MyLivingChoice
Best at Home Care Chicago, photo 1

Quick Facts

Service area
Covers Cook, Lake, and DuPage counties
Care availability
Offers 24/7 in-home support
Memory care setting
In-home memory care for Alzheimer's and dementia

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Best In-Home Service Inc. is a home health and hospice agency serving families across Cook, Lake, and DuPage counties in the Chicago area. Most reviewers, including both clients and former caregivers, describe the staff as professional, compassionate, and responsive, though one detailed review raised concerns about a supervisor's attitude and lack of Spanish-language support.

What reviewers praise

  • Caregivers described as kind, attentive, and compassionate
  • Office staff praised as helpful and knowledgeable
  • Employees report strong, supportive workplace culture
  • Prompt handling of questions and issues cited by reviewers
  • One reviewer valued native-language communication with staff

What reviewers flag

  • One report of a supervisor being unresponsive and dismissive toward Spanish-speaking clients
  • One report of difficulty reaching a director despite repeated calls
  • One report of no Spanish-speaking caregiver available, requiring family to self-train aide

AI-generated from reviews and community data.

Best at Home Care Chicago is a senior living community in Northbrook, Illinois offering Assisted Living and Respite / Short-Term Care. Families rate it 4.4 out of 5 across 19 reviews.

About Best at Home Care Chicago

Best In-Home Service Inc. is a licensed home care agency providing in-home care services in Northbrook and North Chicagoland, Illinois. The agency serves multiple communities across Cook, Lake, and DuPage counties, including Evanston, Skokie, and Schaumburg.

The agency offers elder care, memory care for Alzheimer's and dementia, personal care, and 24/7 in-home support. Care is delivered by dedicated caregivers who provide respectful support in clients' homes, with services tailored to individual needs.

Best In-Home Service Inc. focuses on delivering compassionate, personalized care solutions designed to enhance quality of life for seniors and their families in the comfort of their own homes.

Types of Care at Best at Home Care Chicago

Assisted LivingRespite / Short-Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Best at Home Care Chicago

4.4overall · 19 ratings combined

4.4★ on Google (19)

Boris Gipsh

May 2026

via Google ↗ · Report

I’ve been working with this company for almost 10 years and it truly feels like a second family.The team is supportive professional and genuinely cares about each others.Being able to communicate in my native language makes me feel comfortable and understanding every day.I’m proud to be part of such a positive and welcoming team.

Olesia Klishch

Apr 2026

via Google ↗ · Report

We are very grateful for the care and support provided to our relative. The service was truly excellent — professional, attentive, and compassionate at all times. It gave our family great peace of mind knowing she was in such good hands. Thank you for your kindness and dedication.

Christina Oviedo

Apr 2026

via Google ↗ · Report

I’ll be completely honest, I see all the reviews are good, but I’m unsure if any of these people have had to work with the supervisor we have. She’s rude, she gives me the feeling that she does not like her Spanish speaking clients. My grandmother uses the service and I had to basically do the whole training process for the new home care aid because they have no Spanish-speaking person in this company. This is what they told me this is even what HR told me I didn’t know ahead of time, so it was very difficult since I work full-time, and obviously take care of my grandmother. We needed extra help during the work hours and the person we chose was perfect since my grandmother is also Spanish-speaking. Just a very odd feeling I get from some of these people and the way they handle things. When I asked if some of the paperwork could be sent in Spanish they said no, but I could do it myself. We’ll see how long we stay with this company if much longer. I also don’t get replies at all from any emails that I send to the supervisor. Overall, I’m not the one who had to deal with the service before I took over her care. It was another person and from what I saw things were usually fine. At this point, I just want people to know that if they need a Spanish home care aid they should probably just go with another company altogether otherwise they will have to basically do the hiring process themselves. As well as translating any material that is sent over. If possible, I would like to speak to a director as soon as possible regarding our continued services. When I called, I tried to reach out to one, but wasn’t able to do it because this person was busy. This was twice now. Which I understand as I don’t have an appointment set with any director. So if one is available I’d like to speak to a higher up and I would like to do so immediately.

Jan McCall

Feb 2026

via Google ↗ · Report

I thoroughly enjoyed working as a caregiver for Best In-Home. They were always extremely professional. Any questions or issues were handled promptly and efficiently. My supervisor, Zhanna, and Tamar in HR were always kind, communicative and responsive. I highly recommend employment with Best In-Home Service.

Julie Goldstein

Nov 2025

via Google ↗ · Report

Best-In-Home Service is wonderful. They have provided me with a very kind, caring and lovely woman who assists me in my home. Their attentive, compassionate and knowledgeable office staff are amazing and always helpful as well. I am pleased with their professional services.

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Frequently Asked Questions

What types of care does Best at Home Care Chicago offer?

Best at Home Care Chicago offers Assisted Living and Respite / Short-Term Care.

Does Best at Home Care Chicago offer respite or short-term stays?

Yes. Best at Home Care Chicago lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Best at Home Care Chicago located?

Best at Home Care Chicago is located at 425 Huehl Rd #13b in Northbrook, Illinois.

What do families say about Best at Home Care Chicago?

Best at Home Care Chicago carries a 4.4 out of 5 rating from 19 Google reviews. Best In-Home Service Inc. is a home health and hospice agency serving families across Cook, Lake, and DuPage counties in the Chicago area. Most reviewers, including both clients and former caregivers, describe the staff as professional, compassionate, and responsive, though one detailed review raised concerns about a supervisor's attitude and lack of Spanish-language support. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Best at Home Care Chicago?

Submit the Request Information form on this page, or contact Best at Home Care Chicago directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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