CenterWell Home Health
11111 Carmel Commons Blvd Ste 3504.3(55 ratings)· Charlotte average: 4.3
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1978
Home Health Compare
CenterWell Home Health is a home health agency serving Charlotte, North Carolina offering Home Health. Families rate it 4.3 out of 5 across 55 reviews.
About CenterWell Home Health
CenterWell Home Health is a Medicare-certified home health agency serving Charlotte, NC and has been Medicare certified since 1978. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at CenterWell Home Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at CenterWell Home Health
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4.3overall · 55 ratings combined
4.3★ on Google (55)
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Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety77%US 82%
308 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Better than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around96%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly93%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations77%US 61%
Service area
CenterWell Home Health reports serving 42 ZIP codes, including Charlotte, Matthews, Monroe, Ansonville, Concord, Huntersville, Indian Trail, Lancaster, Lilesville, Marshville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347091. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
How much does CenterWell Home Health cost?
CenterWell Home Health has not published its pricing. For context, communities in Charlotte that publish rates start around $3,849 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 11111 Carmel Commons Blvd Ste 350 in Charlotte, North Carolina.
What do families say about CenterWell Home Health?
CenterWell Home Health carries a 4.3 out of 5 rating from 55 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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