MyLivingChoice

Carter's Confident Care

678 SE Baya Dr

4.8(29 ratings)· Lake City average: 4.1

Carter's Confident Care, photo 11 / 6

Quick Facts

Ownership
Owner personally responds to urgent care needs
Caregiver Matching
Caregiver gender matched to client preference
Care Setting
Care delivered directly in client's home

What Families Think

Carter's Confident Care is an in-home health and hospice provider in Lake City, Florida, praised by most reviewers for compassionate, family-like caregivers and a highly responsive, hands-on owner. A single review, however, described caregiver no-shows and inconsistent training, suggesting occasional gaps in scheduling reliability.

The Good

  • Caregivers described as compassionate and family-like
  • Owner personally steps in during urgent situations
  • Communication with office called responsive and clear
  • Care preferences like caregiver gender are honored
  • Consistent caregivers built long-term relationships with families

The Bad

  • One report of caregiver no-shows and inconsistent training

AI-generated from reviews and community data.

Carter's Confident Care is a home care agency serving Lake City, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 29 reviews.

About Carter's Confident Care

Carter's Confident Care provides home health and hospice services in Lake City, Florida. The company serves clients in their homes with a focus on personalized care paired with skilled clinical support.

Families consistently praise the caregivers' genuine compassion and professionalism. Reviewers highlight staff reliability, attentiveness to individual needs, and a respectful, family-like approach to care. Many note that caregivers form meaningful relationships with clients and their families over time. Communication with the office is described as responsive and clear, with owner Blenda Carter noted for her hands-on involvement and ability to mobilize care quickly when needed.

One family wrote that caregivers "treat my loved one with the utmost respect and care, just like family." Another valued a caregiver who was "becoming like family and is so caring, loving, and attentive." Families also appreciate the company's emphasis on maintaining dignity and attending to specific preferences, such as matching caregiver gender when requested.

Carter's Confident Care holds a 4.6 out of 5 rating across 19 Google reviews. While the vast majority of families report excellent experiences, one review flagged scheduling inconsistencies and variable caregiver preparation, suggesting experiences have not been uniformly seamless.

Types of Care at Carter's Confident Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Carter's Confident Care

4.8overall · 29 ratings combined

4.8★ on Google (29)

Ronald

Aug 2026

via Google

My aide Darlene B has been very respectful, I ask and she has no issue doing what i ask. She is always early, has a great attitude. She does her work without issue. I do enjoy talking with my aide and being around her, I am very comfortable with her in my home

Purrapy Inc

Aug 2026

via Google

Pawesome!!! Friendly and attentive. Even when problems arise they address quickly and carefully. Care giver has a great attitude and is respectful of our situation. We are grateful for their help for this disabled veteran family.

Willie Jones

Aug 2026

via Google

To Whom It May Concern:<br>I am writing to express my sincere appreciation and gratitude for the wonderful care and service<br>that Tiana has provided to me as my Home Health Ambassador with Carter’s Confident Care of<br>Lake City, Florida.<br>From the very beginning, Tiana has demonstrated that she genuinely cares about the people she<br>serves. She is compassionate, respectful, patient, dependable, and always willing to go the extra<br>mile to make sure I am comfortable and properly cared for. Her kindness and positive attitude<br>make a meaningful difference in my day.<br>Tiana does not treat her responsibilities as simply a job. She treats the people in her care with<br>dignity, understanding, and compassion. She takes the time to listen, pays attention to my needs,<br>and makes me feel respected and valued. Her professionalism, dedication, and willingness to help<br>are qualities that deserve to be recognized.<br>Having someone you can trust when you need assistance at home provides a tremendous sense<br>of comfort. Tiana has earned that trust through her actions, her consistency, and the genuine<br>concern she shows for my well-being.<br>I want Carter’s Confident Care to know what an outstanding representative they have in Tiana.<br>She is an asset to your organization, and I truly appreciate everything she does. Her caring spirit<br>and commitment to providing quality service should be recognized and commended.<br>Thank you, Tiana, for the compassion, patience, respect, and excellent service you provide. Your<br>work matters, and I am grateful to have you as my Home Health Ambassador.<br>With sincere appreciation and gratitude,<br>Willie Jones

Tina Logsdon

Aug 2026

via Google

Carter’s Confident Care provided us with a God send. Miss Mosley is very polite and pleasant when she comes into our home. She provides assistance to our loved one in a caring manner and she’s very good at what she does. We love her!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Carter's Confident Care, never sold or shared.

Frequently Asked Questions

What types of care does Carter's Confident Care offer?

Carter's Confident Care offers At-Home Care.

Where is Carter's Confident Care located?

Carter's Confident Care is located at 678 SE Baya Dr in Lake City, Florida.

What do families say about Carter's Confident Care?

Carter's Confident Care is an in-home health and hospice provider in Lake City, Florida, praised by most reviewers for compassionate, family-like caregivers and a highly responsive, hands-on owner. A single review, however, described caregiver no-shows and inconsistent training, suggesting occasional gaps in scheduling reliability.

How can families visit Carter's Confident Care?

Submit the Request Information form on this page to connect with Carter's Confident Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Carter's Confident Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lake City.