other senior living options within 25 miles of Milwaukee.