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BrightStar Care

1323 Platt Springs Rd #10

4(5 ratings)· West Columbia average: 4.2

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

BrightStar Care in West Columbia, SC provides home health and hospice services, with a handful of Google reviews reflecting mixed experiences. Most reviewers praise the caregivers' compassion and the office's responsiveness, while one former employee raised concerns about a wage dispute.

What reviewers praise

  • Caregivers described as caring and compassionate
  • Staff communicate changes with families promptly
  • Office staff responsive to questions
  • Reviewers say they'd trust them with loved ones

What reviewers flag

  • One report of an unresolved wage dispute with a former caregiver

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving West Columbia, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 5 reviews.

About BrightStar Care

BrightStar Care is a home care agency serving clients in West Columbia, South Carolina. The agency provides at-home care services with a focus on trained caregiving staff.

Reviewers consistently praise the compassion and training of caregivers, with one noting that staff "communicate any changes with you." Office staff are described as responsive to client questions. One reviewer wrote, "BrightStar cares for their clients and their employees." Reviews are mixed regarding operational practices, with some concerns raised about client service transitions and communication with workers.

Types of Care at BrightStar Care

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of BrightStar Care

4overall · 5 ratings combined

4★ on Google (5)

Write a review

Cherise Mitchell-Brown

Jun 2026

via Google ↗ · Report

I worked for this place when I was young and inexperienced in my rights. They had me work for a family with 4 autistic children and I had to service them all. I did this with no issue. The Mom found out that I should be paid for all the children at once, and she complained. They dropped the client and didnt even contact me, just let me know through the Mom that it was over. Only reason I'm writing this review is because the statute of limitations is over (I didnt know it existed) for me to recover any wages. But I do not recommend this agency to anyone looking for reputable work!

Britt M

Oct 2021

via Google ↗ · Report

I would highly recommend Brightstar to take care of your loved ones. They are caring compassionate and communicate any changes with you.

Lynette Nease

Oct 2021

via Google ↗ · Report

BrightStar cares for their clients and their employees. The caregivers are well trained and very compassionate. The office staff is always ready to assist with any questions you may have. I would call BrightStar if I needed care for any of my loved ones and feel very comfortable doing so.

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By submitting, you're okay with us and BrightStar Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 1323 Platt Springs Rd #10 in West Columbia, South Carolina.

What do families say about BrightStar Care?

BrightStar Care carries a 4.0 out of 5 rating from 5 Google reviews. Most reviewers praise the caregivers' compassion and the office's responsiveness, while one former employee raised concerns about a wage dispute. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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