Beth Hamilton
May 2026
If you dislike your family member and want to ensure they receive no care or compassion for their condition, this is your place! The complete lack of care during a covid lockdown (due to their inability to follow basic safety protocols with their staff) when we could not see my father was heartbreaking and avoidable. We had over a dozen medical staff at the hospital questioning how someone could be this neglected at a “fancy” Assisted Living in two weeks time. The director showed a complete lack of professionalism and compassion as well to my mother afterwards; there is no excuse for the things she said nor how my mother was treated. This is the last place I would put anyone for “care”. I have been in dozens of assisted living facilities in another state due to my job- it is almost inconceivable what these folks did to my father and isn’t the standard of care am accustomed to from an AL facility. Very sad for this area to have a place like this exist and fool folks. We hope nobody else has to go thru what we did. To add insult to injury, we never received all of my father’s possessions back since they didn’t do a pre or post inventory of his belongings nor did they have it ready when we were finally informed we could pick up his belongings (they even charged us for the week he was in the hospital even though they took five days to call us back! Unbelievable) We received things that didn’t even belong to him (not clothing, btw) which is very sad. My advice: run, do not walk, away from the lies and complete staff incompetence at this facility. Am uncertain how they sleep at night knowing what goes on here and only hope they never have to go thru this with one of their family members. Update** don't be fooled by the corporate responses on my review- they never made anything right or made any changes with what happened. In fact, they gave me a gift card for a medium latte and one scone from Starbucks- think the value was 8.00- for answering their questions. The ED was kept in place even after what she did was revealed. It was a slap in the face. We will never get over what happened to my father- my only hope is that they go out of business and that folks don't make the mistake we made of believing their lies. They only want the money.
