1 / 5Reviewers of CenterWell Home Health in Rocky Mount consistently praise the physical and occupational therapists by name, describing them as knowledgeable, patient, and effective at improving mobility and daily function. One reviewer reported a frustrating scheduling experience where they felt pressured to accommodate last-minute appointment changes.
AI-generated from reviews and community data.
CenterWell Home Health provides home health and hospice services in Rocky Mount, North Carolina. The organization delivers physical therapy, occupational therapy, and related care to patients recovering at home or in their final stages of life.
Families consistently highlight the expertise and attentiveness of the clinical staff. Multiple reviewers praised specific therapists for their thorough knowledge, patience in explaining exercises, and ability to assess individual patient needs—both physical and psychological. One family wrote, "They gave her exercises that truly helped." Supervisory staff also earned recognition for their oversight and support of care delivery.
With a 4.8 out of 5 rating across 75 reviews, CenterWell reflects strong satisfaction among families who have used its services. One negative review pointed to scheduling inflexibility and communication issues, suggesting that appointment coordination can be an area of friction for some patients.
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Help Me Choose4.8overall · 75 ratings combined
4.8★ on Google (75)
Linda Long
Apr 2026
This is my second experience with Centerwell as I requested them when I was discharged from the hospital. They are very caring and patient. I have been fortunate enough to have Jennifer as my Physical Therapist both times. Val was my Occupational Therapist and Beth and Nicola are their supervisors. I would recommend Centerwell to anyone who needs therapy at home.
Mary Lancaster
Mar 2026
I love Jennifer Dail she's my physical Therapist she take her time explaining every detail from vital signs and my daily exercises. I would recommend them to anyone who needs service ,just as I do.Keep up the good work Jennifer.
unknown one
Jan 2026
Horrible service. Made appoints the day before and was told that I had to make time that day when I had other stuff I needed to do. Sorry I made appointments before you did. YOU DO NOT CONTROL AND BE RUDE. I will not give up appointments just do you can come when you want too.
David Braswell
Sep 2025
Everyone we worked with was kind, patient, and understanding of my wife's condition. They gave her exercises that truly helped. We are grateful for their help.
Barbara Goodrich
Dec 2024
Therapists are excellent practitioners! They demonstrate thorough knowledge and implementation of PT patient needs. Their years of experience is evident with their professionalism, home care skills, and assessing and implementing patient care needs, both physical and psychological. You are very fortunate to have Nichola and Jennifer on your staff!
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