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Concierge Home Care, photo 11 / 2

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2021
Insurance Coverage
Accepts VA, Tricare, and other insurers
Medicare Terms
No co-pay or secondary insurance required

What Families Think

The Good

  • Medicare-covered in-home care with no co-pay
  • Accepts VA, Tricare, and other insurance
  • Coordinated care that includes family and physicians
  • Comprehensive patient assessment focused on safety at home

The Bad

  • No reviews available to gauge family experiences
  • No published pricing information

AI-generated from reviews and community data.

Concierge Home Care is a home health agency serving Lake City, Florida offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management.

About Concierge Home Care

Concierge Home Care provides in-home senior care services to Lake City, Florida and nearby counties. The team of healthcare professionals works with patients and their physicians to help seniors live safely and comfortably in their own homes while supporting recovery and preventing unnecessary hospital stays.

The company focuses on patient-centered care, working closely with caregivers, family members, and physicians to improve quality of life and maintain safety and health at home. Their approach includes comprehensive patient assessment, clinically efficient and coordinated care that maximizes safety, security, and comfort, and providing insight into the home environment and patient condition as an extension of the patient's physician.

In-home care services are covered by Medicare with no co-pay or secondary insurance required. Coverage is also available through the VA, Tricare, and many other insurance companies.

Types of Care at Concierge Home Care

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Concierge Home Care, never sold or shared.

Medicare Quality of Care

Concierge Home Care is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency90%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

131 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly96%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations79%US 61%

Service area

Concierge Home Care reports serving 19 ZIP codes, including Lake City, Live Oak, Apopka, Branford, Fort White, Jasper, Jennings, Lake Butler, Longwood, Lulu and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687144. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Concierge Home Care offer?

Concierge Home Care offers At-Home Care and Home Health.

Where is Concierge Home Care located?

Concierge Home Care is located at 2929 W US Hwy 90 Ste 106 in Lake City, Florida.

Does Medicare cover care from Concierge Home Care?

Yes. Concierge Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Concierge Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Concierge Home Care?

Submit the Request Information form on this page to connect with Concierge Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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