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Bella Terra Streamwood

815 East Irving Park Road

3.4(83 ratings)

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Bella Terra Streamwood, photo 11 / 5

Quick Facts

Total units
214
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
214
Inspections
View history (63 citations)
Dialysis care
In-house hemodialysis unit supervised by nephrologist
Dialysis option
Peritoneal dialysis program with flexible scheduling
Cardiac care
Cardiac rehabilitation program supervised by specialists
Memory care
Secure unit for Alzheimer's and dementia residents
Pet policy
Dogs allowed to accompany residents during rehab stays

What Families Think

Reviews of Bella Terra Streamwood are sharply divided: many families and residents praise specific nurses, CNAs, and especially the physical/occupational therapy team for helping people regain strength and return home. At the same time, a substantial number of reviewers describe serious lapses in basic care — unanswered call lights, neglect, and poor communication with families — with a few reports involving significant harm.

The Good

  • Therapy staff repeatedly credited with helping residents recover mobility
  • Specific nurses and CNAs (Rose, May, Dakota) frequently singled out
  • Facility described as clean and well-kept by many
  • On-site hemodialysis and cardiac rehabilitation programs
  • Secure memory care unit for dementia residents
  • Pets permitted during rehabilitation stays

The Bad

  • Multiple reports of unanswered call lights and delayed assistance
  • Several reviewers describe neglect: bedsores, being left in soiled linens
  • Communication with families described as poor, calls often not returned
  • Repeated reports of understaffing, especially on certain floors/shifts

AI-generated from reviews and community data.

Bella Terra Streamwood is a senior living community in Streamwood, Illinois offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 83 reviews.

About Bella Terra Streamwood

Bella Terra Streamwood is a skilled nursing facility in Streamwood, Illinois offering post-hospital care and rehabilitation, residential skilled nursing care, and specialized medical programs in a campus setting with on-site medical services.

The facility operates an in-house hemodialysis unit supervised by a board-certified nephrologist and managed by experienced nurses and technicians, as well as a peritoneal dialysis program with flexible, personalized treatment schedules. A cardiac rehabilitation program provides specialized care for those recovering from heart disease or cardiac surgery, supervised by cardiac specialists. Short-term rehabilitation services include specialized physical, occupational, and speech therapy to help residents recover mobility, function, and independence following surgery or illness.

A secure memory care unit provides round-the-clock supervision and assistance with daily living for individuals with Alzheimer's and Dementia, enriched by specialized programming focused on safety and quality of life.

The facility emphasizes a warm, inviting atmosphere designed to feel like home, promoting genuine community and friendship among residents. Staff includes nurses, certified nursing assistants, therapists, and management committed to personalized care plans and resident progress.

Pets are permitted; the facility has accommodated residents with their beloved dogs during rehabilitation stays.

Types of Care at Bella Terra Streamwood

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bella Terra Streamwood

3.4overall · 83 ratings combined

3.4★ on Google (83)

Write a review

Cyndi Salinas

Jul 2026

via Google ↗

My mother has been a resident there for 3 years. She is on the 3rd floor memory care. It is a very caring, well kept and clean facility. Her room is clean, bed made everyday, lots of activities (calendar of events) which she may participate it. She does not complain about the variety, quality or portions of food. Her nurses and staff are excellent, very caring and friendly. May, Jay, Eva and Rose are the best nurses anywhere. It is a two-way street of communication. They are always available to answer any questions or concerns. They will call with anything that they see is an issue. I couldn't have picked a better place to care for my mother. They have a difficult job and do it with kindness, caring, professionalism and respect.

BMW Nut

Jun 2026

via Google ↗

Because of Rose and May on 3rd floor my father loves this place. They make his stay at this location very special and he enjoys being there as they take good care of him.

Nicoke Bolger

Jun 2026

via Google ↗

My Aunt Ann DeMartino has been here for over a year and we could not be happier with her care. May and Rose and the rest of the team are incredibly thoughtful and caring. My aunt is always very clean and very happy. We are so very thankful for this team.

Celmae Bongcayao

Jun 2026

via Google ↗

I highly recommend my aunt Rose Murphy, who works as a CNA at Bella Terra Streamwood, and her colleague May, who serves as a nurse. They consistently demonstrate compassion, professionalism, and dedication to the residents in their care. My aunt is attentive, patient, and always willing to go the extra mile to ensure residents feel comfortable, respected, and supported..and Nurse May is equally committed, providing skilled care while maintaining a warm and reassuring presence for residents and their families. Together, they make an outstanding team, treating every resident with kindness, dignity, and genuine concern. Their strong work ethic, excellent communication skills, and commitment to quality care have a positive impact on everyone they serve. Any healthcare facility would be fortunate to have professionals with their level of dedication and compassion.❤️

Love Joy

Jun 2026

via Google ↗

I cannot speak highly enough about my experience at Bella Terra of Streamwood. From the moment I or my loved one arrived, the atmosphere felt welcoming, clean, and truly like home—but what truly sets this facility apart is the incredible team that works here.<br><br>A special and heartfelt thank you goes to CNA Rose. Rose is nothing short of amazing. She is consistently kind, gentle, and attentive, always taking the time to listen and make sure every need is met with patience and a warm smile. She approaches her work with such genuine care and respect, making even the most challenging moments feel easier. Her dedication does not go unnoticed—she truly goes above and beyond to make residents feel seen, comfortable, and valued.<br><br>Equally impressive is Nurse May. Nurse May brings a rare combination of professionalism, expertise, and compassion. She is knowledgeable, thorough, and always takes the time to explain everything clearly, while also treating everyone with dignity and kindness. Whether addressing medical concerns or simply offering reassurance, she handles every situation with calmness and genuine concern. It is reassuring to know that care is in such capable and caring hands.<br><br>Bella Terra of Streamwood as a whole is a wonderful place—well-maintained, organized, and filled with staff who truly care. But Rose and May are shining examples of the kind of heart and dedication that makes this facility stand out. I would highly recommend Bella Terra to anyone looking for quality care, and I am especially grateful for the wonderful support we received from these two incredible individuals. Thank you all for everything you do!

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Government Inspection History

7 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 20, 2025Health Complaint1 citation

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026

Dec 5, 2025Health Complaint1 citation

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2025

Mar 20, 2025Fire Safety StandardHealth ComplaintHealth Standard25 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025

  • Have proper power supply for life support equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2025

Jan 10, 2025Health Complaint1 citation

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

Sep 21, 2024Health Complaint1 citation

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Apr 4, 2024Fire Safety StandardHealth Standard14 citations

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2024

Nov 4, 2022Fire Safety StandardHealth Standard20 citations

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2022

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2022

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bella Terra Streamwood offer?

Bella Terra Streamwood offers Memory Care and Skilled Nursing / Long Term Care.

Is Bella Terra Streamwood pet friendly?

Yes. Bella Terra Streamwood lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Bella Terra Streamwood located?

Bella Terra Streamwood is located at 815 East Irving Park Road in Streamwood, Illinois.

What do families say about Bella Terra Streamwood?

Reviews of Bella Terra Streamwood are sharply divided: many families and residents praise specific nurses, CNAs, and especially the physical/occupational therapy team for helping people regain strength and return home. At the same time, a substantial number of reviewers describe serious lapses in basic care — unanswered call lights, neglect, and poor communication with families — with a few reports involving significant harm.

How did Bella Terra Streamwood do on recent health and safety inspections?

Bella Terra Streamwood had 7 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bella Terra Streamwood?

Submit the Request Information form on this page to connect with Bella Terra Streamwood and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Bella Terra Streamwood? Claim this listing to update photos, pricing, and details. It's free.

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