MyLivingChoice

Carlyle House

342 Winter Street

3.8(13 ratings)· Framingham average: 4.5

Carlyle House, photo 11 / 3

Quick Facts

Total units
55
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
55
History
Serving the community for more than 55 years
Service Area
Draws residents from Ashland, Hopkinton, Natick, and nearby towns
Care Focus
Particular attention to dementia care and rehabilitation transitions
Services Offered
Includes hospice alongside skilled nursing and rehabilitation

What Families Think

Families at Carlyle House frequently describe long-tenured staff who build genuine relationships with residents and communicate closely with family members. Several reviewers praise the home-like atmosphere and attentive daily care, though one serious complaint describes a discharge that was handled poorly for a resident with dementia.

The Good

  • Long-tenured staff who know residents well
  • Warm, home-like atmosphere noted by families
  • Daily communication and updates to family members
  • Staff follow up with answers to unresolved questions
  • Attentive care praised by multiple reviewers

The Bad

  • One report of an unsafe discharge for a dementia patient
  • One report describing lack of communication around discharge decisions

AI-generated from reviews and community data.

Carlyle House is a senior living community in Framingham, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 13 reviews.

About Carlyle House

Carlyle House is a skilled nursing and rehabilitation facility in Framingham, Massachusetts, offering comprehensive services including skilled nursing, rehabilitation, long-term care, and hospice. The facility has served the community for more than 55 years and draws residents from surrounding areas including Ashland, Hopkinton, Natick, Southboro, Sudbury, and Wellesley.

The facility emphasizes experienced and compassionate care delivered by a multidisciplined team of therapeutic practitioners and caregivers. Carlyle House prioritizes individualized care plans tailored to each resident's specific needs, with particular attention to dementia care and rehabilitation support during recovery and transition periods.

Safety of residents and staff is identified as a priority at Carlyle House. The facility provides resources to help families understand the admission process and learn more about the services available through its rehabilitation and skilled nursing programs.

Types of Care at Carlyle House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Carlyle House

3.8overall · 13 ratings combined

3.8★ on Google (13)

Shantal R.

Feb 2026

via Google

This is a wonderful facility with a team that truly cares about its residents. Many of the staff have been here for years, which speaks volumes about their dedication and the strong relationships they build with residents and families. The staff exhibit professionalism, compassion, and a clear commitment to resident care. With many team members serving the Carlyle community for years. The atmosphere feels warm and home-like. Thank you Carlyle House for all your continued hard work.

David Lagerbom

Nov 2025

via Google

Can’t say enough about how awful the experience was there. They said the patient who is deep in dementia was her own person and capable of making her own decisions. There was no communication and discharged simply to get her out of the facility even though it was clearly an unsafe discharge. Beware beware

Nick Moscaritolo

Jun 2025

via Google

Carlyle House is a building and a business but what I learned over the years it is really a Home (House) with Friends and Family. The care staff including nurses, CNAs, admin etc. are amazing. Total team effort and a central focus on care for the residents and care for the family members rose to the top. The chef's handling meals, the activities staff making sure people are alert and having fun. The maintenance staff who keeps the place and grounds looking and smelling like a home you would visit often. My mother and her sister (my aunt) were here for about 10 years. There is no other place I would trust to care for my family.

Sol Nash

Jul 2024

via Google

Carlyle House based in Framingham MA is well known for a high level of compassionate rehabilitation and skilled nursing services. They welcome community of experienced therapeutic practitioners and caregivers

Heather Rogers

Mar 2023

via Google

I feel such gratitude for the staff at Carlisle House. They are taking incredible care of my mother. They are extremely attentive to her. We visit daily, and they seek us out to update us on her care and how she is doing. When we ask questions they can't answer, the follow up the next day with answers (even if they aren't caring for our mother that day). This is an amazing group of people and caregivers!

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Government Inspection History

5 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 27, 2026Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2026

Jul 29, 2025Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025

Mar 3, 2025Health Complaint3 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

May 1, 2024Fire Safety StandardHealth Standard6 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jun 10, 2024

Nov 7, 2022Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carlyle House offer?

Carlyle House offers Skilled Nursing / Long Term Care.

Where is Carlyle House located?

Carlyle House is located at 342 Winter Street in Framingham, Massachusetts.

What do families say about Carlyle House?

Families at Carlyle House frequently describe long-tenured staff who build genuine relationships with residents and communicate closely with family members. Several reviewers praise the home-like atmosphere and attentive daily care, though one serious complaint describes a discharge that was handled poorly for a resident with dementia.

How did Carlyle House do on recent health and safety inspections?

Carlyle House had 5 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carlyle House?

Submit the Request Information form on this page to connect with Carlyle House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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