william camps
May 2025
I wish I could give the office personal a zero star for communication, their excuse is always “I apologize for not getting in touch with you” when I call to see why the staff is not here for my mother.
BAYADA Assistive Care - State Programs
107 Dorsett Dr C3.4(5 ratings)· Salisbury average: 4.2
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1 / 5Quick Facts
- Veteran support
- Accepts VA benefits for qualified veterans
- On-call support
- 24/7 on-call professionals for care questions
- Company history
- Operating as a home care provider since 1975
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this home care office are sharply mixed: some families describe friendly, experienced caregivers and a positive workplace, while others report serious lapses in communication and reliability, including missed visits and abrupt service termination.
What reviewers praise
- Friendly, experienced caregivers noted by reviewers
- Praised as a good place to work
- Some families call service excellent and reliable
What reviewers flag
- One report of being dropped without notice or explanation
- Multiple complaints about poor office communication
- One account of aides frequently not showing up on time
AI-generated from reviews and community data.
BAYADA Assistive Care - State Programs is a home care agency serving Salisbury, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.4 out of 5 across 5 reviews.
About BAYADA Assistive Care - State Programs
BAYADA Assistive Care provides home care services in Salisbury, North Carolina, offering personal care and daily assistance to seniors and adults who wish to age in place. Trained caregivers help with bathing, dressing, meal preparation, light housekeeping, and companionship to ensure clients feel supported while maintaining independence at home.
Care is coordinated through a local office team and nurse manager who develop and monitor personalized care plans. Clients have access to 24/7 on-call professionals for questions or concerns, and the care plan is updated as needs change. Services are tailored to each individual's schedule and preferences, combining personal care with companionship and support.
BAYADA's service offerings extend beyond personal care to include nursing, therapy, and assistance with everyday tasks delivered one-on-one with clients and families. The company has operated since 1975 and is accredited by Community Health Accreditation Partner for meeting nationally recognized standards of care.
Payment options include direct out-of-pocket payment, long-term care insurance, state-specific Medicaid programs for eligible individuals (low-income, older adults, or those with disabilities), VA benefits for qualified veterans, and Workers' Compensation for work-related injuries.
Types of Care at BAYADA Assistive Care - State Programs
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of BAYADA Assistive Care - State Programs
3.4overall · 5 ratings combined
3.4★ on Google (5)
Josh
Jul 2023
Good people
Ryan Brecher
Aug 2022
Always great!
Christy Knight-Lloyd
Mar 2019
Excellent options for in home care , friendly staff, experienced clinicians. Also voted Best placed to work by employees.
Barb DeRemer
Mar 2017
They should get negative stars. In my opinion and probably many others,These people are totally devoid of any kind of compassion or care. They dropped us without notice or good reason, and felt perfectly justified in their horrible behavior. Many times they would call 10 min or 1/2 hour after the aide was supposed to be there to let you know the aide was not coming. Very care less people especially the office manager and the 2 nurses. Stay away is my advice.
Frequently Asked Questions
What types of care does BAYADA Assistive Care - State Programs offer?
BAYADA Assistive Care - State Programs offers At-Home Care.
Where is BAYADA Assistive Care - State Programs located?
BAYADA Assistive Care - State Programs is located at 107 Dorsett Dr C in Salisbury, North Carolina.
What do families say about BAYADA Assistive Care - State Programs?
BAYADA Assistive Care - State Programs carries a 3.4 out of 5 rating from 5 Google reviews. Reviews of this home care office are sharply mixed: some families describe friendly, experienced caregivers and a positive workplace, while others report serious lapses in communication and reliability, including missed visits and abrupt service termination. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit BAYADA Assistive Care - State Programs?
Submit the Request Information form on this page, or contact BAYADA Assistive Care - State Programs directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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