1 / 5Families describe BrightStar Care in West Hartford as a home health and hospice provider whose caregivers and coordinators are attentive, professional, and quick to respond during care transitions like post-op recovery. Reviewers consistently highlight the owner's and staff's responsiveness and the peace of mind that comes from reliable, compassionate in-home support.
AI-generated from reviews and community data.
BrightStar Care is a senior care provider serving West Hartford, Connecticut offering At-Home Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.7 out of 5 across 33 reviews.
BrightStar Care is a home health and hospice provider based in West Hartford, Connecticut, offering in-home care services including personal assistance, medical support, and end-of-life care.
Families consistently praise the staff's professionalism and responsiveness. One reviewer noted that KC personally met with their father before care began to confirm arrangements and quickly secured 24-hour weekend coverage. Caregivers are described as compassionate and attentive, handling both medical needs and household tasks while accompanying clients to appointments. Families emphasize feeling genuine peace of mind knowing their loved ones receive both skilled care and emotional support.
With a 4.7/5 rating across 33 Google reviews, BrightStar Care stands out to families who have tried other home care agencies and found meaningful differences in both the quality of care and the owner's direct involvement in addressing concerns.
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Help Me Choose4.7overall · 33 ratings combined
4.7★ on Google (33)
Megan McNamara
Mar 2026
All of their caregivers are professional and give excellent care. Im happy I gave them a chance because I had some bad experiences with other companies and now I have peace of mind knowing that my Mom will be well taken care of. Highly recommend!
David Irvine
Aug 2025
Outstanding care and service. The staff have been assisting me for about two months, and every single aid has been professional, courteous, caring and compassionate. They have helped me with health issues, and given an enormous amount of help with household tasks. They have also accompanied me to doctor visits and been moral support and made sure I understood everything the doctor discussed with me. During one urology visit, as we were leaving, the technician said we were "the two friendliest people we've seen here all day!" That really sums it up nicely!!
Meghan Grogan
Apr 2025
KC and his team at BrightStar Care were very prompt and professional in their care of my father during his transition back home following his post-op care in a nursing home. KC personally met my father in the nursing home to confirm arrangements and answer questions, and was able to quickly confirm availability to provide 24 hour care over the weekend. He were also very flexible and responsive when we needed to push the start of my father's care back a day, and KC was kind enough to drive back to the nursing home to retrieve a medical device that had been left behind by mistake. My father reported that his home health aide was very pleasant and helpful, which gave me great peace of mind, as I live in another state. I highly recommend BrightStar Care services!
Balingit_alphogs2025
Feb 2025
I can’t say enough good things about BrightStar Care! Their caregivers are truly exceptional—kind, attentive, and always ready to go the extra mile. It’s clear that this company prioritizes both professionalism and heartfelt service. The owner and staff are incredibly supportive, always addressing concerns with care and efficiency. Knowing my loved one is in the hands of such a compassionate team gives me peace of mind every day. Highly recommended!
Alvin Soriano
Feb 2025
BrightStar Care is truly a beacon of excellence in home healthcare! From the compassionate staff to the dedicated owner, their commitment to providing the best care is unmatched. Every interaction is filled with warmth and professionalism, ensuring that every need is met with kindness and efficiency. Whether it’s answering inquiries or delivering top-tier care, this team goes above and beyond. If you’re looking for a company that treats your loved ones like family, BrightStar Care is the best choice!
BrightStar Care offers At-Home Care.
BrightStar Care is located at 1105 New Britain Ave in West Hartford, Connecticut.
Families describe BrightStar Care in West Hartford as a home health and hospice provider whose caregivers and coordinators are attentive, professional, and quick to respond during care transitions like post-op recovery. Reviewers consistently highlight the owner's and staff's responsiveness and the peace of mind that comes from reliable, compassionate in-home support.
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