MyLivingChoice

Capital Health Home Care

201 Luray Dr Ste 2-a

4.8(34 ratings)

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Capital Health Home Care, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1982
Certification
CMS-certified home health provider since 1982

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Capital Health Home Care provides home health and hospice services in the Steubenville, Ohio/West Virginia area, and has been CMS-certified since 1982. Reviewers frequently praise the kindness and responsiveness of nurses, aides, and therapists, especially when helping with dementia care and physical therapy, though one detailed account raised concerns about pain management and mealtime accommodations during a stay.

What reviewers praise

  • Staff described as kind and responsive
  • Nurses coordinated closely with doctors during illness
  • Therapists praised for effort during physical therapy
  • Positive experience with dementia care support
  • Long-tenured CMS-certified provider since 1982

What reviewers flag

  • One report of severe pain not promptly addressed
  • One account of mealtime scheduling causing distress
  • No published pricing information available

AI-generated from reviews and community data.

Capital Health Home Care is a senior living community in Steubenville, West Virginia offering Independent Living. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 4.8 out of 5 across 34 reviews.

About Capital Health Home Care

Capital Health Home Care is an agency that serves clients at home in Steubenville, West Virginia, providing independent living support and home health services. The agency has been Medicare-certified since 1982.

The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. Clients have access to 24-hour staff, an emergency call system, medication management, private bathrooms, and wheelchair-accessible facilities.

According to CMS, Capital Health Home Care holds a 3.0 out of 5 quality star rating.

Types of Care at Capital Health Home Care

At-Home CareHome HealthIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Capital Health Home Care

4.8overall · 34 ratings combined

4.8★ on Google (34)

Ruthann Rayner

Jul 2025

via Google ↗ · Report

I had a good group of ladies that was with me. Alex and Shannon was here for my therapy, they did as much as they could. The nurses were great also. Nicle and Judy. When I was sick a couple of times they was on the phone with the Dr's making sure I was taken care of. I honestly can say they were wonderful ladies!

Ed DeCesare

Oct 2024

via Google ↗ · Report

I've been very impressed with everyone that has come out to help with Barb. In dealing with her Dementia and other issues they have been awesome always looking for ways to help. Kalyn. Melinda. Pat have really helped. Barb has not been the easiest to deal with but they smile. Thank you all.

Luci Nichols

Sep 2023

via Google ↗ · Report

The TCU is phenomenal.... Fantastic nursing, therapists, aides and support staff. Highly recommended.. The rooms are very nice with your own kitchenette. Many rooms have a balcony which is very roomy as well. I can't say enough..

DARRIBELLE DIEHL

Aug 2023

via Google ↗ · Report

The staff is very kind and friendly. However, when I was in beyond severe pain, they insisted that I be polite when they were not ready to assist me getting back to bed. Mealtime was the worst. If I got back at Mealtime, I had to sit in excruciating pain until the Meals were served. I have yet to get my CT scan of my entire back. The food was top notch in my opinion. It was kept to the prospective menu that was given. The kitchen staff read my notes to them from the returning tray. They accommodated my requests quite admirably. If it wasn't such a long ride to my appointments, it would have been perfectly enjoyable. I have an MRI of my pelvis that a surgeon needs to decide on what procedure is needed. The pain became as bad as labor pains without letup while sitting. There needs to be accommodations for the resident to lie prone for the times needed to go to appointments.

Karen Shilling-Darago OH-Steubenville

Mar 2022

via Google ↗ · Report

Michelle Spencer is a motivated and conscientious person. She always has a positive attitude and is quick to respond to all requests. She will go out of her way to coordinate services when there is a need, and will personally meet with patients to explain the available services provided by your company. She is the key to our referrals to Capital!

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By submitting, you're okay with us and Capital Health Home Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

Capital Health Home Care is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

188 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly79%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations64%US 61%

Service area

Capital Health Home Care reports serving 40 ZIP codes, including Steubenville, Adena, Amsterdam, Bellaire, Bergholz, Blaine, Bloomingdale, Bowerston, Bridgeport, Brilliant and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 367204. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Capital Health Home Care offer?

Capital Health Home Care offers At-Home Care, Home Health and Independent Living.

Where is Capital Health Home Care located?

Capital Health Home Care is located at 201 Luray Dr Ste 2-a in Steubenville, West Virginia.

What do families say about Capital Health Home Care?

Capital Health Home Care carries a 4.8 out of 5 rating from 34 Google reviews. Capital Health Home Care provides home health and hospice services in the Steubenville, Ohio/West Virginia area, and has been CMS-certified since 1982. Reviewers frequently praise the kindness and responsiveness of nurses, aides, and therapists, especially when helping with dementia care and physical therapy, though one detailed account raised concerns about pain management and mealtime accommodations during a stay. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Capital Health Home Care?

Yes. Capital Health Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Capital Health Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Capital Health Home Care?

Submit the Request Information form on this page, or contact Capital Health Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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