Geoman53
Dec 2024
All the home health nurses and mas have been wonderful.
CenterWell Home Health
3107 Clearwater Drive, Suite A4.2(13 ratings)· Prescott average: 4.3
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1992
- Medicare certification
- Medicare certified since 1992
- Therapy and clinical services
- Skilled nursing, PT, OT, speech therapy at home
- Ownership
- Agency is privately owned
- Medicare quality rating
- Rated 4.5 out of 5 stars
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families who reviewed this Prescott home health agency describe responsive, kind, and professional care for parents and spouses, including during end-of-life and respite situations. Medicare rates its patient care 4.5 out of 5 stars, and Google shows 4.2 from 13 ratings. Several reviews mention the previous Kindred name, and one caregiver says earlier experiences with other agencies were not positive.
What reviewers praise
- Reviewers praise kind, compassionate caregivers
- Quick response, help found the same day
- Good communication and follow up from staff
- Caregivers can be swapped to find a fit
- Medicare rates patient care 4.5 of 5 stars
- Skilled nursing plus PT, OT, and speech therapy
What reviewers flag
- Only 13 Google ratings, so the sample is small
- Several reviews refer to the old Kindred name, which may confuse
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Prescott, Arizona offering Home Health. Families rate it 4.2 out of 5 across 13 reviews.
About CenterWell Home Health
CenterWell Home Health is a Medicare-certified home health agency serving Prescott, AZ and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at CenterWell Home Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at CenterWell Home Health
Home Health
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Help Me ChooseReviews of CenterWell Home Health
4.2overall · 13 ratings combined
4.2★ on Google (13)
sylvia Ackley
Aug 2024
The follow up with their staff has been excellent. We have had a lot of not positive experiences with both agencies and private pay. I want to believe that Centerwell will continue to turn the corner on us getting the help that my Parkinson patient husband needs.
Amelia Warwick
Jun 2024
Excellent professionals and service. Couldn't ask for better!
Kim Wlodarczak
Dec 2020
I was having trouble finding home care that would accommodate our needs. Kindred met those needs and found help on the same day I called. Lauren will always have a piece of my heart for the love and compassion she showed my mother during her last days. There are definitely angels among us, and Lauren is one. ❤️❤️
Sean Stiles
Apr 2020
This company, specifically Prescott, could care less about they’re employees or patients! Ever since the current manager has taken over there has been nothing but fear..... use anyone else just do not use kindred period!
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety84%US 82%
172 completed patient surveys, 32% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed96%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly97%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations95%US 61%
Service area
CenterWell Home Health reports serving 16 ZIP codes, including Prescott, Prescott Valley, Sedona, Camp Verde, Chino Valley, Clarkdale, Cornville, Cottonwood, Dewey, Humboldt and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037139. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 3107 Clearwater Drive, Suite A in Prescott, Arizona.
What do families say about CenterWell Home Health?
CenterWell Home Health carries a 4.2 out of 5 rating from 13 Google reviews. Families who reviewed this Prescott home health agency describe responsive, kind, and professional care for parents and spouses, including during end-of-life and respite situations. Several reviews mention the previous Kindred name, and one caregiver says earlier experiences with other agencies were not positive. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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