MyLivingChoice

BrightStar Care

1323 Platt Springs Rd #10

4(5 ratings)· West Columbia average: 4.2

BrightStar Care, photo 11 / 5

Quick Facts

What Families Think

BrightStar Care in West Columbia, SC provides home health and hospice services, with a handful of Google reviews reflecting mixed experiences. Most reviewers praise the caregivers' compassion and the office's responsiveness, while one former employee raised concerns about a wage dispute.

The Good

  • Caregivers described as caring and compassionate
  • Staff communicate changes with families promptly
  • Office staff responsive to questions
  • Reviewers say they'd trust them with loved ones

The Bad

  • One report of an unresolved wage dispute with a former caregiver

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving West Columbia, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 5 reviews.

About BrightStar Care

BrightStar Care is a home health and hospice community in West Columbia, South Carolina.

Families rate BrightStar Care 4 out of 5 based on 5 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at BrightStar Care

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of BrightStar Care

4overall · 5 ratings combined

4★ on Google (5)

Cherise Mitchell-Brown

Jun 2026

via Google

I worked for this place when I was young and inexperienced in my rights. They had me work for a family with 4 autistic children and I had to service them all. I did this with no issue. The Mom found out that I should be paid for all the children at once, and she complained. They dropped the client and didnt even contact me, just let me know through the Mom that it was over. Only reason I'm writing this review is because the statute of limitations is over (I didnt know it existed) for me to recover any wages. But I do not recommend this agency to anyone looking for reputable work!

Britt M

Oct 2021

via Google

I would highly recommend Brightstar to take care of your loved ones. They are caring compassionate and communicate any changes with you.

Lynette Nease

Oct 2021

via Google

BrightStar cares for their clients and their employees. The caregivers are well trained and very compassionate. The office staff is always ready to assist with any questions you may have. I would call BrightStar if I needed care for any of my loved ones and feel very comfortable doing so.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to BrightStar Care, never sold or shared.

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 1323 Platt Springs Rd #10 in West Columbia, South Carolina.

What do families say about BrightStar Care?

BrightStar Care in West Columbia, SC provides home health and hospice services, with a handful of Google reviews reflecting mixed experiences. Most reviewers praise the caregivers' compassion and the office's responsiveness, while one former employee raised concerns about a wage dispute.

How can families visit BrightStar Care?

Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of West Columbia.