MyLivingChoice

Bel-Air Manor

256 New Britain Avenue

4.5(213 ratings)· Newington average: 4.4

Bel-Air Manor, photo 11 / 5

Quick Facts

Total units
71
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
71
Therapy services
On-site physical, occupational, and speech therapy
Hospice coordination
Hospice care coordinated for residents on-site

What Families Think

Families describe Bel-Air Manor as a warm, well-staffed skilled nursing and rehabilitation community where residents receive attentive medical and personal care. Reviewers consistently highlight strong physical therapy outcomes, friendly staff across all departments, and a family-like atmosphere, with some residents staying for many years.

The Good

  • Compassionate, attentive nursing and medical staff
  • Physical therapy helped residents regain mobility
  • Staff across all departments described as caring
  • Good quality food praised by families
  • Residents engaged through recreational activities
  • Long-term residents feel safe and cared for

AI-generated from reviews and community data.

Bel-Air Manor is a senior living community in Newington, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 213 reviews.

About Bel-Air Manor

Bel-Air Manor is a skilled nursing and long-term care facility in Newington, Connecticut, licensed for 71 residents. It serves both short-term rehabilitation patients and permanent residents, with a mix of medical and therapeutic services on-site.

Families consistently highlight the warmth and attentiveness of the staff across all departments, nursing, caregiving, housekeeping, food service, and recreation. One family noted their sister said she "would have come 6 months earlier" had she known how much easier life would be there. Residents participate regularly in structured activities like bingo and painting, and families report feeling acknowledged and treated with courtesy during visits. The rehabilitation and physical therapy teams receive particular mention for their work helping residents regain mobility.

Bel-Air Manor holds a 4.5 out of 5 star rating based on 213 Google reviews, with the vast majority of families describing consistent, dignified care and a sense that their loved ones feel safe and heard.

Types of Care at Bel-Air Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bel-Air Manor

4.5overall · 213 ratings combined

4.5★ on Google (213)

Karen Gesnaldo

May 2026

via Google

Great Staff! Nurses, caregivers, cleaners, food staff. Everyone is friendly and polite! Shout out to Junior, Maria and Luz, for the patience and kindness they show to my sister Linda and for listening to family members. My sister just said to me the other day that had she known how much easier it was to be here than at home she would have come 6 months earlier. I’m not usually there when Hospice comes as I go early in the morning but the family says they are awesome in the care of my sister. Thank you to Heather the Nursing Director who always listens and counsels the family.

Timothy Manke

Apr 2026

via Google

My mother was a patient at Bel-Air Manor and I and her family were totally pleased with her care. From the Administrative Staff. the Receptionists, the Nurses, the Aides, and the House Keeping staff, they all treated her with dignity and kindness as if she was part of their own family. The Recreation staff went out of their way to include her in the activities and programs which kept her interested and able to socialize with others. The food was outstanding and the staff went out of their way to try and carter to her preferences. The family and I can not say enough about the dedication of the Physical Therapy Department. They worked with mom weekly to keep her as mobile as possible and even when is was difficult for her their encouragement kept her doing her best.. She actually looked forward to her time in therapy.

Lynn Hermenegildo

Apr 2026

via Google

Bel-Air Manor provided excellent care for my mom. 7 years ago my mom was on the rehab side and they worked hard to get my mom moving again. 2 years ago my mom had another bad fall which required rehab and then turned into permanent residence at Bel-Air. My mom loved all the staff at Bel-Air so much. They all treated her like family. She enjoyed participating in all the activities (ie bingo, painting, making bracelets). I truly felt at peace knowing that my mom was in good hands at bel air. I was ajways greeted by the receptionists, the cleaning crew, the aids, food staff, accounting, rehab crew, speech therapist, recreation staff and nurses. They were all wonderful. As my mom’s conditioned worsened, all the aids and nurses worked so hard to make sure my mom was happy and felt loved. I miss my mom but I’m going to miss the staff at bel air as well. They became like family to us and I will be forever grateful for their dedication towards providing the best possible care for my mom.

Bonnie Keizer

Apr 2026

via Google

Our family member has been in residence for over 7 years. In that time we have established many healthy relationships. From the Administrator and professional receptionists in the lobby to all areas of staffing (i.e. Nursing, CNAs, Housekeeping, Maintenance, Dietary, Recreation and Rehab) we are always acknowledged and greeted with warmth and courtesy. Our loved one feels safe, seen and heard, all of which are of utmost importance to us. Bel Air Manor ranks high with our family in the midst of many other CT nursing and rehabilitation facilities.

Martin Futoma

Apr 2026

via Google

I had an incredible experience at Bel Air. Medical staff very attentive, and all the other staff such as nursing , food service, recreation, etc… made it clear from day one that they were there for my rehab and comfort. They have a very hard job, but interact smoothly. I can’t say enough good things about this facility. Thank you for taking such good care. P.s. the PT staff are the reason why Ii’m back home. They targeted the most effective exercises ti get me back on my feet. Again, thank you. Martin

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Government Inspection History

8 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 2, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 7, 2025

May 13, 2025Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity B of L: potential for minimal harm, patternCorrected Jun 19, 2025

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity B of L: potential for minimal harm, patternCorrected Jun 19, 2025

Mar 26, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

Jan 22, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2025

Feb 23, 2024Health Complaint5 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

Sep 13, 2023Fire Safety StandardHealth Standard17 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Have horizontal exits used in accordance with safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Give residents a notice of rights, rules, services and charges.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 30, 2023

Jul 17, 2023Health Complaint2 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2023

Sep 17, 2021Fire Safety StandardHealth Standard8 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bel-Air Manor offer?

Bel-Air Manor offers Skilled Nursing / Long Term Care.

Where is Bel-Air Manor located?

Bel-Air Manor is located at 256 New Britain Avenue in Newington, Connecticut.

What do families say about Bel-Air Manor?

Families describe Bel-Air Manor as a warm, well-staffed skilled nursing and rehabilitation community where residents receive attentive medical and personal care. Reviewers consistently highlight strong physical therapy outcomes, friendly staff across all departments, and a family-like atmosphere, with some residents staying for many years.

How did Bel-Air Manor do on recent health and safety inspections?

Bel-Air Manor had 8 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bel-Air Manor?

Submit the Request Information form on this page to connect with Bel-Air Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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