1 / 2CMS Care Compare
Reviewers generally describe Chase Memorial Nursing Home as caring and clean, with several praising the attentiveness of staff toward residents. However, one detailed account raised serious concerns about communication and administrative responsiveness, and multiple reviewers noted staff appeared stretched thin.
AI-generated from reviews and community data.
Chase Memorial Nursing Home is a senior living community in New Berlin, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 21 reviews.
Chasehealth Rehab And Residential Care is a skilled nursing / long term care community in New Berlin, New York. The community is licensed for up to 80 residents.
Families rate Chasehealth Rehab And Residential Care 3.2 out of 5 based on 21 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose3.2overall · 21 ratings combined
3.2★ on Google (21)
christine bosse
Feb 2026
With the exception of the those that gave my brother physical therapy, this place was the worst. No communication, super rude. Especially the head nurse!! No one answers the phone. The administration was not at all helpful and treated my brother and myself like we were an annoyance. This is not a place to bring your loved one!! This type of treatment is both dangerous and deplorable. There should be accountability.
Steven
May 2025
Looked at many places around, this place is great! The staff is very friendly and caring. You can ask the staff and the patients and they all say how great they treat the patients. Even patients that use to work at nursing homes say how great they are treated here.
Laurie Will
Nov 2024
I have spent many nights with my mom who is currently on comfort care. I have observed the loving competent care given to her and to the other residents. The staff in all departments has been wonderful.I am a retired RN ,I've worked at many facilities and this place is top notch.
Michael Fitzpatrick
Oct 2024
My brother is a resident. I drove up from Maryland to visit. The staff members were outstanding. It was clean, decorated for Halloween, and I found my brother listening to a band in the dining room. He told me he is well taken care of and he really likes it there.
Janet
Jul 2024
I have to say the staff at Chase nursing home are wonderful. They really take care of my mother and are friendly. The only problem that I see, is that they need to hire more people! The staff work very hard and they do double duty.
Chase Memorial Nursing Home offers Skilled Nursing / Long Term Care.
Chase Memorial Nursing Home is located at One Terrace Heights in New Berlin, New York.
Reviewers generally describe Chase Memorial Nursing Home as caring and clean, with several praising the attentiveness of staff toward residents. However, one detailed account raised serious concerns about communication and administrative responsiveness, and multiple reviewers noted staff appeared stretched thin.
Submit the Request Information form on this page to connect with Chase Memorial Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chase Memorial Nursing Home? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of New Berlin.
Norwich, New York10.7 mi
3.2(80)
Skilled Nursing / Long Term Care
Norwich, New York10.7 mi
2.8(36)
Skilled Nursing / Long Term Care
Norwich, New York10.7 mi
4.9(10)
Assisted Living
Oxford, New York17 mi
4.2(29)
Skilled Nursing / Long Term Care
Oxford, New York17 mi
5(2)
Assisted Living
Oneonta, New York18.8 mi
3.9(7)
Assisted Living