Big Elm Retirement

D Reeves

Jun 2026

via Google ↗

Becky handled my concerns with care and precision. Not only does she care about her residence but her staff as well. Highly recommend

Adam Peter Shinn

May 2026

via Google ↗

Working with Mike Mcswain at Big Elm Nursing has been a truly rewarding experience. From the beginning, he has been friendly, professional, and incredibly responsive to any questions or service requests. I appreciated the opportunity to help them transition from an overpriced waste hauler to a more tailored and cost-effective solution. Mike is organized and a quick decision maker, making our collaboration seamless. It’s clear that he values consistency and quality, and I feel fortunate to support his team in maintaining such high standards in their healthcare environment.

Toney

Jul 2024

via Google ↗

I am expressing my concerns about the recent mistreatment of a resident at Big Elm Retirement. I’ve known this resident since childhood & have close ties with her friends who have helped her throughout her life. The staff members have thrown away her personal belongings without her consent & told her afterward that her personal items had “disintegrated”. These staff members’ actions are not only disrespectful & dishonest, but are a violation of her personal rights. Her possessions were in proper storage containers, which had been approved by a staff member as fine during recent months. This unexpected loss of her personal belongings has had a tremendous emotional impact on the resident as well as her friends who have helped with her care. Her sense of personhood & dignity are diminished. It is unfortunate that anyone would have to call this facility a home, but it’s been her home for several years. . I am so disheartened for her. While there are laws in place to protect residents who must live in places like this, which steps & corrective measures will be taken by Big Elm Retirement to restore her loss & sense of well being? 🙏✝️❤️

Ed Ratliff

Jun 2024

via Google ↗

I feel so sorry for the people having to live there. What could possibly be the excuse for getting rid of a residents personal belongings without their approval, a signed chain of custody or giving them the chance to send it out. Makes you wonder what else happens there.

Charlene McCorkle

Jun 2023

via Google ↗

CARE IS NOT PROVIDED NOR DID ANY NURSE SEEM TO BE ON STAFF My aunt seemed to be lost amongst the other patients I was there visiting her and no one but nutrition came by. That is unacceptable for any form of nursing center. Staff attentiveness: -10 Staff Know how: unable to really answer Patients: Patients seemed to be just roaming the halls. Nursing Aid:-10 PATIENT ATTENTIVENESS: 1 Family : if not for my family continuously checking, visiting, and just always loving on my auntie especially her son ( who showed an unimaginable amount of alertness and gentleness to her condition) ANYTHING COULD HAVE HAPPENED TO HER. I COMMEND MY COUSIN AND FAMILY FOR MAKING THE BEST OUT OF THEIR CIRCUMSTANCES AND ALWAYS MAKING CERTAIN THEY DID THEIR JOB EVEN THOUGH IT MEANT JUGGLING THE STAFF AND MANAGING HER CARE THEMSELVES. ALL IN ALL UNACCEPTABLE.