4.3(15 ratings)· Goodlettsville average: 4
Part of Brookdale Senior Living · 266 communities · 4.2★ average
1 / 5Families describe warm relationships with long-tenured staff and a lively activities program, especially praising the activities coordinator. However, two detailed reviews raise serious concerns about neglect and understaffing, particularly in the dementia care area, including missed care, medication errors, and unaddressed health declines.
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Brookdale Goodlettsville is an assisted living community in Goodlettsville, Tennessee, offering personalized care and support with staff available 24/7. The community is designed to help residents focus on meaningful moments while reducing daily chores and routine tasks.
Residents receive assistance with medication management, daily living activities, and coordination with outside healthcare providers. Through the Brookdale HealthPlus program, residents have access to personalized preventive care and support for chronic conditions management, with a dedicated RN Care Manager helping to manage care plans and coordinate with providers.
The community offers a range of activities and programs organized around the Optimum Life philosophy, which emphasizes personal interests and preferences. Popular clubs include the Music Appreciation Society, Veterans Club, Card Players Circle, and Book Club. Residents engage in yoga, walking groups, creative classes, and brain games. Dining features Optimum Life cuisine combining comfort and nutrition, with menus shaped by resident input and accommodations for therapeutic diet needs.
Practical services include personal housekeeping, laundry services, and a Personal Solutions program that delivers personal care items directly to residents' doors. The community provides spacious apartments and encourages residents to maintain independence while receiving customized support with compassion and respect.
Goodlettsville offers nearby attractions including Historic Mansker's Station, a reconstructed frontier fort with pioneer exhibits, Moss-Wright Park with scenic paved trails and benches, and the Goodlettsville Antique Mall for unique shopping.
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Help Me Choose4.3overall · 15 ratings combined
4.3★ on Google (15)
Barbara Drake
Nov 2024
I did a little volunteer work at the Goodlettsville Brookdale facility recently. Occasionally, in life, you run across someone that does an extraordinary job at what they do. The activity coordinator named Lori at this location was just this type of person. Her enthusiasm, her patience, her kindness were all qualities far above the average worker. Certainly gifted with her ability to work with people. She makes a difference in lives each day you could tell. Impressed!
Cindy Ohlmann
Aug 2023
Our 81-year old mother was a resident here for about 4 weeks. Unfortunately, after moving her in, we found out there was no Director of Nursing, no Activity Director, and no Business Office Manager. The CNAs and nurses were mostly from outside agencies, especially at night and on weekends. The ED was seldom out on the floor helping staff. Instead, she was in her office with the door closed. Staff described her to us as “burned out”. During Mom’s short stay, she developed an upper respiratory infection, 2 UTIs, and lost 11 pounds. At no time we’re we alerted to any of these health concerns WE as family had to seek help from our own physician when we noticed changes. When we complained to the Corporate offices (located in Brentwood, TN) support was sent on-site - too little, too late. Even they agreed that getting the community stable was going to take time. We notified the State Ombudsman and TN State Dept of Public Health with formal complaints. Don’t walk from this place, RUN! Your loved one and you deserve better.
TiffyBarnett
Nov 2019
I've been visiting a resident here once a week since 2012 and I think it's a a very caring environment. Many of the staff are the same as back in 2012, and they seem to truly care about the residents. Special kudos to social director Lori with her wide variety of activities and guests and in particular her little therapy dog Taylor. I also like the hairdresser. All seem to be very patient, attentive, and truly affectionate toward the residents, and the decor is cozy and welcoming.
bonnie harris
Nov 2019
My Mother & I visited a few facilities before choosing Brookdale, she has really enjoyed the activities, the employees have made her feel welcome & she has made new friends Plus we have peace of mind that she is safe & content.
Brian Watson
Sep 2018
5 stars??,yeah right, my dad was at the demetia care & did not get good care,he fell out of wheelchair multiple times,he was never changed in the mornings..his meds were all messed up. Please check more on loved ones if you go here,go late at night..I once went late at night & seen a lady crawling in the floor & was told they did that to keep her from falling out of wheelchair,would you want your loved one crawling on a dirty nursing home floor?
Brookdale Goodlettsville offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Brookdale Goodlettsville is located at 2025 Caldwell Dr in Goodlettsville, Tennessee.
Families describe warm relationships with long-tenured staff and a lively activities program, especially praising the activities coordinator. However, two detailed reviews raise serious concerns about neglect and understaffing, particularly in the dementia care area, including missed care, medication errors, and unaddressed health declines.
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