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Buckeye Terrace Rehabilitation and Nursing Center

140 N State Street

2.6(53 ratings)· Westerville average: 4.1

Buckeye Terrace Rehabilitation and Nursing Center, photo 11 / 4

Quick Facts

Total units
70
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
70
Respite Care
Offers respite stays to relieve full-time caregivers
Specialized Therapy
On-site pulmonary and respiratory therapy programs
Discharge Support
Social services team manages discharge planning

What Families Think

Reviewers describe Buckeye Terrace as a skilled nursing and rehab facility that offers a range of therapies and respite care, but nearly all recent reviews report serious concerns about cleanliness, staff responsiveness, and basic care quality. Multiple reviewers say they contacted state health officials about conditions they witnessed.

The Good

  • Offers physical, occupational, and speech therapy
  • Includes specialized pulmonary and respiratory therapy
  • Provides respite care for family caregivers
  • Social services team assists with discharge planning

The Bad

  • Multiple reports of dirty, unsanitary facility conditions
  • Several reviewers describe neglectful or unresponsive nursing staff
  • One report of call lights going unanswered for hours
  • Reports of rude or dismissive staff attitudes toward residents/visitors

AI-generated from reviews and community data.

Buckeye Terrace Rehabilitation and Nursing Center is a senior living community in Westerville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Emergency Call System and Wheelchair Accessible. Families rate it 2.6 out of 5 across 53 reviews.

About Buckeye Terrace Rehabilitation and Nursing Center

Buckeye Terrace Rehabilitation and Nursing Center is a skilled nursing and rehabilitation facility in Westerville, Ohio, with a capacity of 70 beds. The center provides short-term skilled care, long-term care, and respite care services designed to meet residents' healthcare needs with individualized attention and compassionate support.

The facility offers comprehensive rehabilitation therapies including physical therapy, occupational therapy, speech and language therapy, pulmonary therapy, wound care, and respiratory therapy. Each patient receives intensive and individualized therapy plans tailored to their specific requirements and recovery goals.

For long-term residents, the center strives to create a home-like environment that emphasizes daily social interactions and engaging activities, with a focus on helping each individual achieve their optimal level of functioning. The nursing team works with patients individually to support recovery as effectively and comfortably as possible.

The facility also provides respite care services to support full-time caregivers of chronically or terminally ill individuals, offering a secure and comforting environment for their loved ones during periods when caregivers need a break.

A social services team assists residents and families during transitions, providing essential information, helping with care planning, and managing discharge planning for each resident.

Types of Care at Buckeye Terrace Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Buckeye Terrace Rehabilitation and Nursing Center

2.6overall · 53 ratings combined

2.6★ on Google (53)

Sayber Cloud

Jul 2026

via Google

This place is not fit at all for any human being. The staff are not pleasant, the same right when you walk in is discussing, and the atmosphere is very negative. I have a loved one there. And when I went to visit she was soiled very bad with pee and poop. The nurse said they changed her earlier that morning but hadn't changed her since. There were fruit flies everywhere. My loved one does not feel safe and kept crying to not let no man come near her! This place is a terrible for anyone! Why are they not being investigated! I hope they totally change owners that care and have integrity!

RR Smith

Jun 2026

via Google

I Called the state a few days ago and hopefully the state of Ohio will handle this because management doesn't care this is buckeyes staff stna no uniform no badge mean nasty attitudes your call light ring forever forced to sit in my own urine and poop I cry when I see them in the building different occasions same thing every shift thy sleep for hours they don’t even hide Im afraid im going to die in this place i’m ready I can’t take care of myself im gonna die in here nobody will get to me in time because there’s no one checking on us I hate not knowing what care I’m gonna receive dayshift isn’t as bad as night shift but is a terrifying these two are the worst I’ve ever seen The bad apples outweigh the good ones I'm scared in this place I hope they don’t work tonight If anyone knows how to get these pictures to channel10 please let me know something must be done this place need caring staff please

Raul Velez

Mar 2026

via Google

Ufff that place is a joke joke i wont write a lot just look at the pictures i was there from the 26 to the 28 bad bada exp nurse change my dressing on my foot use the same one back the provide insulin with pit to check my levels iv open nos vaped bedd was a. Mess i sleep on the florr this day shower on ly one no clean after each use. Nasty nasty place i hlad i scape im on my way to the dep of health yess

Buttercup Flower (ispokenwords)

Dec 2025

via Google

The facility is filthy and the staff is just as nasty. There were aids there that it seems like they went out of their way to be mean. I felt like I was going to catch something just standing in there. I’m sure that everyone is plenty over worked but that truly has nothing to do with me. The nurses were just as dismissive and unpleasant to be around. I have never been around such an inconsiderate staff with a stuck up attitude. It was almost as if the people there knew me and they had a preconceived beef with me the second I walked into the door. If people leaving bad reviews won’t shut that place down, I’m sure state will. Only send your family here if you don’t love them. Fr. Like I went to the bathroom to have some giggling old lady that worked there immediately start banging on the door for me to get out. Even the handy man was rude. And there one STNA old, black, with a matted pony tail who was truly The bane to my existence in my short stay there. Seriously I was bothering no one and this woman found a way to bother me. Crazy. Disgusting facility.

Breya Henderson

Nov 2025

via Google

This place is a mess from top to bottom! If you’re looking for chaos, unhelpful management, and a daily surprise of who’s living in the building — this is the place for you! The admission director’s door is always shut (must be exhausting doing nothing all day), and management’s best skill is ignoring problems until they explode. Staff is overworked & expected to handle situations that should never happen in a licensed facility. 10/10 would not recommend unless you enjoy stress and drama. If you value your sick family member, license or your sanity look elsewhere.

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Government Inspection History

15 inspection visits in the last three years, 70 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2026Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 7, 2026

Dec 11, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2026

Sep 22, 2025Health Complaint3 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Feb 26, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2025

Oct 30, 2024Health Complaint4 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024

Jul 8, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

Jun 13, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

May 3, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

Mar 13, 2024Health Complaint7 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2024

Feb 9, 2024Health Complaint1 citation
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 20, 2024

Dec 12, 2023Health Complaint3 citations
  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

Oct 13, 2023Health Complaint4 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

Sep 14, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 27, 2023

Sep 6, 2023Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

Dec 1, 2021Fire Safety StandardHealth Standard22 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2022

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Buckeye Terrace Rehabilitation and Nursing Center offer?

Buckeye Terrace Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Buckeye Terrace Rehabilitation and Nursing Center located?

Buckeye Terrace Rehabilitation and Nursing Center is located at 140 N State Street in Westerville, Ohio.

What do families say about Buckeye Terrace Rehabilitation and Nursing Center?

Reviewers describe Buckeye Terrace as a skilled nursing and rehab facility that offers a range of therapies and respite care, but nearly all recent reviews report serious concerns about cleanliness, staff responsiveness, and basic care quality. Multiple reviewers say they contacted state health officials about conditions they witnessed.

How did Buckeye Terrace Rehabilitation and Nursing Center do on recent health and safety inspections?

Buckeye Terrace Rehabilitation and Nursing Center had 15 government inspection visits in the last three years, with 70 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Buckeye Terrace Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Buckeye Terrace Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Buckeye Terrace Rehabilitation and Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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