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Central Home Health Care, an Amedisys Company

3009 Chapel Hill Rd c

4.1(47 ratings)· Douglasville average: 4.3

Part of Amedisys · 107 communities · 4.6★ average

Central Home Health Care, an Amedisys Company, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1979
Response time
Initial visit typically within 24 hours of discharge
On-call coverage
Clinical team available on-call 24/7
Service area
Covers ten-plus counties in metro Atlanta
Condition programs
Specialized care paths for COPD, heart failure, diabetes

What Families Think

Reviews for this home health agency are sharply split: many families praise specific nurses and therapists by name for compassionate, skilled care that helped loved ones recover mobility and manage chronic conditions, while a notable number of others report communication breakdowns, missed visits, and unprofessional office interactions. The Google rating of 3.6 across 32 reviews reflects this inconsistency in experience.

The Good

  • Nurses and therapists frequently praised by name as caring
  • Physical therapy helped patients regain mobility quickly
  • Staff described as professional, patient, and knowledgeable
  • Families felt included in care planning and education
  • 24/7 on-call clinical team for urgent needs

The Bad

  • Several reports of poor communication and unreturned calls
  • Multiple complaints about rude or unprofessional office staff
  • One report of missed visits with no notice given
  • One report of billing insurance for two years amid a dispute

AI-generated from reviews and community data.

Central Home Health Care, an Amedisys Company is a home health agency serving Douglasville, Georgia offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.1 out of 5 across 47 reviews.

About Central Home Health Care, an Amedisys Company

Central Home Health Care, an Amedisys Company, provides skilled nursing, therapy and other home health care services in Douglasville, Georgia. The agency serves patients recovering from surgery or illness, those managing chronic health conditions, and individuals seeking care in the comfort of their own homes rather than institutional settings.

The clinical team includes registered nurses, home health aides, physical therapists, occupational therapists, speech therapists, and medical social workers. Services encompass nursing care with pain management and wound monitoring, physical and occupational therapy to improve mobility and daily functioning, speech therapy for communication and swallowing, personal care assistance, and medical social work with care coordination. A registered nurse works with patients, their doctors, and the home health team to develop individualized plans of care, with initial visits typically occurring within 24 hours of hospital or facility discharge.

Central Home Health Care offers specialized programs for patients with specific conditions including COPD, heart failure, diabetes, and fall prevention. The agency uses evidence-based clinical practices and takes an interdisciplinary approach, engaging patients, families, and caregivers in the treatment process. A nurse or therapist conducts a thorough assessment on the first visit to identify areas where education and tools can support health management.

The service area covers multiple counties in the greater Atlanta region including Douglas, Carroll, Cobb, Coweta, Fayette, Fulton, Gwinnett, Henry, Newton, and others. The clinical team is available on-call 24/7 for urgent needs. Medicare, Medicaid, and private insurance plans typically cover home health care services for eligible patients.

Types of Care at Central Home Health Care, an Amedisys Company

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Central Home Health Care, an Amedisys Company

4.1overall · 47 ratings combined

4.1★ on Google (47)

LaShonda RENEE

Sep 2026

via Google

John and Trinity made this knee replacement super special. I am grateful I had PT with them both.

Phillip Adams

Aug 2026

via Google

Excellent care from both John Snyder and Trinity they were super helpful in my recovery. Very caring and competent

Vickie Raulin

Aug 2026

via Google

I love these folks. They were so gentle and kind to my Momma, and helpful to me. God bless them every one.

Lilli Taylor

Aug 2026

via Google

I had a hip replacement and the recovery was very hard due to complications with the surgery. All of the staff was very kind. They were excellent and were always considerate.

Kristina

Aug 2026

via Google

Very experienced and personable staff. Easy to reach and communicate with. Also open to work with your schedule and makes physical therapy fun. I read the reviews after posting mine and all I can say is some people are never satisfied. I wish my care lasted longer but I luckily recovered quickly. I highly recommend this in home care company for your recovery. 😁10/10⭐

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Medicare Quality of Care

Central Home Health Care, an Amedisys Company is a Medicare-certified home health agency (certified since 1979). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency74%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety75%US 82%

318 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community82%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly93%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations69%US 61%

Service area

Central Home Health Care, an Amedisys Company reports serving 76 ZIP codes, including Atlanta, Carrollton, Austell, Dallas, Douglasville, Fayetteville, Jonesboro, Lagrange, Marietta, Mcdonough and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 117050. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Central Home Health Care, an Amedisys Company offer?

Central Home Health Care, an Amedisys Company offers Home Health.

Where is Central Home Health Care, an Amedisys Company located?

Central Home Health Care, an Amedisys Company is located at 3009 Chapel Hill Rd c in Douglasville, Georgia.

What do families say about Central Home Health Care, an Amedisys Company?

Reviews for this home health agency are sharply split: many families praise specific nurses and therapists by name for compassionate, skilled care that helped loved ones recover mobility and manage chronic conditions, while a notable number of others report communication breakdowns, missed visits, and unprofessional office interactions. The Google rating of 3.6 across 32 reviews reflects this inconsistency in experience.

Does Medicare cover care from Central Home Health Care, an Amedisys Company?

Yes. Central Home Health Care, an Amedisys Company is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Central Home Health Care, an Amedisys Company?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Central Home Health Care, an Amedisys Company?

Submit the Request Information form on this page to connect with Central Home Health Care, an Amedisys Company and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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