The Springs of Chenal Health & Rehabilitation

Lisa Williams

May 2026

via Google ↗

If you're wanting a dumping site that will neglect your loved one to death, this is the place! Physical therapy consisted if standing up 5 times. Waited 4 hours for shower, but patient too tired from sitting in wheelchair all day. No fresh linens; had to be hunted down. Short staffed. RNs sitting at desk playing on phone. Mutiple conversations with the higher ups and no changes noted past 24 hrs of complaints, then back to the same neglect. This IS the place to put your worst enemy!

Tyler

May 2026

via Google ↗

Good luck finding a nursing home in the area on par or better.

Me Too

Mar 2026

via Google ↗

Sspent one week here March 2023 after Surgery and was very uncomfortable the whole time.<br>1st: beds are like boards, hard and no way to get comfortable. Old beds that look like they were from the 1980s.<br>The "chef" came in at some point the first day - I told him my dietary restrictions and was assured they could be met. This was not true; the most served item on the menu for the whole week I was there was mixed peas and carrots. Hard, dry hamburger steak, no gravy, rice, peas and carrots. Ugh!!<br>I actually felt sorry for the Nursing Supervisor as she was obviously short handed - I don't know how many beds this facility has but I only saw two nurses PLUS the Super during the day and only one nurse with an aide during the night. There was one black male aid who was helpful however. The one time I went to the dining room for dinner, there was no one there but me! PT was OK but folks there (staff and several residents who played games all day long) were more interested in what was on TV than in helping the PT patients. Since then I have been told to stay away from any facility with "Springs" in the title - my experience says this is true. I wish the folks there well but it appears they have a lot of work to do.

Kristi Henderson

Dec 2025

via Google ↗

I have really enjoyed being at the springs of Chanel with me having multiple surgeries and having to do rehab it has been a great experience the staff is awesome like family they make sure all your needs are met and you are well taking care of... Thank you way to Go Springs 🌺🌹 oh and I wouldn't choose no other rehab 💯💯 I would like to also give a shout out to Zack in the maintenance department he keeps the building working smoothly and shout out to the kitchen manager💜❤️🌺🥳

William Holt

Dec 2025

via Google ↗

This was a place for me the first day I came.My roommate was very helpful.I been here for 1 !/2.I love all the residents and love is coming back to me. The staff and Nurses is wonderful. And will tell others to come here.