MyLivingChoice

Carriage Inn of Steubenville

3102 St Charles Drive

3.4(51 ratings)· Steubenville average: 4.3

Carriage Inn of Steubenville, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Licensed capacity
Licensed for up to 120 residents
Care setting
Skilled nursing and long-term care only

What Families Think

Reviews of Carriage Inn of Steubenville are sharply mixed: some families describe attentive rehab therapy and a positive short-term stay, while several others report serious concerns about nursing responsiveness, hygiene, and communication during skilled nursing/long-term care stays. The community skews toward rehab and post-surgical recovery use rather than long-term residential care.

The Good

  • Physical and occupational therapy praised by multiple reviewers
  • One reviewer called nursing staff knowledgeable and approachable
  • Private rehab room described as spacious and clean
  • Admissions coordinator described as helpful and kind
  • Therapy gym described as clean with updated equipment

The Bad

  • Multiple reports of slow or unresponsive nursing staff
  • Several reviewers described rude or dismissive staff interactions
  • One report of a doctor rarely visiting despite being noted in the chart
  • One report of poor housekeeping and unaddressed complaints
  • One serious report of abrupt discharge and unprepared transition home

AI-generated from reviews and community data.

Carriage Inn of Steubenville is a senior living community in Steubenville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.4 out of 5 across 51 reviews.

About Carriage Inn of Steubenville

Carriage Inn of Steubenville is a 120-bed skilled nursing and long-term care facility in Steubenville, Ohio. It serves patients recovering from surgery, serious illness, and other conditions requiring medical oversight and rehabilitation therapy.

Family experiences at Carriage Inn vary considerably. Those reporting positive stays, typically 3–4 weeks in the transitional care unit, consistently praise the nursing staff as attentive and caring, note that physical and occupational therapists provided skilled support, and highlight clean, spacious rooms with generous visiting hours (7 a.m. to 9 p.m.). One family wrote, "nursing staff was overwhelmingly helpful, kind, caring." Aides are often described as fabulous and timely. However, other families report serious concerns: missed physician visits and documentation inaccuracy, delayed response to patient needs, unexplained early discharge after insurance issues, and concerns about rehabilitation standards and staff professionalism. Some families also note inconsistent management responses to complaints.

With a 3.4 out of 5 Google rating across 51 reviews, Carriage Inn shows a split pattern, strong five-star endorsements alongside multiple one- and two-star accounts citing care gaps, communication issues, and discharge practices. Prospective families should ask detailed questions about care plans, physician visit schedules, and discharge criteria before admission.

Types of Care at Carriage Inn of Steubenville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Carriage Inn of Steubenville

3.4overall · 51 ratings combined

3.4★ on Google (51)

R S

Jun 2026

via Google

Wife got sent there after lower leg amputation...they forced her out in 2 1/2 weeks...we found out later they told the insurance company that she had a wound on her foot so they naturally quit paying..then they made us arrange for our own transportation to get her home, they gave us a list to call and the only one I could get was a guy from WVa. who basically used his own vehicle that was no way equipped for such transport..got her in the vehicle with the help of a couple of nurse's/aids...he drove her to our house where I met him and she fell on the ground when me and just him tried to put her in the wheelchair and we had to call the EMTs to get her up and they took her to ELCH to get checked out...we were totally unprepared for the sudden life change of self home care which was a nightmare ..I learned to take care of her myself after time went by but she still needed longer term care..btw nurse's aids don't get paid enough...and thank God my church stepped up bigtime to put a handicap friendly deck on our house (another church had offered also)..management seemed awful anxious to get her out for whatever reason..so alittle fyi buyer beware and maybe go elsewhere..if that even matters anymore

Dennis buchanan

Mar 2026

via Google

On several different occasions I filled complaints about poor quality work from aids and nurses. Nothing was ever done. No follow was done. My complaints feel on deaf ears. Very poor housekeeping standards. All they care about is money

Michelle Ruggieri

Jan 2026

via Google

All staff members have taken very good care of my father.

D C

Dec 2025

via Google

Staff does a great job of caring of patients. Very friendly both in person and on the phone.

Kim Crugnale

Oct 2025

via Google

Carriage Inn of Steubenville is a wonderful facility we recently utilized for skilled care. The staff is very accommodating and friendly. Management is very knowledgeable and has helped us every step of the way with any question we had. The administrator of the facility was readily available upon admission and during the entire stay, to help in any way she could. She made things much easier on the family. She truly is passionate about her residents and it shows! I would highly recommend this facility to anyone looking to place a family member.

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Government Inspection History

8 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 6, 2026Fire Safety StandardHealth Standard13 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

Feb 27, 2026Health Complaint1 citation
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 9, 2026

Oct 23, 2025Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

Dec 18, 2024Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

Sep 23, 2024Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 31, 2024

Mar 13, 2024Fire Safety StandardHealth Standard16 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

Aug 23, 2023Infection ControlNo citations
May 19, 2022Fire Safety StandardHealth Standard7 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2022

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2022

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carriage Inn of Steubenville offer?

Carriage Inn of Steubenville offers Skilled Nursing / Long Term Care.

Where is Carriage Inn of Steubenville located?

Carriage Inn of Steubenville is located at 3102 St Charles Drive in Steubenville, Ohio.

What do families say about Carriage Inn of Steubenville?

Reviews of Carriage Inn of Steubenville are sharply mixed: some families describe attentive rehab therapy and a positive short-term stay, while several others report serious concerns about nursing responsiveness, hygiene, and communication during skilled nursing/long-term care stays. The community skews toward rehab and post-surgical recovery use rather than long-term residential care.

How did Carriage Inn of Steubenville do on recent health and safety inspections?

Carriage Inn of Steubenville had 8 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carriage Inn of Steubenville?

Submit the Request Information form on this page to connect with Carriage Inn of Steubenville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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