1 / 5Home Health Compare
Reviews of CenterWell Home Health in Little Rock are mixed but generally positive, with several families praising individual physical and occupational therapists by name for their skill and motivation. However, more than one reviewer described serious communication and scheduling breakdowns, including being discharged without notice.
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Little Rock, Arkansas offering Home Health. Families rate it 4.4 out of 5 across 57 reviews.
CenterWell Home Health is a home health and hospice provider based in Little Rock, Arkansas, delivering care to patients in their own homes.
Families consistently praise individual therapists and their clinical skill. Several reviewers highlighted physical therapist Luke's encouragement and teaching approach, and occupational therapist Christina's personable, above-and-beyond care. One family wrote, "I was amazed at how professional kind intuitive and motivated this team is." However, reviews also surface significant friction: scheduling problems, poor communication between nursing and therapy departments, and in at least one case, lack of clarity when services ended. A few families noted that staff could be dismissive, one reviewer, a seasoned nurse, described the experience as "by far the worst home health" they had encountered.
CenterWell Home Health holds a 4.4/5 rating across 57 Google reviews. The split between five-star and three-star reviews suggests that experience varies meaningfully depending on the therapist assigned and how the care coordination is managed.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.4overall · 57 ratings combined
4.4★ on Google (57)
Cheryll Shinn
Aug 2025
Being my first experience with home health and physical therapy, I was amazed at how professional kind intuitive and motivated.this team is. My therapists were DJ and Blake who were phenomenal and I was back on my feet in half the time I had been approved for. kudos to CenterWell for hiring knowledgeable and caring people
Christie Hu
Jan 2025
Poor scheduling, maybe nonexistent is a better word. Communication from both nursing and PT lacked professionalism. Both were rude to the patient. Yes, rude to the patient. Optimism was never include in the visits. Plan of care wasn't discussed- it was dictated. Apparently, based on the other reviews, we've been discharged without knowing. As a seasoned RN, this has been by far the worst home health experience for my family member and the supporting family. Would NOT recommend. I do have screenshots of the less than professional communication.
Stefanie & Don Brazile
Oct 2024
Staff members who came to my parents' home were nice and the physical therapy assistant was definitely helpful; however, communication was poor and when the service ended, they didn't realize the staff wasn't returning. The supervisor made a visit, and they didn't hear back. This service is connected to Humana Gold.
Franklin Furlough
Sep 2024
I had two of the best therapist that one could ask for my occupational therapist (Christina, I believe her name was) was great off the chain above and beyond very personable easy to communicate with, but stay on task. And the young man named Luke was my physical therapist. Worked me to death, made me love Every minute of my workouts he was just great.
Kerry Honey
May 2024
Luke has beenphysical therapist. He teaches me how to exercise my body for most effective ways. Gaining control of my body. He is prompt, courteous. Respectful and he encourages me to do my homework. Encourages me to do more. I would have no other health care agency work for me. Sam his manager is very effective in his role of Evaluator. He? Is personable Prompt and courteous. All members of the teams that I have met from the center well are our well-trained well healed? Wonderful people. It has been very fruitful for me to have them in my home.
CenterWell Home Health is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
221 completed patient surveys, 19% response rate.
Hospital outcomes
How patients did
Service area
CenterWell Home Health reports serving 68 ZIP codes, including Little Rock, North Little Rock, Benton, Conway, Searcy, Alexander, Austin, Bald Knob, Bauxite, Beebe and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047029. National figures are the average across all certified agencies.
CenterWell Home Health offers Home Health.
CenterWell Home Health has not published its pricing. For context, communities in Little Rock that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
CenterWell Home Health is located at 10825 Financial Centre Pkwy #210 in Little Rock, Arkansas.
Reviews of CenterWell Home Health in Little Rock are mixed but generally positive, with several families praising individual physical and occupational therapists by name for their skill and motivation. However, more than one reviewer described serious communication and scheduling breakdowns, including being discharged without notice.
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Little Rock.
Little Rock, Arkansas0.7 mi
3.4(12)
Home health
From $5,000/moLittle Rock, Arkansas1.3 mi
4.8(23)
Memory Care
Little Rock, Arkansas1.3 mi
4.7(29)
Independent Living
From $928/moLittle Rock, Arkansas1.5 mi
4.3(72)
Skilled Nursing / Long Term Care
Little Rock, Arkansas1.5 mi
3.8(85)
Skilled Nursing / Long Term Care
Little Rock, Arkansas1.8 mi
4.9(43)
Home care · no referral needed