MyLivingChoice

Brandon Woods Of New Bedford

397 County Street

3(13 ratings)· New Bedford average: 4.2

Brandon Woods Of New Bedford, photo 11 / 2

Quick Facts

Total units
135
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
135
Memory care unit
Secured dementia unit certified annually by the state
Ownership
Family-owned and operated facility
Hospice care
On-site hospice team works with nursing staff

What Families Think

Reviews of Brandon Woods of New Bedford are sharply divided: several families praise the staff's warmth, personalized meals, and dignified dementia care, while others report serious safety and care-quality concerns, including heavy sedation, use of physical restraints, and unresponsive administration. The facility carries a 3.0 average rating from a small pool of reviews, with experiences ranging from very positive to alarming.

The Good

  • Staff repeatedly described as caring and friendly
  • Chef prepares personalized meals for each resident
  • Dementia care described as dignified and respectful
  • On-site hospice and respite care offered

The Bad

  • Multiple reports of heavy sedation or antipsychotic overuse
  • One report of residents restrained in chairs
  • One report of inconsistent safety follow-through after a fall
  • One family described facility refusing to release transfer documents

AI-generated from reviews and community data.

Brandon Woods Of New Bedford is a senior living community in New Bedford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 13 reviews.

About Brandon Woods Of New Bedford

Brandon Woods of New Bedford is a 135-bed, Medicare-certified skilled nursing and rehabilitation facility in New Bedford, Massachusetts. The family-owned and operated facility provides short-term rehabilitation, long-term care, and subacute care delivered by a multidisciplinary team of trained professionals.

The facility offers specialized services including post-acute care with rehabilitative interventions designed to help residents regain strength, independence, and dignity. Brandon Woods features a Dementia-Specialized Care Unit (DSCU) that provides specialized dementia care through additional staff training, expanded activities, and a secure physical environment, certified annually by the Massachusetts Department of Public Health.

Additional services include respite care for family caregivers needing a break, with on-site staff ensuring quality care in a secure environment. The facility maintains an on-site hospice team that works closely with staff to meet end-of-life care needs and provide support for residents and their families.

An interdisciplinary team approach involving rehabilitation specialists, social services, and nursing staff develops individualized functional plans for long-term residents and provides discharge planning recommendations for short-term residents transitioning back home. The facility also offers senior transportation services as part of its comprehensive care offerings.

Types of Care at Brandon Woods Of New Bedford

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Brandon Woods Of New Bedford

3overall · 13 ratings combined

3★ on Google (13)

Elizabeth T.

Apr 2026

via Google

I visited my 74-year-old friend here last week. This place is just okay, because sometimes they put 3 people to a room. What makes it awesome is the staff - everyone from the nurses, doctors, the CNA's, and the chef (makes the food himself!) Like, there's GOURMET FOOD here for the patients, and they get a choice between a couple of items! The chef goes to each patient individually, and asks what they want for lunch/dinner, and he even knows most of their names.

Virginia Donovan

Apr 2026

via Google

My mother is 98 years old and suffers from dementia. Recently, she fell from her bed and broke her nose. She was placed in the hospital for a few days to recover. Upon returning to Brandon Woods, the staff was instructed to place pads around her bed to prevent further injury. Initially, the pads were placed and her bed alarmed. I visited today to find no pads , all required safety measures not in place. The care provided is inconsistent. I received some defensive push back when the nurse in charge was questioned. This establishment needs to step it up. Especially after the recent reviews and inspections.

Jacquelyn Webb

Mar 2026

via Google

Do NOT put your family member here! The list goes on all the way up to the Director. We are avidly trying to get my grandmother transferred out of here to another nursing home and they have refused to complete and submit requested documentation necessary for the transfer! Even my grandmother’s attorney has requested separate documentation necessary for our court date for conservatorship and we now have to file for a continuance because of this facility’s negligence! The attorney reaches out to them every two days for the same med cert and they even indicated it was “lost.” This facility is dirty, any good staff they have are overworked, other staff just don’t care! When I have shown up unannounced they literally just have all of the patients lined up in chairs—each of them attached to the chair with a physical restraint! My grandmother was in the hospital for 3 months without any injuries or falls—after seven days, we received a call for a possible broken arm! They had her drugged with antipsychotics to the point where she wasn’t eating or drinking and was non-responsive. I requested all antipsychotics to be stopped immediately as they were never authorized! They are required to have the physicians sign off on physical and chemical restraints, yet the doctor was not available to sign her necessary paperwork for Mass Health. How is it that a medical physician is signing off on restraint use, but isn’t available for a signature on Mass Health docs. When you raise concerns, they are defiant and aggressive with you and try to say that it is me who is being unreasonable here. The other reviews here are legitimate regardless of the pacifying responses you see on these reviews. If you love your family member, don’t do them a disservice by sending them here. They deserve so much more in the latter portion of their lives! I’m so upset and I feel like I just can’t get her out of here because they’re refusing to provide the requested documents necessary for the transfer! This place should absolutely be shut down. If you don’t take my word for it, do an internet search on this establishment and the incidents that have occurred here. It has had more documented incidents than 99% of nursing homes IN THE COUNTRY! Yet, it’s still open! Someone please tell me how!

Gail Oliveira

Oct 2025

via Google

My mom has been under BW of New Bedford care for 3 years. At 96, dementia has progressed and she needs much assistance as this devastating disease has taken its toll. The staff has been wonderful and caring. She is treated with dignity and respect. Our family could never have kept her safe at home, given the lack of resources for home care. We are grateful since there is a lack of local places offering similar services….allowing us to visit often.

Marlene Francis

Jul 2025

via Google

It is a horrible place and their practice of sedating patients needs to be investigated by the government. Nearly everyone there is on sedatives. They gave my father 400mg of Trazadone every day (the maximum legal dose), and other sedative medications as well. My father was not depressed and there was no reason to give him antidepressants other than to sedate him. My father had a stroke and was sent there by St. Luke's Hospital for his recovery. Although he had recovered from his stroke, he was held there against his will for months. It was not specifically the management's fault he was held there, but they violated their ethical obligation to ensure his discharge once it was apparent he had recovered. They should have insisted that he not be held there against his will. They do not have an outside courtyard or exercise facilities. A+ for the staff, though. They were very friendly and did seem to care about the patients. The food looked pretty good. The facility was outdated, but clean. I have the impression that very few patients ever leave there. I believe is it mainly not a recovery facility and it is mostly a place were people go to be sedated and warehoused until they die. I hate to write bad reviews, and I did really like the staff, but I believe what they are doing is unethical, and probably illegal. The patients are medicated to a point of slurring their speech and moving around like zombies. There is no quality of life there. It is like a prison for the elderly and feeble minded. Brandon Woods New Bedford is a horrible place. I have tried to be fair, but honest in this review.

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Government Inspection History

5 inspection visits in the last three years, 114 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 16, 2025Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2025

Jun 12, 2025Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

Dec 16, 2024Fire Safety StandardHealth Standard54 citations
  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity K of L: immediate jeopardy, patternCorrected Jan 6, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternCorrected Jan 6, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity K of L: immediate jeopardy, patternCorrected Feb 7, 2025

  • Respond appropriately to all alleged violations.

    Severity H of L: actual harm, patternCorrected Feb 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity H of L: actual harm, patternCorrected Feb 7, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity H of L: actual harm, patternCorrected Feb 7, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity H of L: actual harm, patternCorrected Jan 9, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jan 6, 2025

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Provide training in compliance and ethics.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2025

  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 6, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2024

  • Establish emergency prep training and testing.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2024

  • Develop a communication plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2024

  • Provide properly protected cooking facilities.

    Severity B of L: potential for minimal harm, patternCorrected Dec 13, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Jan 6, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Jan 3, 2025

Aug 30, 2023Fire Safety StandardHealth Standard25 citations
  • Report COVID19 data to residents and families.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 28, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2023

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2023

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 22, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity B of L: potential for minimal harm, patternCorrected Sep 22, 2023

Apr 2, 2021Fire Safety StandardHealth Standard33 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2021

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2021

  • Perform COVID19 testing on residents and staff.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2021

  • Establish staff and initial training requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2021

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2021

  • Conduct risk assessment and an All-Hazards approach.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Establish procedures for tracking staff and patients during an emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Establish policies and procedures for sheltering.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Create arrangements with other facilities to receive patients.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Develop a communication plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Provide emergency officials' contact information.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Establish emergency prep training and testing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021

  • Report COVID19 data to residents and families.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected May 27, 2021

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected May 27, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brandon Woods Of New Bedford offer?

Brandon Woods Of New Bedford offers Skilled Nursing / Long Term Care.

Where is Brandon Woods Of New Bedford located?

Brandon Woods Of New Bedford is located at 397 County Street in New Bedford, Massachusetts.

What do families say about Brandon Woods Of New Bedford?

Reviews of Brandon Woods of New Bedford are sharply divided: several families praise the staff's warmth, personalized meals, and dignified dementia care, while others report serious safety and care-quality concerns, including heavy sedation, use of physical restraints, and unresponsive administration. The facility carries a 3.0 average rating from a small pool of reviews, with experiences ranging from very positive to alarming.

How did Brandon Woods Of New Bedford do on recent health and safety inspections?

Brandon Woods Of New Bedford had 5 government inspection visits in the last three years, with 114 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brandon Woods Of New Bedford?

Submit the Request Information form on this page to connect with Brandon Woods Of New Bedford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of New Bedford.

Prefer to stay home?

Home care agencies serving New Bedford bring help to the house: daily living, companionship, and respite for family caregivers.