MyLivingChoice

New York State Veterans Home

4211 State Highway 220

4.2(29 ratings)

New York State Veterans Home, photo 11 / 4

Quick Facts

Total units
242
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
242
Eligibility
Serves veterans and their spouses

What Families Think

Most reviewers describe the New York State Veterans Home as clean, caring, and welcoming to veterans and their spouses, with staff praised for compassionate care during difficult times. However, one detailed review raises serious concerns about staff conduct, security, and visitor wait times that families may want to ask about directly.

The Good

  • Staff described as caring and attentive
  • Facility kept clean and bright
  • Good food quality noted by reviewers
  • Various activities and events for residents
  • Serves veterans and their spouses

The Bad

  • One report of staff favoritism and unprofessional behavior on duty
  • One report of long visitor wait times (5-8 hours) in parking lot
  • One report of lax security allowing outside individuals in parking lot
  • No published pricing information available

AI-generated from reviews and community data.

New York State Veterans Home is a senior living community in Oxford, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 29 reviews.

About New York State Veterans Home

N Y S Veterans Home is a skilled nursing / long term care community in Oxford, New York. The community is licensed for up to 242 residents.

Families rate N Y S Veterans Home 4.2 out of 5 based on 29 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at New York State Veterans Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of New York State Veterans Home

4.2overall · 29 ratings combined

4.2★ on Google (29)

Leslie Joscelyn

May 2026

via Google

Beautiful home for those who served our country and for their spouses. Very caring staff.

Suzanne Chirico

Apr 2026

via Google

My 88yr old Marine Corps veteran father is a resident here after sustaining a broken hip. Highly recommend this facility. Staff are very caring, always clean, very bright and airy. Food is good and they have various activities & events for the residents.

Todd Nugent

Apr 2026

via Google

I cannot say enough to convey my feelings about the services rendered there! The staff are ALL excellent!

Denise Nower

Apr 2026

via Google

They took absolutely great care of my Dad before he passed and my Mom is currently there and is very content.

Kyndra Johnson

Dec 2024

via Google

If anyone wants to send their loved ones here be careful, there are nurses that talk about fighting other nurses, do deals in the parking lot, they let people sit in the parking lot for 5-8 hours waiting for their partners come out. One security person has their favorite people. The nurses are always on their phones. Once in a while they will have a random person walk in the parking lot that dont work there. So I would be careful.

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Government Inspection History

4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 16, 2025Fire Safety StandardHealth Standard7 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

Jun 11, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2024

Oct 6, 2023Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

May 14, 2021Fire Safety StandardHealth Standard4 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2021

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does New York State Veterans Home offer?

New York State Veterans Home offers Skilled Nursing / Long Term Care.

Where is New York State Veterans Home located?

New York State Veterans Home is located at 4211 State Highway 220 in Oxford, New York.

What do families say about New York State Veterans Home?

Most reviewers describe the New York State Veterans Home as clean, caring, and welcoming to veterans and their spouses, with staff praised for compassionate care during difficult times. However, one detailed review raises serious concerns about staff conduct, security, and visitor wait times that families may want to ask about directly.

How did New York State Veterans Home do on recent health and safety inspections?

New York State Veterans Home had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit New York State Veterans Home?

Submit the Request Information form on this page to connect with New York State Veterans Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Oxford.