3.2(10 ratings)· Milwaukee average: 3.8
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Close To Home Senior Living are sharply divided: some visitors and volunteers describe a clean, welcoming home with holiday activities and friendly staff, while several other reviewers report serious safety and care concerns, including allegations of abuse, neglect, and unsanitary conditions. The community operates multiple locations under the same owner, and prospective families should weigh the conflicting accounts carefully before touring.
AI-generated from reviews and community data.
Close To Home Senior Living is a senior living community in Milwaukee, Wisconsin offering Assisted Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 10 reviews.
Close To Home Senior Living is an assisted living community in Milwaukee, Wisconsin. It offers 24-hour staff support, medication management, an emergency call system, and private rooms. The community is wheelchair accessible and pet friendly, with gathering spaces, social activities, an outdoor patio, and housekeeping services included.
Reviewers describe notably mixed experiences. Some visitors reported clean facilities, welcoming staff, and residents engaged in varied activities like holiday celebrations and exercise classes with visiting animals. Others raised serious concerns about cleanliness, neglect, and treatment of residents, describing issues such as inadequate supplies and unattended incidents during daily routines.
Families considering this community may want to conduct thorough visits and ask specific questions about staffing practices, supervision, and daily care standards.
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Help Me Choose3.2overall · 10 ratings combined
3.2★ on Google (10)
Madeline Brackett
Jan 2018
As part of my scout troop's community outreach I helped with repainting and clearing out the storage room over a couple weeks. Liked how they offered dancing exercises and had a Labrador visiting for the people living there.
Daniel Christ
Jan 2018
I volunteered over the holiday season at both CTHSL locations, and saw the residents enjoying a variety of activities, from decorating cookies to joining in a Christmas carol sing-along with another volunteer who played his guitar. The homes were clean and the staff were very helpful when I wanted to learn everyone's name and what sort of activities they would be most comfortable with me leading. We completed jigsaw puzzles, assembled foam ornament kits and one woman insisted on showing me her photo albums. Everyone seemed well cared for and content, and I really enjoyed putting in some time with the elderly in our community. I hope to return soon!
June Brown
Aug 2017
My experience at close to home is horrible its bug bed infested the residents use hand soap for shampoo and body wash.... they can't sit outside if they wanted to Cheryl doesn't let them sit outside she doesn't take the time out to get to know her residents.. I was asked by Cheryl to post a nice review of her building about my mom and my mom doesn't even live there my mom is about to be 52 this year and work an full time job why do I need to post something about my mom living there when my mom stay downstairs from me! This message is for everyone that's looking for a place for your family do not bring your family here this is an disgrace
Dan
May 2017
I toured the home and was pleasantly pleased. Im excited to get my mom settled there as is she. The bedrooms all looked brand new and very clean.
Deb T.
May 2017
Horrible: Abusive place. Residents are neglected and abused here. We had to remove our relative after the horrible treatment that was observed, then found her full of bruises on top of it. I witnessed an incident where a man fell and was continually yelled at to get up instead of someone helping him to get up. Urine on furniture was not cleaned up. Yelling at residents continually during meals. When brought to the attention of the owner, Cheryl, she defended every incident! Even the continual yelling at the poor elderly man laying on the florr. Unsafe conditions all around. DO NOT USE THIS FACILITY for your loved one.
Close To Home Senior Living offers Assisted Living.
Yes. Close To Home Senior Living lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Close To Home Senior Living is located at 12231 W Bluemound Rd in Milwaukee, Wisconsin.
Close To Home Senior Living carries a 3.2 out of 5 rating from 10 Google reviews. Reviews of Close To Home Senior Living are sharply divided: some visitors and volunteers describe a clean, welcoming home with holiday activities and friendly staff, while several other reviewers report serious safety and care concerns, including allegations of abuse, neglect, and unsanitary conditions. The community operates multiple locations under the same owner, and prospective families should weigh the conflicting accounts carefully before touring. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Close To Home Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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