Lorene Snyder
Dec 2024
My mother and I have been very pleased with everyone from CenterWell. They are very helpful and easy to get with. Thank you.
1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2012
Home Health Compare
What Families Think
Reviewers consistently praise CenterWell Home Health's nurses and aides as friendly, knowledgeable, and easy to work with. Multiple families mention staff helping them learn to care for a loved one and a smooth transition when switching from another home health provider. The agency holds a 5 out of 5 rating from all 22 Google reviews.
The Good
- Nurses described as friendly and professional
- Staff helped families learn caregiving skills
- Smooth transition from a previous provider
- Rated 5 out of 5 by reviewers
- Responsive and easy to reach
The Bad
- No published pricing information available
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Avon, Indiana offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 22 reviews.
About CenterWell Home Health
CenterWell Home Health provides home health and hospice care in Avon, Indiana. The service brings clinical support directly to patients' homes, with nursing and care coordination tailored to individual needs.
Families consistently praise the staff's professionalism and interpersonal warmth. Reviewers highlight nurses who are knowledgeable, efficient, and genuinely engaged, one family noted their nurse "carries on a conversation and does her job efficiently and professionally." Caregivers are described as friendly and helpful, taking time to answer questions and support family members learning to care for loved ones. The intake process itself draws positive mentions, with families appreciating the thorough evaluation and clear communication from the start.
CenterWell Home Health holds a 5-star Google rating across 22 reviews, reflecting consistent satisfaction among families using their services.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of CenterWell Home Health
5overall · 22 ratings combined
5★ on Google (22)
James Baker
Sep 2024
CenterWell replaced the other company I had. They came to my home , evaluated my situation, gave their folder of information and answered any and all questions. Everything has run smoothly.
Eric Wade
Sep 2024
Fantastic experience. Nurse actually carries on a conversation and does her job efficiently and professionally. Can't recommend them enough!! Highly satisfied.
Wendy Banks
Sep 2024
Everyone is super friendly and knowledgeable of their field. They have been very helpful to me, in helping me learn more to care for my Dad. Great program, highly recommended!
Debi West
Aug 2024
Olivia is fantastic, she is bright, friendly, and just a pleasure to have in my home. Kept up the good work.
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency80%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety84%US 82%
141 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community84%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed96%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly92%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations85%US 61%
Service area
CenterWell Home Health reports serving 68 ZIP codes, including Indianapolis, Terre Haute, Advance, Avon, Bainbridge, Bloomfield, Bloomingdale, Bowling Green, Brazil, Brooklyn and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157651. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 5250 E US Hwy 36 Ste 850 in Avon, Indiana.
What do families say about CenterWell Home Health?
Reviewers consistently praise CenterWell Home Health's nurses and aides as friendly, knowledgeable, and easy to work with. Multiple families mention staff helping them learn to care for a loved one and a smooth transition when switching from another home health provider. The agency holds a 5 out of 5 rating from all 22 Google reviews.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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