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Baybrooke Village Care and Rehab Center

8300 Eldorado Parkway West

3.6(238 ratings)· Mckinney average: 4.5

Part of StoneGate Senior Living · 31 communities · 3.7★ average

Baybrooke Village Care and Rehab Center, photo 11 / 5

Quick Facts

Total units
128
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
128
CMS rating
5-star CMS Quality Measures rating
Ombudsman support
Confidential ombudsman hotline for resident concerns
Admissions availability
24/7 admissions and referral intake

What Families Think

Reviews for Baybrooke Village are mixed: several families praise the therapy team, nursing staff, and administrator for attentive, respectful care, while one detailed account describes serious lapses in basic care and inconsistent staffing on weekends. The facility holds a 5-star CMS Quality Measures rating, and most reviewers note a clean, well-maintained environment.

The Good

  • Praised occupational and physical therapy teams
  • Attentive, friendly nursing and support staff
  • Administrator personally involved in resident care
  • Facility described as clean with no odors
  • 5-star CMS Quality Measures rating

The Bad

  • One report of slow response to call buttons and pain meds
  • One report of PT sessions far below promised frequency
  • One reviewer said weekend care differed sharply from weekday care
  • Food quality described inconsistently across reviews

AI-generated from reviews and community data.

Baybrooke Village Care and Rehab Center is a senior living community in Mckinney, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 238 reviews.

About Baybrooke Village Care and Rehab Center

Baybrooke Village Care and Rehab Center in McKinney, Texas offers several care options including short-term skilled nursing, long-term care, respite care, and short-term and outpatient rehabilitation services.

The community has received a 5-star rating in Quality Measures by the Centers for Medicaid and Medicare Services. It features a rehabilitation and skilled nursing team providing compassionate professional care alongside a specialized community environment designed to facilitate socialization and engagement.

Amenities at Baybrooke Village include a concierge admissions process, dining services, and a media room. The facility emphasizes both clinical excellence and resident quality of life through its comprehensive service offerings.

The community is available 24/7 for admissions inquiries and patient referrals. A long-term care ombudsman is available at 817-695-9196 to help residents address concerns confidentially and at no charge.

Types of Care at Baybrooke Village Care and Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Baybrooke Village Care and Rehab Center

3.6overall · 238 ratings combined

3.6★ on Google (238)

Cindy York

Jun 2026

via Google

I do not recommend this facility. The rehab dept is not good. They don’t take patients situation seriously.

Paul Jones

Jun 2026

via Google

I been here last three months nursing managers, the cook and kitchen staff are great and my aide Fronilan is great and my friend Abeba is my hero she understands my needs. The place is very clean. I want to gave Baybrook A+ . Thank you baybrook staff.

Dawn McLean

Jun 2026

via Google

OT and PT is excellent! Elise, Assistant Administrator, is amazing! She went above and beyond to make sure my mom’s room was just right and family could visit often. Natasha, the Social Worker, was amazing! She’s so knowledgeable and helpful! Jennie, the Speech Pathologist, was also excellent. She does so much and is very knowledgeable about the facility/services, etc. Jessie, Issy, and Marylyn were outstanding nurses! James, Faciliities Manager, was so warm and encouraging to the patients. All of the staff is extremely friendly!!

Karen Roush

May 2026

via Google

Baybrook had the best staff that provides the best care . The administrator serves dinner with the CNAs and really humble guy. All the staff in here is great the therapy staff is great The place is very clean.one of the staff member name Abeba is sweet and has very pleasant comes to me and checks on me if everything is ok with the everyone. Had a great experience and will be back if i have too.Thank you Baybrook staff and administrator.

Jeannette Grand

May 2026

via Google

My loved one was transferred here from the hospital after back surgery, and I wouldn't wish this place upon my worst enemy. Was supposed to be for skilled nursing, but "skilled" must be a loose term. Food was awful (first night was chicken nuggets and tater tots, dessert on night was mushed mandarin oranges with mini marshmallows thrown on top...what are they, toddlers?), and ringing the call button 'might' get you attention...eventually. Pain meds rarely delivered on time. Other asks go ignored or told they "have to wait for doctor orders"; finally got an enema 4 days after initial request. Diapers so heavy when finally changed, they could hardly lift them. And every complaint met with excuses. The one staff member I met that actually worked seemed incredibly overworked while others sitting/standing around chatting amongst themselves. Was supposed to be getting PT, (place we transferred to is 3x/day) but in 5 days, only got 1 full session. Was actually told by Sam the admin that care on the weekends was much different than during the week, while my loved one was there 24/7. Stay far, far away from Baybrooke Village! If I could give 0 stars, I would.

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Government Inspection History

11 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2026

Mar 5, 2026Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

Dec 3, 2025Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

Nov 19, 2025Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Apr 23, 2025Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2025

Jan 30, 2025Fire Safety StandardHealth Standard9 citations
  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025

Sep 11, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 16, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2024

Jul 2, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2024

Feb 7, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 4, 2024

Dec 7, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 2, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 2, 2024

Sep 19, 2023Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Baybrooke Village Care and Rehab Center offer?

Baybrooke Village Care and Rehab Center offers Skilled Nursing / Long Term Care.

Where is Baybrooke Village Care and Rehab Center located?

Baybrooke Village Care and Rehab Center is located at 8300 Eldorado Parkway West in Mckinney, Texas.

What do families say about Baybrooke Village Care and Rehab Center?

Reviews for Baybrooke Village are mixed: several families praise the therapy team, nursing staff, and administrator for attentive, respectful care, while one detailed account describes serious lapses in basic care and inconsistent staffing on weekends. The facility holds a 5-star CMS Quality Measures rating, and most reviewers note a clean, well-maintained environment.

How did Baybrooke Village Care and Rehab Center do on recent health and safety inspections?

Baybrooke Village Care and Rehab Center had 11 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Baybrooke Village Care and Rehab Center?

Submit the Request Information form on this page to connect with Baybrooke Village Care and Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Baybrooke Village Care and Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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