MyLivingChoice

Cherry Brook Health Care Center

102 Dyer Avenue

3.6(31 ratings)

Cherry Brook Health Care Center — photo 11 / 5

Quick Facts

Total units
100
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
100
Operator
Run by non-profit New Horizons, Inc.
Board makeup
Board includes people with physical disabilities
Rehab services
Offers outpatient rehabilitation for active adults

What Families Think

Families describe Cherry Brook as a clean, compassionate skilled nursing and rehab facility where staff build genuine relationships with residents, though several reviewers point to understaffing that affects therapy frequency and responsiveness. Experiences vary widely, ranging from deeply grateful accounts of end-of-life care to frustration over limited PT sessions after surgery.

The Good

  • Staff described as caring, compassionate, and attentive
  • Facility consistently praised as very clean
  • Strong outpatient physical therapy department
  • Recreation staff run creative, interactive programs
  • Admissions and leadership staff personally check on residents

The Bad

  • Multiple reports of understaffing affecting care
  • One report of infrequent physical therapy sessions
  • One report of medication given without adequate food, causing nausea

AI-generated from reviews and community data.

About Cherry Brook Health Care Center

Cherry Brook Health Care Center is a skilled nursing facility located in Canton, Connecticut, operated by New Horizons, Inc., a non-profit organization. The center provides inpatient nursing home care and rehabilitation services as part of a broader continuum of care that includes housing and support services for people with physical disabilities.

The facility offers Skilled Nursing Care services along with Outpatient Rehabilitation, with therapists experienced in treating conditions affecting active adults. The community is dedicated to providing compassionate, high-quality care with an emphasis on resident comfort, dignity, and respect.

As part of New Horizons, Inc., Cherry Brook operates within an organizational structure shaped by the population it serves. The organization's Board of Directors includes people with physical disabilities, reflecting its commitment to the communities it supports.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 31 ratings combined

3.6★ on Google (31)

Julia Wholey

Mar 2024

via Google

Cherry Brook Healthcare in Canton, CT has been providing exceptional care for my elderly mother for the past few years. The facility is always clean and well run with pleasant surroundings. I’ve found the nurses and support staff to be attentive and caring. Most important my mother is thriving in their care and I am very thankful.

Kathy Hartford

Feb 2024

via Google

My mother was transferred to Cherry Brook for rehab. She had hip replacement surgery so she needed PT. Cherry Brook is so understaffed. It's sad because 1 aid has to care for 17 patients at a time. As far as PT my mother hardly got any. She would take a little walk down the hall only to come back to her room to sit for 6 hours. She was also given her meds on an empty stomach and throwing them up because she felt sick. I just wish her PT was more often and more aggressive. Maybe exercise in her room when not in PT. I would not recommend this place because of the limited staff.

Tim Cote

Dec 2023

via Google

This is by far the best rehab I haver ever been in. The cleanliness, care and hospitality exceed all reasonable expectation! There are difficulties at times with understaffing, but those who are here truly care. I have visited people in many rehabs, and many were substandard, but Cherry Brook is a gem. I live 45 minutes from Canton, but came here because I'd heard good reviews. I would return here for any future convalesce/rehab need.

Michael Giglietti

Sep 2022

via Google

We cannot say enough great things about our experience at Cherry Brook. From the moment our mother arrived until the day she passed, the level of caring, compassion, communication, commitment, teamwork and professionalism was incredible. If I could rate them higher than 5 out of 5, I would. They are a special group of people and we are grateful to have had them care for our mother. Thank you again for all your support during a very difficult period.

Marge Harmon

Feb 2020

via Google

I’m a volunteer at CBHCC, when I visit the residents and I see how the staff interacts with the patients and their visitors, they make everyone feel wonderful and welcome. From walking through the front entrance and until the end of my stay I always get a welcome feeling. The receptionists are wonderful! Rebecca, the Director of Admissions, as well as the Director of Cherry Brook Health Care are always checking on the patients. Popping into their rooms and saying hello.. Kate, the Director of Recreation and her staff, always have creative and interactive programs that the residents enjoy. I’ve had personal experiences with outpatient physical therapy, Sylvia and Anne are the best around, they got me back on my feet quickly and really helped me with my pain. I highly recommend Cherry Brook’s Outpatient Physical Therapy department. One last thing, the building is very, very clean. I would not hesitate to have my family member there!

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Frequently Asked Questions

What types of care does Cherry Brook Health Care Center offer?

Cherry Brook Health Care Center offers Skilled Nursing / Long Term Care.

Where is Cherry Brook Health Care Center located?

Cherry Brook Health Care Center is located at 102 Dyer Avenue in Canton, Connecticut.

What do families say about Cherry Brook Health Care Center?

Families describe Cherry Brook as a clean, compassionate skilled nursing and rehab facility where staff build genuine relationships with residents, though several reviewers point to understaffing that affects therapy frequency and responsiveness. Experiences vary widely, ranging from deeply grateful accounts of end-of-life care to frustration over limited PT sessions after surgery.

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