Jhon Doe
Jun 2026
This place actively see people declining and don't do nothing about it!!
1 / 2Quick Facts
- Total units
- 245
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 245
CMS Care Compare
What Families Think
Reviews for BRIA at Elmwood Park are sharply mixed: one family described attentive, safe care and decent food for a relative in short-term memory care, while several other reviewers report serious concerns about understaffing, slow response to call lights, and lapses in basic care and dignity. The overall picture suggests inconsistent experiences depending on shift and unit.
The Good
- Staff described as friendly and engaging by one family
- Food quality praised by at least one reviewer
- Therapy/rehab services singled out as a strength
- One reviewer felt relative was safe and well cared for
The Bad
- Multiple reports of severe understaffing on some shifts
- One report of resident left in soiled undergarments for hours
- One reviewer described slow, inconsistent response to call lights
- One serious report of privacy/dignity lapse during personal care
AI-generated from reviews and community data.
BRIA at Elmwood Park is a senior living community in Elmwood Park, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 33 reviews.
About BRIA at Elmwood Park
BRIA at Elmwood Park is a skilled nursing and long-term care facility in Elmwood Park, Illinois, licensed for 245 residents. The community serves patients requiring rehabilitation and ongoing medical care, including those with memory care needs.
Family experiences at the facility are mixed. Some families report satisfaction with therapeutic support and attentive care, noting compassionate staff interactions. However, other families consistently raise concerns about inconsistent staffing levels, delayed meal service, and uneven attention to resident needs. One family described long periods without rehabilitation activities early in their relative's stay, only receiving more frequent PT after advocating for change. Another family noted that while therapy services are available, the facility sometimes appears understaffed, affecting response times to resident requests and the overall quality of daily care.
The facility holds a 3.2 out of 5 Google rating based on 33 reviews, reflecting this split in family perspectives. Prospective residents and their families may want to discuss staffing models and rehabilitation protocols directly with the community before admission.
Types of Care at BRIA at Elmwood Park
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of BRIA at Elmwood Park
3.2overall · 33 ratings combined
3.2★ on Google (33)
Lisa Alamillo
Apr 2026
Do NOT send your family member to this the Elmwood Park Location! I have a family member who has been there for over 2 months for rehab and it has been terrible. The first month at the facility they never got them out of bed and only did a hand full of bedside PT maybe 2-3 at most! Not until we started complaining did they finally get them out of bed. Most of the staff does not seem to care about the patients, when you ask for help its like you are bothering them. Family member is in a room with 3 other patients, one day I was there and the patient next to them was getting a cleaning, the aids did not even close the curtain or the door and she was fully naked!! Our family member on several occasion has sat in their soiled undergarment for hours on end! Since they have been there they have gone through 2 case workers, and the 3rd one has not yet even gone to meet them! How can you advocate for a patient when you won't even go meet them. I can go on and on about this location! All I can say is if you care about your family member please do not send them here. I have left several messages at the corporate level but have never gotten a call back! Even the person who answers the phone is very unprofessional! (Owner) your response is a joke when you contact the facility either you get hung up on or you get the run around. I want someone from the Corporate office to contact me.
Jesse Cordova
Apr 2026
Its ok but some 3rd shift an some from others are being real lazy and be having an attitude when the patients press there call lights that show they ain't their to help it's just to do the minimum an get paid
Sarah Welch
Feb 2026
I am telling you this place is severely short staffed. 3 people for the whole floor. Dinner is one hour and a half late. The only reason why I gave them 2 stars is for the therapy. I’m disappointed
Raven Skinner
May 2025
My mom was a resident for a little over 2 months while I tried to find a memory care facility that accepted Medicaid. I was very pleased with the level of care my mom received, even though she was more memory care and not skilled nursing. It was hard for her to feel she was losing her independence being placed on a unit with all levels of dementia where the staff is used to the residents requiring more care. She gave positive notes to me about the staff being fun to pick with and talk to, and the food was pretty good. I always felt she was safe and well cared for by the staff. While I have since moved her to a memory care facility more suited for her level of Alzheimer’s, I was very pleased overall with our experience at Bria.
Frequently Asked Questions
What types of care does BRIA at Elmwood Park offer?
BRIA at Elmwood Park offers Skilled Nursing / Long Term Care.
Where is BRIA at Elmwood Park located?
BRIA at Elmwood Park is located at 7733 West Grand Avenue in Elmwood Park, Illinois.
What do families say about BRIA at Elmwood Park?
Reviews for BRIA at Elmwood Park are sharply mixed: one family described attentive, safe care and decent food for a relative in short-term memory care, while several other reviewers report serious concerns about understaffing, slow response to call lights, and lapses in basic care and dignity. The overall picture suggests inconsistent experiences depending on shift and unit.
How can families visit BRIA at Elmwood Park?
Submit the Request Information form on this page to connect with BRIA at Elmwood Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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