Tammy Highland
Jul 2026
Staff were nice and professional. Facility clean. Need chairs in the room for visitors to sit.
3.7(111 ratings)· Lake City average: 4.1
1 / 5CMS Care Compare
Baya Pointe is a skilled nursing and long-term care facility in Lake City, Florida, with a 3.7-star Google rating from 111 reviews. Families often praise the welcoming, attentive staff and clean facility, though some reviewers raise concerns about staffing levels and lost belongings.
AI-generated from reviews and community data.
Baya Pointe Nursing And Rehabilitation Center is a senior living community in Lake City, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 111 reviews.
Baya Pointe Nursing and Rehabilitation Center is a 90-bed skilled nursing and long-term care facility in Lake City, Florida, serving patients who require rehabilitation and ongoing medical care.
Families describe a facility with attentive staff who make initial contact welcoming and professional. The cleanliness of the building is consistently noted as a strength. However, several reviewers raised operational concerns: rehabilitation patients were sometimes left waiting in wheelchairs for transfer assistance, and equipment shortages, including limited Hoyer lifts for patient transfers, have required staff to manage larger workloads. One family also reported missing personal items sent for facility laundering, citing concerns about accountability in belongings management.
With a 3.7 out of 5 star rating across 111 Google reviews, Baya Pointe reflects a mixed experience where hospitality and cleanliness are offset by questions about staffing adequacy and operational logistics during care transitions.
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Help Me Choose3.7overall · 111 ratings combined
3.7★ on Google (111)
Tammy Highland
Jul 2026
Staff were nice and professional. Facility clean. Need chairs in the room for visitors to sit.
John E Tucker Jr
May 2026
I've been to this facility a few times now the staff and the cleanest of the place is excellent . Thanks for giving me the opportunity to write such a good review on such a good establishment.
Daphane Carroll
Jan 2026
My mother was just admitted to Baya Pointe a transfer from another facility and everybody made me feel welcome. Reached out to make sure my mother was comfortable and if it’s anything she needed so far after two days I am happy with the results of this place.
J. Picola
Jan 2026
While visiting a close friend today. It was noticed that the nurse to patient ratio needs to be addressed. It appeared that the rehab patients were just left in the wheelchair at the bedside by Physical therapy staff and were not able to get into the bed by themselves. Nursing staff and CNA's had only 1 Hoyer lift on the Ward to transfer patients back to bed. It takes 2 staff to move the patient and the Nurse Manager had to come from her office and assist the CNA moving my friend and his roommate to their beds. I'm a 25yr VA nurse and I understand about poor staffing and why nurse's and CNA'S leave the profession.
Branded
Dec 2025
I Had trouble with the staff here at Baya Pointe Rehab, so I avoided having the facility wash my clothes for fear of retaliation, so what happens? My first time giving them my clothes to wash about a week ago, they're stolen, vanished, ...over $100 worth of mostly, if not all, brand new clothing...gone...just as expected. And yes, I had my name on them all, large print and very clearly written with a Sharpie. Room number 312. Guess it's time to reactivate the Facebook Page and post the complaint there as well. Unbelievable but not unexpected.
9 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected May 21, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2024
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 14, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 31, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Baya Pointe Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Baya Pointe Nursing And Rehabilitation Center is located at 587 Se Ermine Ave in Lake City, Florida.
Baya Pointe is a skilled nursing and long-term care facility in Lake City, Florida, with a 3.7-star Google rating from 111 reviews. Families often praise the welcoming, attentive staff and clean facility, though some reviewers raise concerns about staffing levels and lost belongings.
Baya Pointe Nursing And Rehabilitation Center had 9 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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