Faye Bauer
Jun 2026
My experience here is very good as a resident and I invite my friends to come live here too.
830 Berkshire Road
3.2(23 ratings)· Smithfield average: 3.3
1 / 2California CDSS
Families describe mostly warm, long-term relationships with staff and administrators at Brookdale Smithfield, with several noting caregivers who treated relatives with genuine compassion over years of stay. However, one detailed account raises serious concerns about billing practices, communication failures during a medical emergency, and inconsistent admissions staff, which pulled down the community's overall rating.
AI-generated from reviews and community data.
Brookdale Smithfield is an assisted living and memory care community located in Smithfield, North Carolina. The community offers personalized support with 24/7 staff availability, combining familiar comforts with friendly care to help residents feel at ease.
The community provides assistance with daily living activities including dressing, bathing, and medication management, balancing independence with compassionate support. For memory care residents, Brookdale offers a person-centered approach through its Clare Bridge program, which provides specialized care for those with Alzheimer's and other forms of dementia using calming sensory experiences like music, pet visits, and soothing scents.
Residents enjoy bright, pet-friendly apartments with natural light and access to outdoor spaces including a front porch and courtyard. Programming emphasizes wellness and engagement through activities such as yoga, walking groups, creative classes, and brain games. The community fosters connections through clubs like the Card Players League, History Circle, Gardening Society, Choir, and Veterans Association, as well as social events like bingo nights and the Cook and Share Group.
Dining at Brookdale Smithfield reflects residents' preferences and dietary needs, with the culinary team using whole grains, lean proteins, and fresh ingredients. In memory care, the dining environment features dementia-friendly menus, soft lighting, and small purposeful routines to help residents feel confident and connected. The community also offers a Personal Solutions program that delivers personal items directly to residents' doors.
Located in Smithfield, the community provides access to local attractions including the Ava Gardner Museum, Buffalo Creek Greenway with walking paths and picnic areas, and the Howell Theatre. Families can stay connected through virtual scrapbooks in the memory care program, allowing them to share updates and milestones remotely.
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Help Me Choose3.2overall · 23 ratings combined
3.2★ on Google (23)
Faye Bauer
Jun 2026
My experience here is very good as a resident and I invite my friends to come live here too.
Bentley Powell
Jun 2026
My Mother in Law has been in the facility for about 6 months now. She was reluctant, however she is now very comfortable now. She is now an ambassador to new residents. Wilson and all of his staff are very caring.
Martha James
May 2025
My family member has been at Brookdale for over 4 years. We all have concerns about our loved ones. If I ever have a concern, I just get in touch with the administrator, Andrew, and he helps me with it. I can't begin to tell you what a comfort that is - to know I can go to someone and my concern will be taken care of. I am very thankful for Brookdale, Smithfield NC, and for all the staff and people there.
Lacey Radford
May 2024
Like someone else said, they have a great sales pitch, make you feel at ease, but when you actually move a family member into the memory care, they charge you for every single little thing. They took him to the hospital without a call to anyone letting us know he had pneumonia, the only reason we found out he went was because a nurse from the hospital called days later to check on him. They tried to overcharge a couple of times, luckily we were able to get my 90 year old grandfather out asap. The place he is in now has much better care, cleaner and way better communication. The girl who is in charge of admissions is terrible. She forgets too many important things and terrible communication. Do not recommend this place to anyone.
Emmitt Hare
Jul 2020
My mother, Grace Jones, stayed at Brookdale a little over 3 years. We had a very positive experience there. Management and staff were very professional and courteous. The staff who spent time with my mom, treated her with love and compassion. I will forever remember the relationships we had with all of the caretakers. We will miss all of you, but once this virus is over, I plan to visit you all again. Thank you again for your love, support, kindness, and caring. You will never be forgotten!
Brookdale Smithfield offers Assisted Living.
Brookdale Smithfield is located at 830 Berkshire Road in Smithfield, North Carolina.
Families describe mostly warm, long-term relationships with staff and administrators at Brookdale Smithfield, with several noting caregivers who treated relatives with genuine compassion over years of stay. However, one detailed account raises serious concerns about billing practices, communication failures during a medical emergency, and inconsistent admissions staff, which pulled down the community's overall rating.
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