Nash Rehabilitation & Nursing

Colleen Heffelfinger

Oct 2025

via Google ↗

My brother is currently a patient in the rehabilitation center there……I’m way across the country in Oregon. I’m heading to NC within the week. In the meantime I feel my brother will be receiving great care while he is there. I spoke to the nicest nurse named Tracy H today. She was very helpful and very very nice. She told me all about the rehab there. I appreciated her kindness and help. ♥️

Venessa Cruthoff

Sep 2025

via Google ↗

The Carrolton rehab facility makes a wonderful effort to engage both long-term residents and those staying for short-term rehab. During my visit, the activities director gave me a tour, and it was clear she is excellent at her job. She had a great rapport with the residents and created a warm, welcoming atmosphere. The activities and level of engagement truly gave the facility a strong sense of community, which is so important for residents and their families.

Jennifer Bowen

Dec 2024

via Google ↗

Edit: 1 yr later. My mother is living her best life. Mobility is not an issue, on her own doing things and NOT the bedridden patient they claimed she'd remain. Still stands: wouldn't put my worst enemies mom here. #justsayin Disappointed. Mom sent there for rehabilitative services after a hospital stay. Couldnt walk alone, much less get up or down alone. Was basically told wet her pull up and they would change since couldn't get up herself. Breathing was shallow and wheezy and they did give her oxygen, but machine kept beeping. When alerted nurses station they told her stop pushing button they were aware of issue. But never fixed? Finally she requested to go to ER and as soon as there immediate oxygen mask, xrays, blood work etc to see what's going on. It's not all their fault, her health, but not helping her to bathroom & making her wet herself, to her, was humiliating. I dont care if that's your job. But the beeping machine and telling her stop pushing button bc they knew what was wrong...no. what if something had happened in that time period? Exactly my point. That's all I got.

Kimiko Pittman

Oct 2024

via Google ↗

My Mother was discharged to this place for short-term rehabilitation. First, the smell when you walked in told that sanitation was not of the utmost importance to the facility. I am perplexed in how Registered Nurses and Licensed Practical Nurses put their license in jeopardy as their practices are unethical. Within 12 hours of leaving my Mother in the facility, she reported that her arm was hurting. No one took initiative to assess the situation. I had to find a nurse to complain. I was then told that an X-ray would be taken. My mother reported to the family that a worker was mean to her. This was reported and supposedly a grievance was filed. Nothing came of this. My mother who has major chronic illnesses was made to sit in a wheel chair practically for 2 days. She began to swell in her extremities and face. We reported this and advised we felt she needed to go to the hospital. The nursing staff advised they were checking on her and felt they could handle her medically. We're a family of Faith and God intervened and it's unfortunate that my mother had to return to the hospital, but it probably saved her life. The facility is dirty and smelly. The staff are unpleasant, unprofessional, and ignorant. There was one very nice CNA Mrs . Clematine that worked well with my mother. There were bugs in the room and the rehabilitation room looked like exercise equipment in my garage. If you love your family member Do Not, I repeat Do Not send them to this place. Last but not least, my Mother had a fall. Apparently, she was found at 7 a.m. I was informed at 3:45 p.m. of the incident. My mother reported she used the call bell and no one responded. No one could tell me how long my mother was on the floor. If I could have scored 0 stars I would have.

Rob R

Apr 2024

via Google ↗

This is now called The Carrolton of Nash. The place is old and there's a lot of neglected preventive maintenance. The housekeeping is very ineffective. The over bed tables aren't wiped down just look at the frame. It is nasty and I wonder what the bacteria count is. The trash cans are very dirty too. They should be on a scheduled cleaning. The inside of the cans are gross. When one of the housekeeping staff were asked to clean it she got an attitude and said why should she do it because they (patient/family) did it. Also a severe lack of linen, many sheets have holes, the bath towels look like kitchen dish towels and are sandpaper rough. The beds are original to when the place first opened probably fifty years ago. The frames have many rust spots. I wonder what the bacteria count of the beds are. The staff are basically acceptable when you can find someone. There never seems to be anyone in charge. The staff are overworked like most healthcare places are now. There are some staff that aren't overly friendly but that is anywhere. The meals looked above average in the beginning. The meals don't match the menu. I've met with maybe I dietician but the things we discussed never happen. They say people eat with their eyes first. In this case, everybody will be malnourished because the look of the trays are not very appealing .The facility also lacks a covered place for loading/unloading patients which is especially bad when pouring rain like today. Last but not least is the parking lot desperately needs resurfacing and lines painted for the parking spots. The lot isn't able to handle a number of cars in the parking spaces because the lines aren't marked anymore and people just park haphazardly. There is a new administrator who is making some progress and improvements.