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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Blackstone Valley Health & Rehabilitation are sharply divided: some families and former rehab patients praise the compassionate, attentive staff during short-term stays, while others describe serious safety and communication failures with long-term residents. The community offers a broad range of services including short-term rehab, long-term care, respite, and hospice, but the mixed feedback suggests care quality can vary widely case by case.
AI-generated from reviews and community data.
Blackstone Valley Health And Rehabilitation is a senior living community in Whitinsville, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 24 reviews.
Blackstone Valley Health & Rehabilitation is a skilled nursing and rehabilitation facility in Whitinsville, Massachusetts. The community provides a full range of short-term rehabilitation, long-term care, respite care, and hospice services.
The facility's primary goal is to restore patients' strength and ability to be independent in their own homes. Long-term care forms the core of the community's services, with an emphasis on enhancing residents' quality of life and providing comprehensive support for families.
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Help Me Choose2.8overall · 24 ratings combined
2.8★ on Google (24)
Margaret Hessner
Apr 2026
I was at blackstone 2 yrs ago this June and I was in the rehab…I have nothing negative to say!I got the best,compassionate,helpful staff! I wish I could remember all their names,but I’ll always remember their faces & kindness!!
Nick M
Nov 2025
I don't know anything about St. Camillus Hospital, but my Dad is in Blackstone Health and I have nothing but good things to say about them. He has only been there a few weeks, but I have been impressed by the care and attentiveness of the staff. It's a nursing home, so I don't expect luxurious living, but I have no complaints about the care and attention he is getting.
Kelley Ann
Nov 2025
Today..I visited a dear elderly friend of mine, who has lived here for a long time .. She has had the same elderly roommate for the past couple of years, who became her good friend.. she cared for that roommate, talked w/ her, helped her like her own sister. I feel compelled to tell you - how disgusted I am that my friend came back to her room today - to find her roomate’s bed VACANT , and NOT from her passing away.. she was only being moved to another room, WITHOUT Blackstone having the decency , respect, BASIC common courtesy or elder compassion of informing my friend of this life impactful shock of this move. *Really despicable behavior & cruel to do to a frail elderly person.. When she asked a male nurse about why her roomate was moved?.. He basically told her it was “none of her business”, since “it wasn’t HER being moved!” .. Great job Blackstone..she may as well live in a prison & just about is..
Deya West
Jun 2025
If you’ve ever wondered what it’s like to leave your loved one in a place that feels like a chaotic group project run by people who didn’t read the instructions—welcome to Blackstone Valley Health & Rehab. The administrator clearly thinks leadership means being dense, dismissive, and just a little sexist for flair. The few employees who actually do their jobs? Completely overlooked. Most staff seem like they’d rather be anywhere else, and honestly, who could blame them? Things go missing, patients are neglected, and I was threatened for politely asking for extra care. Five stars for dysfunction. Zero for everything else.
Ashley Laflamme
Oct 2024
If I could give zero stars I would. I used to love this place. I'm a nurse and very very picky about long term care and healthcare in general. My grandmother was doing well. I was happy with her care. But her room is at the end of the hallway and there is a man that goes in and out of her room as he pleases. My family has been told multiple times over the past SEVERAL MONTHS that she was going to get moved to a different floor yet that hasn't happened nor is it a priority. We've also been told that staff would keep him out of her room. Yet he still continues to go into my grandmother's room and apparently staff doesn't care. So if you want your family member to go somewhere safe, this isn't the place. I will make sure that everyone I know in healthcare knows how horrible and unsafe this place is. No wonder the state took over.
3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Perform COVID19 testing on residents and staff.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Blackstone Valley Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Blackstone Valley Health And Rehabilitation is located at 447 Hill Street in Whitinsville, Massachusetts.
Reviews for Blackstone Valley Health & Rehabilitation are sharply divided: some families and former rehab patients praise the compassionate, attentive staff during short-term stays, while others describe serious safety and communication failures with long-term residents. The community offers a broad range of services including short-term rehab, long-term care, respite, and hospice, but the mixed feedback suggests care quality can vary widely case by case.
Blackstone Valley Health And Rehabilitation had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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