Jenny Wessels
Jun 2026
Norwich Rehab was wonderful with my mom. The care and professionalism was superb. My mother's health and mobility improved drastically.
1 / 6Quick Facts
- Total units
- 80
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 80
- Inspections
- View history (14 citations)
CMS Care Compare
What Families Think
Norwich Rehabilitation & Nursing Center has a 3.2 out of 5 rating based on 80 Google reviews, but no detailed review text or amenity information was provided to describe specific family experiences at this skilled nursing and long-term care community.
The Bad
- No detailed review content available to assess specific care quality
- No published pricing information available
AI-generated from reviews and community data.
Norwich Rehabilitation & Nursing Center is a senior living community in Norwich, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.2 out of 5 across 79 reviews.
About Norwich Rehabilitation & Nursing Center
Norwich Rehabilitation & Nursing Center is a skilled nursing / long term care community in Norwich, New York. The community is licensed for up to 80 residents.
Families rate Norwich Rehabilitation & Nursing Center 3.2 out of 5 based on 80 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Norwich Rehabilitation & Nursing Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Norwich Rehabilitation & Nursing Center
3.2overall · 79 ratings combined
3.2★ on Google (79)
katlin donnelly
Jan 2026
Recently one of my family members had to come here for short term rehab , she was in and out within 3 weeks . The care she received from everyone here was nothing short of amazing. I know how tough nursing homes can be , but they really did good .
Jennifer Kemper
Nov 2025
I checked in after a hip replacement in mid-Nov. There was a loud party atmosphere among the staff in the evenings out in the hallway. No one gave me fresh water on the nightstand or helped me with personal care such as providing towels or helping me wash. No one cleaned my room. The food was inadequate and unpalatable. It was cold, the bedding inadequate, and I had to sleep in my regular clothing with my coat over me. My calls to the staff were rarely answered. I did not see a doctor or physical therapist for the first 3 days of my stay. My pain was not relieved in a timely manner, for the 1st day of my 5-day stay, when it was at its worst. One day my room was ice cold, so that my roommate had to go sleep in the residents' lounge, after we both complained about the cold, and nothing was done. Next day she got a new room. I was so cold all day that at 9pm the next night, I asked a staff member to check on it, and it turned out that the A/C had been on all that time. She asked "Do you want me to turn off the AC? Of course, I said yes and the heat was turned on finally. But by then I was so stressed that I left the facility AMA the next morning.
Joe Carney
Sep 2025
I play acoustic music for some of the residents once a month and have gotten to know some of the staff and those who have made Norwich Rehab their home. Im always impressed with the care provided by the workers. Im grateful to Kimi and her team who go out of their way to be kind to everyone and bring entertainment to the residents. I wish my mother would have recuperated at a caring facility like this when she needed needed rehabilitation.
Kelly M
Sep 2025
My loved one has been here twice for short term rehab. The physical therapy staff are exceptional. The nursing/CNA staff on days are great. The dietary department listens and makes adjustments accordingly. Their menu is diverse and the food is well prepared. With that being said, laundry has lost many items of their clothing, and the nights and weekend nursing/CNA staff need improvement, mostly due to staff shortages and some for their lack of work ethic/care.
Government Inspection History
4 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 1, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 30, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Dec 3, 2024Health Complaint1 citation
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 5, 2025
Jan 9, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 25, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024
Jul 9, 2021Fire Safety StandardHealth Standard3 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2021
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Norwich Rehabilitation & Nursing Center offer?
Norwich Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
Where is Norwich Rehabilitation & Nursing Center located?
Norwich Rehabilitation & Nursing Center is located at 88 Calvary Drive in Norwich, New York.
What do families say about Norwich Rehabilitation & Nursing Center?
Norwich Rehabilitation & Nursing Center has a 3.2 out of 5 rating based on 80 Google reviews, but no detailed review text or amenity information was provided to describe specific family experiences at this skilled nursing and long-term care community.
How did Norwich Rehabilitation & Nursing Center do on recent health and safety inspections?
Norwich Rehabilitation & Nursing Center had 4 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Norwich Rehabilitation & Nursing Center?
Submit the Request Information form on this page to connect with Norwich Rehabilitation & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Norwich Rehabilitation & Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
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