MyLivingChoice

BAYADA Home Health

45 Dan Rd Ste 200

3(6 ratings)· Canton average: 4.5

BAYADA Home Health, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2012
On-call availability
24/7 on-call support between scheduled visits
Cost coverage
Medicare/Medicaid often cover care at 100%
Access requirement
Requires physician referral for skilled home care
Visit frequency
Visits typically scheduled one to two times weekly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this BAYADA Home Health location in Canton are sharply split: some families praise the physical therapists and management team for skilled, attentive care, while others report serious lapses in wound care, missed or shortened appointments, and staff arriving without needed supplies. The rating reflects this inconsistency rather than a uniform experience.

What reviewers praise

  • Physical therapists praised as knowledgeable and effective
  • Management team described as responsive and accommodating
  • Client services manager credited with handling changes well
  • 24/7 on-call support between visits
  • Medicare/Medicaid services often covered at no cost

What reviewers flag

  • Multiple reports of missed, late, or shortened appointments
  • One report of neglected wound care leading to infection
  • One report of aide arriving without supplies for dressing change

AI-generated from reviews and community data.

BAYADA Home Health is a senior living community in Canton, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.0 out of 5 across 6 reviews.

About BAYADA Home Health

BAYADA Home Health is a skilled nursing and therapy provider offering home health care services in Canton, Massachusetts. The organization delivers nursing, physical therapy, occupational therapy, speech therapy, personal care, and support with everyday tasks to help clients recover from surgery or illness, manage chronic conditions, and reduce rehospitalization risk.

Care is coordinated by a dedicated nurse manager who oversees services according to your doctor's plan and maintains close communication with your health care providers. BAYADA offers 24/7 on-call support and typically schedules visits one to two times per week, adjusting the care plan as needs and goals change.

Since 1975, BAYADA has provided home health care to children, adults, and seniors. The organization is accredited by Community Health Accreditation Partner and works one-on-one with clients and families to meet unique needs through a personalized plan of care.

To qualify for BAYADA's services, you need a referral from your health care provider recommending skilled care at home. Medicare and Medicaid are the most common payers, and if you qualify, services are typically covered at 100% with no out-of-pocket cost. Private insurance options and self-pay arrangements may also be available depending on your circumstances.

Types of Care at BAYADA Home Health

Home HealthSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of BAYADA Home Health

3overall · 6 ratings combined

3★ on Google (6)

Spartacus

Jun 2025

via Google ↗

Honestly shocked to see such a low average as they were incredibly helpful to me. I had back surgery on the 15th was very sore and could barely move. Kiran came and went over some basic intro movements for me, was very thorough, knowledgeable and is a real gentleman. I was then visited by Chelsea for my next 3 appointments. I think she is a superstar and should be valued as a great asset to the company, Showed me the exercises that I need to do daily and by golly they work! She's also extremely knowledgeable and was a pleasure to talk with. My last session was awesome I rode the bike and I'm walking without pain. Thanks for your help Bayada. Highly recommended.

tori D

Jun 2025

via Google ↗

OMG this company is just milking the health care system. On June 30, 2025 they sent this lady Julie to my house to change my dressing on my back I had just had surgery. When she came she didn't have any supplies, saying the company doesn't have any, she also didn't know what to do. It took her 30 minutes to put a couple of my band- aid which I didn't know that she were using on my surgery. When she wasn't supposed to had been putting them on. She was supposed to take off the gauze that the doctor had put on, clean the womb, replace the new gauze and tape which she didn't have. Terrible company very incompetent employees. This is one of those companies that Donald Trump needs to shut down they are just milking the health care system. Getting paid for doing nothing! Walking around with that big black bag with no supplies. 👎👎

Renee Ruane

Aug 2021

via Google ↗

This is by far the most unprofessional company I have ever had the displeasure of working with. They dont show up for appointments regularly and when they do, they are incredibly late and most times dont even bother to call. They cut appointments short all the time. I cant WARN YOU ENOUGH! DO NOT USE THIS COMPANY for therapy. They will use up your insurance and you wont get the therapy you deserve.

Robert Duffy

Sep 2020

via Google ↗

Bayada has been providing Home Health Care Service to both my parents for the last year. Overall the aides have been very professional and caring. The management team is excellent. Every time we make a change in the service, our client services Manager Shubhana has never failed to accommodate us. I have had experience with other agencies and feel like Bayada is the gold standard of home health care.

Lee Harris

Feb 2020

via Google ↗

My partner had knee replacement surgery. Bayada sent a so called nurse who took her vitals but did not address the wound at all. The last time she was here she spent the whole time talking about her vacation plans. My partner ended up with a severe infection that required additional surgery. After the second surgery the woman who came out to change the dressing,wrapped it like a 3rd grader with just gauze pads and tape..The dressing fell off.

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Medicare Quality of Care

BAYADA Home Health is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

372 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations72%US 61%

Service area

BAYADA Home Health reports serving 96 ZIP codes, including Boston, Cambridge, Dorchester, Quincy, Waltham, Brookline, Allston, Ashland, Attleboro, Attleboro Falls and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227551. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does BAYADA Home Health offer?

BAYADA Home Health offers Home Health and Skilled Nursing / Long Term Care.

Where is BAYADA Home Health located?

BAYADA Home Health is located at 45 Dan Rd Ste 200 in Canton, Massachusetts.

What do families say about BAYADA Home Health?

Reviews of this BAYADA Home Health location in Canton are sharply split: some families praise the physical therapists and management team for skilled, attentive care, while others report serious lapses in wound care, missed or shortened appointments, and staff arriving without needed supplies. The rating reflects this inconsistency rather than a uniform experience.

Does Medicare cover care from BAYADA Home Health?

Yes. BAYADA Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use BAYADA Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit BAYADA Home Health?

Submit the Request Information form on this page, or contact BAYADA Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at BAYADA Home Health? Claim this listing to update photos, pricing, and details. It's free.

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