Burke Health & Rehabilitation Center

Lisa Dorn

Jun 2026

via Google ↗

I am deeply disappointed with the level of care at Burke Rehabilitation; if zero stars were an option, that is what they would receive. The facility's lack of responsiveness to basic patient needs is a systemic issue. Patients regularly wait between 35 minutes and a full hour after ringing the call bell, even for critical needs like restroom assistance.This environment is incredibly challenging for my grandmother, who is entirely immobile. Even when I walk out to locate a staff member myself, the delay persists, always excused by the claim that the assigned CNA is occupied. Furthermore, I was instructed that family members are not authorized to assist with her mobility.This policy, combined with their extreme delays, creates a hazardous situation for individuals with disabilities who cannot wait hours for aid. Another issue, my grandmother consistently asks for a shower, expressing a clear personal preference for more frequent bathing. However, we were told by staff that she is only scheduled for showers twice a week. She/we have noticed a distinct body odor during our visits. This leads us to believe that her daily hygiene is not being managed attentively on the days she does not receive a shower. Burke Healthcare must drastically improve its response times and attentivness to hygiene care to provide the safe and supportive environment they promise. We are looking into other facility's. Avoid Burke Rehab like the plague if you care about your loved ones.

Cathy Greener

Jun 2026

via Google ↗

My experience at Burke Rehab has been stellar. The nurses are very responsive and kind. I especially want to thank the OT/PT staff who worked with me 5 days a week to determine my needs, set goals, and work to meet them My PT, Caroline Durzelle, helped me identify exercises to build my strength and improve my stamina. Also, Jennifer, my OT, worked with me on tasks such as doing laundry, improving my eye hand coordination and performing daily tasks at home. I highly recommend this facility. Mary (Cathy) Greener.

Deborah Miller

May 2026

via Google ↗

The physical therapist for Ms. Young was awesome. He worked with Ms. Young to do her therapy and then her took her outside where we sit in the cool breeze. He came back outside and found us in another area. He was concerned. He later came back to her room to make sure she was ok. She wanted to lay down so he put her back in her bed . Also the N.P. Mr. Amato was very thorough and concerned. This service was exceptional. I was really impressed. This care made me confident that my friend would get good care. Although I didn't want her to go to the Burke facility.

Cynthia Koerber

Apr 2026

via Google ↗

Great rehab facility..very spacious, lots of different equipment that are up to date. I like the windows that let natural light in, sometimes the staff play up beat music, staff is incredible especially Arielle OT, Kate PT, and Meho who worked with my husband. Very positive, professional, and personable. They made working hard fun! My husband’s CNA , Kadiatu, was always pleasant, ready to laugh, and quick to respond. I would have given the whole facility 5 stars if the food served to the patients was better. It seems the kitchen staff doesn’t read the patients’ menu choices. One time, all my husband got on his plate were noodles that had no sauce or seasoning. No entree or vegetables either.

Akshay Thaper

Apr 2026

via Google ↗

We chose this facility purely because of its location, and that turned out to be a huge mistake. My grandfather suffered three separate falls while under their supervision, and not once could the staff give a clear or acceptable explanation for how it happened. That alone should tell you everything about the level of care and oversight here. Even more alarming is how long it takes for basic assistance. We were told and personally experienced that something as simple as helping a patient to the bathroom can take 2 to 3 hours. That is not just poor service, it is neglect, especially for patients who cannot walk or care for themselves. To make matters worse, when I tried to step in and help my own grandfather who was physically unable to walk I was told by a CRNA that I “couldn’t just take him.” Meanwhile, no one was actually helping him. Despite not being trained, I had to assist him myself, including getting him to the bathroom and helping him brush his teeth. No family member should ever be put in that position in a medical facility. The night shift is clearly understaffed and disengaged, and the overall attitude from staff feels like they are there to clock in and out not to provide real care. The level of attention given to patients is the absolute bare minimum. This place is not just disappointing it feels unsafe. If you care about your loved ones, do not bring them here.