4.7(16 ratings)· Gallatin average: 4.6
Part of Brookdale Senior Living · 266 communities · 4.2★ average
1 / 5Families describe Brookdale Gallatin as a warm, close-knit community where staff and residents form a genuine family atmosphere, with several reviewers singling out specific administrators and nurses for exceptional care. One reviewer, however, reported rising rates without corresponding improvements in care or meals, and a lack of response from senior management.
AI-generated from reviews and community data.
Brookdale Gallatin is an assisted living community in Gallatin, Tennessee, set in a countryside setting with lakes and hills. The community provides support with daily needs including dressing and medication management, with trained caregivers available 24/7 for emergencies and coordination with outside healthcare providers.
Residents enjoy a variety of activities and programs designed to keep body and mind engaged, including yoga, walking groups, creative classes, brain games, fitness classes, and creative workshops. The community features clubs such as the Veterans Club, Book Club, Gardening Circle, and History Group. Residents come from diverse backgrounds, including retired healthcare professionals, professors from Tennessee State University, and celebrated veterans.
The community offers personal housekeeping and laundry services along with freshly prepared meals developed with resident input. Dining focuses on wellness with whole grains, lean proteins, fresh fruits and vegetables, and meals are customized to accommodate therapeutic diet needs and personal preferences. A Personal Solutions program allows residents to order items like toiletries and household goods for delivery to their apartments.
Brookdale Gallatin features spacious apartments in a warm, welcoming environment designed to foster genuine community and meaningful connections among neighbors. The community emphasizes personalized support and aspirational living where residents can enjoy freedom of choice in how they spend their time and stay engaged.
Located near notable attractions, the community provides access to Triple Creek Park with easy walking paths, Bledsoe Creek State Park with lake views, and the Historic Downtown Square including the Palace Theatre for concerts and classic films. Pets are welcomed as family members at the community.
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Help Me Choose4.7overall · 16 ratings combined
4.7★ on Google (16)
sarah elizabeth
Nov 2025
i spoke with the business office coordinator, Devona Douglas, today to check on my grandmother and she was more than helpful, she is my favorite worker, and I believe she deserves a raise for being so compassionate to all the patients and there families that are at Brookdale, I never have to worry about my grandmother when I know Ms. Douglas is there.
Marye Minor
Jan 2025
I do not recommend Brookdale of Gallatin. Frequently raise their rates and ancillary charges but the care and service does not improve. Even the director admits the meals are substandard. It's been over 2 weeks and no one from Brookdale Sr. Management has attempted to contact me.
Laura Tribble
Feb 2024
I am a nurse and have experienced several assisted living care facilities through patient care and with my family. Brookdale is hands down the best I’ve seen. The staff are amazing. They are so kind and caring, and you see it immediately in the interactions between the staff and residents. When I was helping my dad move to Brookdale, both the staff and the residents would introduce themselves, offer help, and tell me about Brookdale—the residents especially spoke of how it is home, and how happy they are living there. It is a very active, positive environment, with a beautiful courtyard. This is not a facility as you think of with assisted living, it is a home. Sadly, my dad was never able to move in, as his health deteriorated unexpectedly. Even after this occurred, the staff was so helpful and supportive. I live in Maryland, and even with the stresses of living farther away, I was able to easily reach out for help via calls and emails. I want to also recognize all of the nursing staff (the nursing director, Kim, is phenomenal); Brookdale’s executive director, Dale, who has been incredibly helpful to me, and this is after my dad was unable to move in; and the sales manager, Lisa, who was also incredibly helpful in the process of choosing an apartment and moving my dad’s things in. I highly recommend Brookdale Senior Living in Gallatin.
Jennifer Laughead
Jan 2022
Brookdale is not a facility, not even a home. Brookdale IS home for it’s residents. Every administrator, staff member, and resident are a part of a unique family culture. In my opinion, this bond is the result of continuing effort, education, care, accountability, and personal emotional investment. I give four stars only because I am of the thought that improvement should always be a goal. If better ideas, practices, programs can be achieved Brookdale, Gallatin will bring them home.
Tom/Ethel Lowry
Feb 2019
Our brother was privileged to call Brookdale Gallatin home for almost two years. The staff is caring, helpful, friendly, and professional. They all—the executive director, the activities director, the maintenance director, the nurses, the kitchen staff, the various caregivers—went above and beyond to make our brother’s time there a wonderful, heartwarming, life-extending experience. There’s a family atmosphere that we have not seen in other facilities. We highly recommend Brookdale Gallatin to anyone looking for a facility for a family member or friend.
Brookdale Gallatin offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Brookdale Gallatin is located at 400 Hancock St in Gallatin, Tennessee.
Families describe Brookdale Gallatin as a warm, close-knit community where staff and residents form a genuine family atmosphere, with several reviewers singling out specific administrators and nurses for exceptional care. One reviewer, however, reported rising rates without corresponding improvements in care or meals, and a lack of response from senior management.
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