Brookdale Hawthorn Lakes

Kathy Arneson

May 2026

via Google ↗

We had a wonderful experience with Hawthorn Lakes. The staff there are so nice and helpful. My parents both had significant health issues while there and they were so helpful and flexible. I can't say enough positive things.

Paula Carballido

May 2026

via Google ↗

I had the pleasure of visiting Brookdale Hawthorn Lakes on behalf of Lake County Honor Flight as a speaker and the experience was wonderful from start to finish. The team there is warm, welcoming, and incredibly hospitable. They made us feel right at home and went above and beyond to make our visit a success. You can tell they truly care about their community. Highly recommend!

Jacqueline

May 2026

via Google ↗

My parents have lived at Brookdale Hawthorn Lakes for over 2 years. The apartments are updated and spacious with lots of closet space and there are so many activities and events to choose from. But most impressive is the staff. From the front desk, to maintenance, to client services, to staff I've just met in the elevator, everyone has been so kind and incredibly helpful. Great place!

Jeffrey Berman

Feb 2026

via Google ↗

Pay strict attention to my needs

Z W

Jan 2026

via Google ↗

Because of physical problems, my mom moved from her house into Brookdale Hawthorn Lakes in December 2025. Hawthorn Lakes was recommended to us by a friend, whose mom and grandmother had both lived there and loved it.<br>It was a sudden, unplanned change in my mom's life, and she's in her 90s, so we were concerned for her and worried about how the move would go. In addition to her physical problems, she also has some dietary limitations, which led to her being refused by a different independent/assisted living facility, so we weren't sure whether she'd be accepted anywhere.<br>Hawthorn Lakes staff came up with solutions to help my mom with daily living tasks, and they even came up with a solution to handle her dietary requirements. Their care and their creativity in generating solutions to help my mom show that they are absolutely dedicated to what they do.<br>Everyone at Hawthorn Lakes is great. From my initial visit and meeting with Amber, to today, everything has gone smoothly. I go there nearly every day, so I've gotten a good feel for it and for the staff. The staff all exhibit the ideal mix of being professional yet friendly and warm. They're very approachable whenever we have a question or concern. I trust them completely with my mom. She feels safe, happy, and comfortable there. They've made an extremely difficult part of her life easier and calmer.<br>The Brookdale at Home program ensures that my mom gets the attention and assistance that she needs with various daily tasks. The program is entirely flexible -- you can choose however many caregiver visits you want per day, and whatever amount of time per visit that you want. The caregivers are fabulous. Their kindness and patience are truly incredible.<br>The entire facility is clean and well-maintained. The common areas are large and welcoming. The morning fitness classes are great. My mom's apartment is bright, spacious, and pleasant. We look forward to the springtime, when we can take my mom out to Big Bear Lake and Century Park, which are adjacent to her building.<br>We're very happy so far, and would definitely recommend Hawthorn Lakes.