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Brandywine The Savoy by Monarch, photo 11 / 6

Quick Facts

Licensed capacity
160 residents

New York DOH

Licensed operator
Gwc-Savoy, Inc.
Additional care options
Offers respite care and memory care services

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Brandywine The Savoy by Monarch draws largely positive marks for its warm, attentive staff and well-kept community, with several reviewers highlighting engaging activities and a dedicated recreational director. However, a few reviewers raised serious concerns about a change in management, understaffing, and poor responsiveness before touring, so families should ask current residents about recent changes.

What reviewers praise

  • Friendly, warm, and welcoming staff
  • Well-kept, clean facility
  • Engaging activities program for residents
  • Recreational director praised as caring and dedicated
  • Professional atmosphere noted by visitors

What reviewers flag

  • One reviewer reported new management not prioritizing resident care
  • One report of high staff turnover after leadership change
  • One reviewer described poor communication from the community director before touring

AI-generated from reviews and community data.

Brandywine The Savoy by Monarch is a senior living community in Little Neck, New York offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 67 reviews.

About Brandywine The Savoy by Monarch

Brandywine The Savoy by Monarch is an independent and assisted living community in Little Neck, New York, operated by Monarch. The community offers 24-hour staff, private rooms, medication management, an emergency call system, housekeeping and laundry service, and a restaurant-style dining room. Additional amenities include a salon and barber, gathering and activity spaces, cable or satellite TV, dietary accommodations, and wheelchair accessibility.

Reviews of the community are mixed. Several reviewers praised the facility's cleanliness, professional atmosphere, friendly and welcoming staff, and range of activities. However, other reviewers reported concerns about management, responsiveness to residents, and customer service, with one prospective resident noting difficulty reaching staff to schedule a tour.

Types of Care at Brandywine The Savoy by Monarch

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Salon / Barber

Activities

  • Social Activities

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Reviews of Brandywine The Savoy by Monarch

4.4overall · 67 ratings combined

4.4★ on Google (67)

Deborah Kozlowski

Nov 2025

via Google ↗ · Report

Staff is friendly and helpful, it is very well kept,activities for the patients

Wally

Aug 2025

via Google ↗ · Report

When I visited I thought it was extremely professional in every aspect of the facility. The staff was completely dedicated and responsive to the residents needs and requests. Donna, the recreational director is very caring, dedicated and responsible in every aspect of her job. It’s always a pleasure to work for her.<br>Sincerely,<br>Sal<br>Bay City Ramblers

Marie

Aug 2025

via Google ↗ · Report

This is the worse company to move a senior citizen into. The “new management” is a disgrace. They do not care about the seniors that lives here. They only care about money! The residents are not being cared for in the way they should. They have unprofessional people running this place. They will get shut down soon. No one should ever move their love one in this place. They are liars and will not care for the residents and they do not care about staff. All of the good workers are gone! Beware

J K

Sep 2024

via Google ↗ · Report

Can't comment on facility as have not viewed. Made an appt and scheduled a phone call with Community Director Kristine Medina. Unfortunately she never bothered to call me back to discuss my situation. Since none of my questions were answered during the phone call we scheduled since I did not receive a call back, I won't be touring. If the customer service is this bad prior to being a resident I can only imagine how bad the customer service is once you live there. I will not be touring: or considering this Community.

robert greninger

Jul 2024

via Google ↗ · Report

This is a wonderful community. The staff are very warm and welcoming.

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Frequently Asked Questions

What types of care does Brandywine The Savoy by Monarch offer?

Brandywine The Savoy by Monarch offers Assisted Living and Independent Living.

Where is Brandywine The Savoy by Monarch located?

Brandywine The Savoy by Monarch is located at 55-15 Little Neck Pkwy in Little Neck, New York.

What do families say about Brandywine The Savoy by Monarch?

Brandywine The Savoy by Monarch carries a 4.4 out of 5 rating from 67 Google reviews. Brandywine The Savoy by Monarch draws largely positive marks for its warm, attentive staff and well-kept community, with several reviewers highlighting engaging activities and a dedicated recreational director. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brandywine The Savoy by Monarch?

Submit the Request Information form on this page, or contact Brandywine The Savoy by Monarch directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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