23795 W. R. Holman Highway
4.1(14 ratings)· Monterey average: 4
1 / 5CMS Care Compare
Most reviewers describe Carmel Hills as a warm, attentive skilled nursing facility where staff feel like family and care during rehabilitation or hospice stays was excellent. One reviewer reported a serious lapse in nighttime care, so families should ask directly about overnight staffing and response times.
AI-generated from reviews and community data.
Carmel Hills Care Center is a skilled nursing facility located in Monterey, California, offering 24/7 personalized healthcare services and everyday living support for both short-term rehabilitation and long-term care. The family-owned and operated facility is staffed by an expert, local nursing team dedicated to helping residents regain strength, confidence, and independence.
The center provides comprehensive therapeutic services including physical therapy to restore range of motion and mobility, as well as task-directed activities and specialized treatment designed to improve communication, swallowing, and cognition. Compassionate caregivers develop personalized care plans tailored to each resident's unique needs, and the facility also offers peaceful and dignified hospice care for patients and their families.
Residents benefit from thoughtfully designed spaces featuring beautiful outdoor courtyards that provide social and therapeutic benefits. The facility maintains a fun-filled activities calendar and hosts family barbecues and social gatherings that create opportunities for joy, healing, and meaningful engagement within the community.
Conveniently located next to the Community Hospital of the Monterey Peninsula and at the edge of the Del Monte Forest, Carmel Hills offers a unique environment that fosters rehabilitation and provides peaceful surroundings. The location and setting are designed to support the healing and recovery process for residents.
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Help Me Choose4.1overall · 14 ratings combined
4.1★ on Google (14)
Miriam Rangel
Apr 2026
I had my mom staying there and they would ignore her when she would ask to use the restroom this only happened in the night shift i literally had to call them every other night with this complaint after my mom would call me crying that they would not take her to the restroom
Dr. Sanaz
Mar 2025
My father was at this facility for 21 days and received excellent care! We were so pleased with the overall care! Everyone was so professional and helpful. The Medical Director was exceptional! He was so knowledgeable and compassionate! All the staff, from management, nurses, nursing assistants, PT, OT, social worker, activities (I hope I didn't miss out any) were wonderful! I used to visit my dad everyday, usually twice a day and felt so comfortable with the care, like he was home and was surrounded by professionals that felt like a loving family. The food was great and the facility and the grounds are beautiful. We are so blessed to have access to this amazing facility. My father and I thank you for the bottom of our hearts and highly recommend Carmel Hills Care Center!
Carol Meserve
Nov 2023
I want to personally thank everyone at Carmel Hills. My grandma has had rehabilitation here, going on number 3. All of our family gets together every night and has dinner together. So when grandma has health issues we just cook and take dinner to Carmel Hills and they open their dinning room for us. This year was Thanksgiving.,not only did they open the dinning room ,they decorated it also. What a great care facility, they make us feel like a big family. This means more than they will ever know.THANK YOU
William Ashby
Apr 2023
My wife, Grace just spent three weeks at Carmel Hills Care Center recovering from hip surgery. The care was beyond belief. It was excellent I can’t imagine a better place. They treat her like a princess. Someone was always available to take care of her needs. It’s very impressive because everybody has worked there for years. There are no new people! Nobody wants to be there, but if you need this type of care, this is the place to go to thank you so much for all the people that took care of Grace and gutter on the road to recovery.
Claudia Harris-Stewart
Apr 2022
My mother entered the facility April 3rd of last year. She was also a hospice patient. The care that Carmel Hill has provided to my mom has been exceptional. They helped her live her last days with dignity and grace. They were responsive to her needs, although she was somewhat non-communicative. She was bathed daily and cleaned up on a regular schedule. The staff has been more that accommodating to our family's requests. They are truly an exceptional group to work with. My experience with my mother being a resident here has all been very positive. I find that if you have a loved one here it is very important that you are present that you visit often and get to know the staff. The CNA's took very good care of my mother and communicated well with our private caregivers. They were always attentive to all her needs and worked as a team with our private caregivers. The Nurses were exceptionally caring by making sure my mother took her meds with chocolate pudding. The activities staff were enthusiastic and caring; the kitchen staff were attentive to my mother’s preferences in food. The entire staff is to be commended for the professional way they go about difficult job they have. Once again, I would say that if you do have a loved one in care anywhere you should visit them often. I think that really affects their care, when the staff knows that your loved one is not just being dropped off but instead they are still an active part of their family. My mother recently passed away April 13, 2022 she had dementia. For years, we care for her at home and as she progressed, we had to make that hard decision to place her here. We are so fortunate to have found this place for my mother, how all the staff took such great care of her. I want to thank the administration Carole Dorsey, RN Director of Nursing Services for accommodating our whole family to be able to see my mom on her last moments of life, and Thank you to all the staff for the kindness and wonderful care you showed for my mother. Although we are still grieving her passing, it is a comfort to know that she was at the right place being cared for by the right people. Thanks so much for taking great care of my mom. Claudia Harris-Stewart MSW-ASW Social Worker
Carmel Hills Care Center offers Skilled Nursing / Long Term Care.
Carmel Hills Care Center is located at 23795 W. R. Holman Highway in Monterey, California.
Most reviewers describe Carmel Hills as a warm, attentive skilled nursing facility where staff feel like family and care during rehabilitation or hospice stays was excellent. One reviewer reported a serious lapse in nighttime care, so families should ask directly about overnight staffing and response times.
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