Brookdale High Point

201 Hartley Drive

4(14 ratings)· High Point average: 3.9

Part of Brookdale Senior Living · 536 communities · 4.3★ average · (8 others nearby)

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Quick Facts

Licensed capacity: 82 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't enough detailed review content available to describe specific family experiences at Brookdale High Point, though the community holds a 4 out of 5 rating from 14 Google reviews.

What reviewers praise

Rated 4 out of 5 stars by families on Google

AI-generated from reviews and community data.

Brookdale High Point is a senior living community in High Point, North Carolina offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 14 reviews.

About Brookdale High Point

Brookdale High Point is a senior living community in High Point, North Carolina, offering independent living, assisted living, and skilled nursing with long-term care. The community features 24-hour staff, on-site nursing, private rooms and bathrooms, medication management, restaurant-style dining, housekeeping and laundry services, social activities, and wheelchair accessibility.

Most reviewers describe the staff as caring, attentive, and motivated to support residents and their families. One patient who stayed for over a month found the surroundings clean, well kept, and comfortable, and appreciated the administration's commitment to recovery. However, reviews are mixed regarding management practices, with some families expressing concerns about medication changes and administrative policies.

Types of Care at Brookdale High Point

Assisted Living

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Security

Activities

Social Activities

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Reviews of Brookdale High Point

4overall · 14 ratings combined

4★ on Google (14)

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Tammy Baysinger

Dec 2025

via Google ↗ · Report

I can’t fathom a better facility. My mom was there before she had to be moved to Memory Cate. The staff there was TOP NOTCH. I hate leaving them and my mom hates it even more. I want to bring this staff to her new place because I know the new staff will NEVER match up. Miss Janice, Kayla, Brooke, Andrea, Kim, etc. They are the heroes. They are the ones on the floor daily. I love them and will miss them tremendously. Melissa and Tracie are fantastic and so responsive. Matthew, the maintenance director, is freaking awesome. I would have stayed there until the very end, but my mom’s dementia got the best of her. High Point is the small facility that everyone wants. The staff is amazing. The conditions are great. And I am going to miss everyone. They became family.

jonathan milgrim

Dec 2025

via Google ↗ · Report

I was a patient there for over a month. I found the administration and entire staff to be very caring, attentive, and highly motivated to assist with my recovery. The surroundings were very nice, clean and well kept, and comfortable. I consider myself lucky to have been admitted when I was and I am grateful for the excellent care and attention I received while there. Thank you all!

Bianca Col

Nov 2025

via Google ↗ · Report

Receptionist (on 11/11 @ 9:15am) was soooo kind and receptive! I really appreciated her willingness to help, her upbeat attitude and the information she provided. Thank you for being great!!

Jeannie Martin

Apr 2025

via Google ↗ · Report

Brookdale High Point on Hartley Drive offers a great home for Mom! It is safe, clean and with staff like Theresa Shirley who is the Nurse there I know Mom is in good hands. Theresa treats each resident as if they were truly family and ensures their health is her top priority whether she's on duty or not, she is always available to lend a helping hand. She has been a God send to us in helping Mom with this transition in her life. Tracie Mize (the Executive Director) has also been instrumental in ensuring Mom was taken care of! Tracie wears many hats and can be seen managing the facility, in the kitchen helping out, planning and working the many events Brookdale High Point offers (such as the Spring Fling gathering that occurred on Good Friday where there were games, food and even the Easter Bunny who visited the residents) or even helping move residents in if necessary. The staff here exhibit true service to their community and I feel blessed to have found a place like this for Mom!

Michelle M

Mar 2025

via Google ↗ · Report

HORRIBLE! staff does not care, nurse coordinator and providers with eventus change and discontinue medications without authorization. They collect $1800 or more non refundable community fee, then 2 months later tell you have to move your loved one. Filed a complaint with corp. Which fell on deaf ears, they never followed up. All they care about is the almighty dollar not your loved one.

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Frequently Asked Questions

What types of care does Brookdale High Point offer?

Brookdale High Point offers Assisted Living.

Where is Brookdale High Point located?

Brookdale High Point is located at 201 Hartley Drive in High Point, North Carolina.

What do families say about Brookdale High Point?

Brookdale High Point carries a 4.0 out of 5 rating from 14 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brookdale High Point?

Submit the Request Information form on this page, or contact Brookdale High Point directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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