MyLivingChoice

BrightStar Care

2012 SC-160

4.8(54 ratings)· Fort Mill average: 4.7

BrightStar Care — photo 11 / 5

Quick Facts

Clinical services
In-home IV administration and weekly blood draws
Nursing oversight
RN conducts weekly in-home health assessments
Scheduling
Appointments coordinated around family work schedules

What Families Think

Families using BrightStar Care in Fort Mill describe a home health and hospice service staffed by attentive, communicative caregivers and nurses who handle both everyday support and more complex medical tasks like IV therapy and blood draws. Reviewers consistently praise the reliability, warmth, and responsiveness of the staff, including quick answers to urgent questions outside normal hours.

The Good

  • Caregivers described as warm, reliable, and attentive
  • Nurses handle clinical tasks like IV therapy and blood draws
  • Quick, empathetic responses to urgent questions, even late at night
  • Flexible scheduling around family work commitments
  • High 4.8 rating across 54 Google reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About BrightStar Care

BrightStar Care in Fort Mill, South Carolina provides home health and hospice services. The agency delivers nursing assessments, IV therapy support, and in-home caregiving for children, adults, and elderly clients.

Families consistently praise the clinical responsiveness and warmth of the care team. Parents report that nurses answer urgent questions promptly—even late at night—and provide clear guidance on new medical situations. Caregivers are described as reliable, kind, and proactive; one family noted their caregiver asks "What can I do for you first?" and follows through with attentive service. Multiple reviews highlight how staff members approach patients with genuine friendliness and reassurance, particularly when working with clients who have communication challenges or anxiety about care.

The agency maintains a 4.8 out of 5 rating across 54 Google reviews, reflecting consistent positive feedback on staff professionalism, customer service responsiveness, and the emotional tone caregivers bring to client homes.

Types of Care

Home Health and Hospice

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Reviews

4.8overall · 54 ratings combined

4.8★ on Google (54)

Cheryl Ford

Mar 2026

via Google

To: Venus H., Penny A., Alvia R, Kimberly S., Mary B., Amber J. and Amy J. The moment these women entered our home, they have been friendly, loving and serving. They have gone over and above their expectations and done a wonderful job. In caring for my husband-they have been there to meet our every need. We are so impressed by how warm, friendly and caring they have been to myself and my husband. They have helped my husband’s progress take place in a healthy way. They have been my right hand for my husband. Thank you to Brightstar Healthcare and their courteous staff and making it easy to reach them. And every lady that serves us in such a giving way. I don’t know what we would do without them. Cheryl & Ron Ford

Mimi Lundgren

Mar 2026

via Google

We have been using Bright Star for my elderly mother for almost a year. Claudine, her caregiver, has been very reliable, kind, and uplifting for my mom. Bright Star has provided excellent customer service. I would highly recommend Bright Star for your caregiver needs.

Julianna Parker

Feb 2026

via Google

We are abundantly grateful for Brightstar! Over the past 8 weeks our family has navigated new medical situations requiring me to learn how to administer IV treatments 3 x/day to my 11 year old son. Sporadically, I'd have questions when a new situation arose, sometimes as late as 10pm. (For example: the midline IV filled up with blood quickly, which worried me.) Each time the team quickly provided empathy and clear directions which put me at ease. Throughout the entire experience, the team was extremely communicative and flexible with my full-time working schedule. Appointments were set in advance, and the nurses were always on time. Nurses made my son feel comfortable during every dressing change and weekly blood draw. I pray we don't need IVs in the future, but if we ever do, Brightstar is the first place we're going for care. Thank you from the bottom of my heart for providing tremendous and consistent care! - Julianna Parker

David Leininger

Feb 2026

via Google

I have only recently become a Brightstar client. They were recommended by my longterm care insurance company. I could not be happier with the association. My caregiver, Penny Allen, is absolutely fantastic. She comes into my home on a regular schedule and ALWAYS comes in with “What can I do for you first?” Whatever I suggest, she jumps right in and does a great job. Then she asks, “What can I do now?” And on and on it goes. If she is typical of Brightstar’s staff, you could not go wrong with your choice of this company.

Jeanne McCoy

Jan 2026

via Google

Ashley, an RN from BrightStar Care, comes to assess my sister's overall health and vitals on a weekly basis. I am my sister's caregiver and live with her so I make the schedule with Ashley. She is so kind, professional and informative. It is hard for my sister who has Aphasia to fully understand what's happening and she has a hard time sitting still. But Ashley is so kind and reassuring that she is able to get the information she needs for her records. As well, she has been helpful in discussing different issues that I might have questions about. She also fills out a notebook so all of the family can look at it and see the vitals and notation of any issues. She is a true blessing to our family.

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