MyLivingChoice

Bella Terra Bloomingdale

165 South Bloomingdale Road

2.9(79 ratings)· Bloomingdale average: 3.9

Bella Terra Bloomingdale, photo 11 / 4

Quick Facts

Total units
166
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
166
Dialysis care
On-site peritoneal dialysis program with nighttime options
Cardiac care
Cardiac rehab program supervised by cardiac specialists
Memory care setting
Separate dementia care floor mentioned by reviewer

What Families Think

Reviews of Bella Terra Bloomingdale are sharply divided: many families praise specific nurses, CNAs, and physical therapists for helping patients regain strength and mobility, while a large number of reviewers describe serious safety and neglect concerns including slow response to call buttons, missed medications, falls, and hygiene lapses. The facility's Google rating sits at 2.9 from 79 reviews, reflecting this split between individually caring staff and reported systemic understaffing issues.

The Good

  • Physical/occupational therapy praised for real recovery progress
  • Specific nurses and CNAs singled out as caring
  • Specialized cardiac rehab and dialysis programs on-site
  • Some reviewers found rooms clean and food good
  • Social workers helped coordinate discharge and family questions

The Bad

  • Numerous reports of slow or unanswered call button response
  • Multiple accounts of missed or delayed medication administration
  • Several reports of falls, including one resulting in hospitalization
  • Multiple reviewers describe understaffing and inconsistent hygiene care
  • One report each of alleged abuse and a facility-caused health decline

AI-generated from reviews and community data.

Bella Terra Bloomingdale is a senior living community in Bloomingdale, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 79 reviews.

About Bella Terra Bloomingdale

Bella Terra Bloomingdale is a skilled nursing and rehabilitation facility in Bloomingdale, Illinois, offering post-hospital care, residential skilled nursing care, and short-term rehabilitation services in a medically supervised environment.

The community operates specialized medical programs including a peritoneal dialysis program for kidney disease management with flexible treatment schedules and nighttime options, supported by skilled nurses and certified nursing assistants with specialized training. A cardiac rehabilitation program serves those recovering from heart disease or cardiac surgery, with personalized care plans supervised by cardiac specialists. Short-term rehabilitation services include physical, occupational, and speech therapy for recovery from surgery or illness.

The facility provides a warm and inviting atmosphere designed to feel like home, with an emphasis on creating a genuine sense of community and friendship among guests. Staff members work to ensure comfortable living spaces and attentive care tailored to individual patient needs.

Types of Care at Bella Terra Bloomingdale

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bella Terra Bloomingdale

2.9overall · 79 ratings combined

2.9★ on Google (79)

Jess Perry

Apr 2026

via Google

UPDATE: DO NOT BRING YOUR LOVED ONES TO THIS FACILITY. this place should absolutely be shut down and most of the staff should have charges pressed against them for elder abuse. my grandmother has been staying here for months and her condition has worsened ten fold because no one cares for her. she fell once (trying to get herself to the bathroom because no one would help her) so theyve put her in diapers and stuck her in the hallway for the entire day. away from her phone, away from the few amenities they offer, and shes not supposed to be sitting all day because of her wounds. she hardly gets a shower or bath. the food they serve is barely edible. she has been allegedly sexually abused by the staff in her sleep. i cannot stress this enough, do NOT bring your loved ones here. previous review: my grandmother is staying here and she is miserable. she said the nurses are nice but my family had to fight them to get her pain medication given to her. since being here, her infections have gotten much worse and shes been hospitalized already for their negligence. i would not recommend this place at all

Suzanne Shepherd

Apr 2026

via Google

Great Facility! Food is good, people and the service is good- when I need assistance they respond quickly and have been very kind and helpful. They are also very patient with me. Therapy has been very good, they really look after you. I was barely able to stand and thought I was never going to walk again and now I’m able to stand on my own. Team here really looks out for your overall well being. Facility is very clean! I will definitely return after my upcoming surgery as my experience has been wonderful; I wouldn’t want to be any place else.

Ed J

Mar 2026

via Google

Mom and dad were both here for a bit. Facility is clean, food is okay but they have other options if you don’t like what they’re serving. The nurses and employees are nice and do their best. They always have activities going with a big group of patients involved. We were happy with the care they got.

Lisett Hernandez

Dec 2025

via Google

I am very disappointed with the care my grandmother received at Bella Terra. During her stay, she unfortunately fell on the floor, and what was most concerning was the absence of any nursing or medical staff to assist her. It took far too long for help to arrive, and resulted in having to take her to the emergency room due to the situation. I was told from the Nurse Colleen that her staff member Steven was present at the time this incident occurred. The MA Diana was clueless and mentioned she just clocked in. The lack of immediate support and oversight is unacceptable. Families entrust their loved ones to facilities like this, expecting a certain level of care and vigilance. Instead, we were left feeling frustrated and worried about my grandmother’s safety. I hope this review serves as a wake-up call for the management to improve their staffing and response times. No family should have to experience what we did.

Bre

Nov 2025

via Google

Be careful about moving your love me here they don’t care about their residence. They line them up in front of the nurses station like there’s some kind of child and I heard the CNA on Night Shift and the front half of the building by the name of Serena can be extremely rude and think she acts like she runs the place Also. Also, I’ve heard that a CNA on day shift Was having inappropriate relationships with the administrator I would highly not recommend moving your loved ones here. I was a former patient here and I got out as soon as I can.

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Government Inspection History

14 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Health Complaint1 citation
  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

Aug 4, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

Jul 15, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

May 22, 2025Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2025

Feb 28, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2025

Dec 18, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 1, 2025

Oct 21, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

Oct 2, 2024Health Complaint2 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Apr 24, 2024Health Complaint1 citation
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

Mar 20, 2024Fire Safety StandardHealth Standard11 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

Nov 9, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2023

Nov 1, 2023Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

Jul 15, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023

Apr 26, 2023Fire Safety StandardHealth Standard18 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected May 8, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bella Terra Bloomingdale offer?

Bella Terra Bloomingdale offers Skilled Nursing / Long Term Care.

Where is Bella Terra Bloomingdale located?

Bella Terra Bloomingdale is located at 165 South Bloomingdale Road in Bloomingdale, Illinois.

What do families say about Bella Terra Bloomingdale?

Reviews of Bella Terra Bloomingdale are sharply divided: many families praise specific nurses, CNAs, and physical therapists for helping patients regain strength and mobility, while a large number of reviewers describe serious safety and neglect concerns including slow response to call buttons, missed medications, falls, and hygiene lapses. The facility's Google rating sits at 2.9 from 79 reviews, reflecting this split between individually caring staff and reported systemic understaffing issues.

How did Bella Terra Bloomingdale do on recent health and safety inspections?

Bella Terra Bloomingdale had 14 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bella Terra Bloomingdale?

Submit the Request Information form on this page to connect with Bella Terra Bloomingdale and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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